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~subject:"Customer integration"
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Customer integration
Relationship marketing
26,210
Beziehungsmarketing
25,423
Value creation
14,130
Betriebliche Wertschöpfung
13,868
Consumer behaviour
9,369
Konsumentenverhalten
9,320
Customer satisfaction
5,513
Kundenzufriedenheit
5,461
Service quality
4,089
Dienstleistungsqualität
4,067
Theory
3,149
Theorie
3,144
Deutschland
3,063
Germany
3,021
Lieferantenmanagement
2,782
Supplier relationship management
2,782
Brand management
2,697
Markenführung
2,692
Globalisierung
2,292
Social Web
2,290
Social web
2,290
Globalization
2,273
Supply chain
2,085
Kundenintegration
2,083
Electronic Commerce
2,078
Lieferkette
2,078
Marketingmanagement
2,074
Marketing management
2,062
E-commerce
2,002
Brand image
1,943
Markenimage
1,937
Innovation
1,863
Kundenwert
1,691
Customer value
1,672
Online-Marketing
1,656
Welt
1,645
Internet marketing
1,643
World
1,643
USA
1,547
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1,220
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245
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1,632
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216
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59
Collection of articles of several authors
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Sammelwerk
40
Thesis
36
Graue Literatur
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31
Case study
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Fallstudie
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Guidebook
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Ratgeber
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3
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1,922
German
167
Polish
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Hollebeek, Linda D.
28
Reichwald, Ralf
16
Brodie, Roderick J.
13
Piller, Frank T.
13
Conduit, Jodie
12
Hajli, Nick
11
Bruhn, Manfred
10
Kumar, V.
9
Rahman, Zillur
9
Ramaswamy, Venkatram
9
Fließ, Sabine
8
Ihl, Christoph
8
Jaakkola, Elina
8
Polese, Francesco
8
Rather, Raouf Ahmad
8
Roy, Sanjit
8
Bonamigo, Andrei
7
Büttgen, Marion
7
Edvardsson, Bo
7
Grönroos, Christian
7
Helkkula, Anu
7
Khan, Imran
7
Kleinaltenkamp, Michael
7
Malthouse, Edward C.
7
Nambisan, Satish
7
Plewa, Carolin
7
Vargo, Stephen L.
7
Busser, James A.
6
Carrubbo, Luca
6
Cova, Bernard
6
Hadwich, Karsten
6
Harrigan, Paul
6
Hughes, Tim
6
Islam, Jamid Ul
6
Jacob, Frank
6
Johnson, Lester W.
6
Kaufmann, Hans Rüdiger
6
Mele, Cristina
6
Schaarschmidt, Mario
6
Shamim, Amjad
6
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Springer Fachmedien Wiesbaden
5
Freie Universität Berlin
1
Förderverein des Centers for Digital Technology and Management e.V.
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Panepistēmio Kypru / Department of Economics
1
Salzburg Research Forschungsgesellschaft
1
Swisscom
1
Universität Bayreuth / Rechts- und Wirtschaftswissenschaftliche Fakultät
1
Universität Leipzig
1
Universität Stuttgart
1
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
ayway media GmbH
1
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Journal of business research : JBR
126
Journal of retailing and consumer services
65
Industrial marketing management : the international journal for industrial and high-tech firms
61
Journal of service management
37
The journal of services marketing
34
International journal of hospitality management
30
The journal of business & industrial marketing
30
Journal of strategic marketing
28
SpringerLink / Bücher
23
The service industries journal
23
Journal of marketing management : MM
21
Service business
20
Journal of service theory and practice : JSTP
18
Journal of service research
17
Journal of service research : JSR
17
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
Tourism management : research, policies, practice
16
International journal of contemporary hospitality management
15
Journal of the Academy of Marketing Science
15
Customer engagement : contemporary issues and challenges
14
Marketing intelligence & planning
14
Marketing theory
14
Technological forecasting & social change : an international journal
14
The journal of product & brand management
14
Journal of marketing management : JMM ; journal of the Academy of Marketing
13
Journal of service theory and practice
13
European journal of marketing
12
Handbook of research on customer engagement
11
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
Public management review
11
Services marketing quarterly
11
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Strategy & leadership : a publication of Strategic Leadership Forum
10
The journal of brand management : an international journal
10
European management journal
9
International journal of innovation management
9
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ECONIS (ZBW)
2,084
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1
Toward a service-dominant approach to social marketing
Luca, Nadina R.
;
Hibbert, Sally
;
McDonald, Ruth
- In:
Marketing theory
16
(
2016
)
2
,
pp. 194-218
Persistent link: https://www.econbiz.de/10011495070
Saved in:
2
Customer engagement in online service brand communities
Chi, Ming
;
Harrigan, Paul
;
Xu, Yongshun
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 201-216
Persistent link: https://www.econbiz.de/10013407472
Saved in:
3
Implementing customer knowledge management with internet social networking
Yeh, Hsiaoping
- In:
International journal of knowledge management studies : …
5
(
2012/14
)
3/4
,
pp. 322-338
Persistent link: https://www.econbiz.de/10011346943
Saved in:
4
Uncovering collaborative value creation patterns and establishing corresponding customer roles
Moeller, Sabine
;
Ciuchita, Robert
;
Mahr, Dominik
; …
- In:
Journal of service research : JSR
16
(
2013
)
4
,
pp. 471-487
Persistent link: https://www.econbiz.de/10010203524
Saved in:
5
Co-creation and the factors that influence a consumer's willingness to co-create value
Boadi, Portia Opoku
;
Liu, Yijun
;
Karikari, Ama Foriwaa
; …
- In:
International journal of e-business research : an …
16
(
2020
)
2
,
pp. 17-31
Persistent link: https://www.econbiz.de/10012302675
Saved in:
6
Revealing customer dominant logic in healthcare services
Seppänen, Kaisa
;
Huiskonen, Janne
;
Koivuniemi, Jouni
; …
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
Saved in:
7
Developing customer-oriented service bundles : the case of Finnish public healthcare
Järvi, Henna
;
Immonen, Mika
;
Pynnönen, Mikko
- In:
International journal of business innovation and research
11
(
2016
)
3
,
pp. 326-344
Persistent link: https://www.econbiz.de/10011667740
Saved in:
8
How to enhance SMEs customer involvement using social media : the role of social CRM
Cheng, Colin CJ
;
Shiu, Eric
- In:
International small business journal : ISBJ
37
(
2019
)
1
,
pp. 22-42
Persistent link: https://www.econbiz.de/10012000047
Saved in:
9
Understanding value-creating practices in social media-based brand communities
Sorensen, Anne
;
Drennan, Judy
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 986-1007
Persistent link: https://www.econbiz.de/10011848008
Saved in:
10
Representative co-production : broadening the scope of the public service logic
Eriksson, Erik Masao
- In:
Public management review
21
(
2019
)
2
,
pp. 291-314
Persistent link: https://www.econbiz.de/10012178734
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