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~subject:"Customer integration"
~subject:"Social Web"
~type_genre:"Aufsatz im Buch"
~type_genre:"Aufsatzsammlung"
~type_genre:"Collection of articles of several authors"
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Customer integration
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Customer engagement : contemporary issues and challenges
14
Handbook of research on customer engagement
11
How to succeed in the digital age : strategies from 17 top managers
8
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
7
Community-Marketing : wie Unternehmen in sozialen Netzwerken Werte schaffen
6
Customer-centric marketing strategies : tools for building organizational performance
6
Premier reference source
5
Contemporary issues in social media marketing
4
Customer relationship management and the social and semantic web : enabling cliens conexus
4
Forum Dienstleistungsmanagement
4
Handbook of social media management : value chain and business models in changing media markets
4
Kundenintegration : Forum Dienstleistungsmanagement
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Social Branding : Strategien - Praxisbeispiele - Perspektiven
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Social-Media-Handbuch : Theorien, Methoden, Modelle
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Strategic customer relationship management in the age of social media
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Computer-mediated marketing strategies : social media and online brand communities
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Customer engagement marketing
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Dienstleistungsmanagement und Social Media : Potenziale, Strategien und Instrumente
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Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
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Journal of strategic marketing
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Organizations and social networking : utilizing social media to engage consumers
3
Social Web im Tourismus : Strategien - Konzepte - Einsatzfelder
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Strategic uses of social media for improved customer retention
3
The Routledge handbook of service research insights and ideas
3
Virtual enterprises, communities & social networks : Workshop GeNeMe '11 - Gemeinschaften in Neuen Medien, TU Dresden, 07./08.09.2011 ; [eingebunden in die Gesamttagung "Wissens-Gemeinschaften 2011"]
3
Advances in National Brand and Private Label Marketing : 10th International Conference, 2023
2
Commodity Marketing : Strategies, Concepts, and Cases
2
Consumers@work : zum neuen Verhältnis von Unternehmen und Usern im Web 2.0
2
Cross-functional innovation management : perspectives from different disciplines ; to Klaus Brockhoff for his 65. birthday
2
Customer Relationship Management : the ultimate guide to efficient use of CRM
2
Die wunderbare Wissensvermehrung : wie Open Innovation unsere Welt revolutioniert
2
Digital and social media marketing : a results-driven approach
2
Does marketing need reform? : fresh perspectives on the future
2
Events im Zeitalter von Social Media : Stand und Perspektiven der Eventforschung
2
Handbuch Produktmanagement : Strategieentwicklung - Produktplanung - Organisation - Kontrolle
2
Harnessing the power of social media and web analytics
2
IT-Berater und soziale Medien : wer beeinflusst Technologiekunden?
2
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
2
Internet-Marketing : marktorientiertes E-Business in Deutschland und den USA
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ECONIS (ZBW)
425
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425
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1
Contributions to managing customer data - no shareholder value without customer value
Kleindienst, Dominikus
-
2016
Persistent link: https://www.econbiz.de/10011760261
Saved in:
2
Context management approach to value co-creation : toward dynamic process model of customer as value co-creator
Fujikawa, Yoshinori
;
Akutsu, Satoshi
;
Ono, Joji
- In:
Global perspectives on service science: Japan
,
(pp. 31-47)
.
2016
Persistent link: https://www.econbiz.de/10011487594
Saved in:
3
Value co-creation and its meaning for customers
Gallan, Andrew S.
;
Go Jefferies, Josephine
- In:
The Routledge handbook of service research insights and …
,
(pp. 322-343)
.
2020
Persistent link: https://www.econbiz.de/10012238673
Saved in:
4
Technology and disruption : how the new customer relationship influences the corporate strategy
Krämer, Andreas
;
Tachilzik, Thomas
;
Bongaerts, Robert
- In:
Phantom ex machina : digital disruption's role in …
,
(pp. 53-70)
.
2017
Persistent link: https://www.econbiz.de/10012163391
Saved in:
5
Beitrag von "Communities" zum Customer Value: Begründung aus Sicht des Funktionen-Modells
Haller, Matthias
- In:
The digital economy : Anspruch und Wirklichkeit ; …
,
(pp. 259-273)
.
2004
Persistent link: https://www.econbiz.de/10002101052
Saved in:
6
Special issue: Customer engagement
Verhoef, Peter C.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008652137
Saved in:
7
Social network marketing : customer value, CRM, and competitive actions
Doligalski, Tymoteusz
- In:
Marketing in the cyber era : strategies and emerging trends
,
(pp. 96-113)
.
2014
Persistent link: https://www.econbiz.de/10010241434
Saved in:
8
Valuation of online social networks : an economic model and its application using the case of xing.com
Gneiser, Martin Sebastian
;
Heidemann, Julia
;
Klier, Mathias
- In:
Beiträge zum wertorientierten Kundenbeziehungsmanagement
,
(pp. 39-57)
.
2010
Persistent link: https://www.econbiz.de/10008938933
Saved in:
9
Kunde als Risiko? : Das Customer-Value-Konzept als Herausforderung der Versicherer
Haller, Matthias
;
Maas, Peter
- In:
Risikoforschung und Versicherung : Festschrift für …
,
(pp. 179-214)
.
2004
Persistent link: https://www.econbiz.de/10002431374
Saved in:
10
Network text analysis and sentiment analysis : an integration to analyse word-of-mouth in the digital marketplace
Ravaglia, Veronica
;
Zanazzi, Luca
;
Mazzoni, Elvis
- In:
Capturing, analyzing, and managing word-of-mouth in the …
,
(pp. 137-153)
.
2016
Persistent link: https://www.econbiz.de/10011430624
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