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~subject:"Customer satisfaction"
~subject:"United States"
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Customer satisfaction
United States
Consumer behaviour
83,601
Konsumentenverhalten
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9,401
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9,224
Relationship marketing
9,119
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4,834
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3,715
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3,589
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3,528
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3,292
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3,070
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2,988
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32
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23
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20
Usman, Osly
20
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17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Aksoy, Lerzan
15
Hyun, Sunghyup Sean
15
Stavins, Joanna
15
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14
Gustafsson, Anders
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13
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13
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13
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12
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12
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12
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12
Winter, Joachim
12
Wu, Luorong
12
Blut, Markus
11
Goldsmith, Ronald E.
11
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11
Heiss, Florian
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National Bureau of Economic Research
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American Marketing Association
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IGI Global
3
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2
Federal Reserve Bank of New York
2
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2
Information Resources Management Association
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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RWTH Aachen
2
Steinbeis-Stiftung für Wirtschaftsförderung
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University of Madras / Department of Commerce
2
American Council on Consumer Interests
1
American Economic Association
1
American Home Economics Association
1
American Management Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Boston College / Department of Economics
1
Brookings Institution
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Bureau of International Labor Affairs
1
Centre of Policy Studies
1
Chambre de commerce et d'industrie de Paris
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Consumer Culture Theory Conference <10., 2015, Fayetteville, Ark.>
1
Consumer Culture Theory Conference <2, 2007, Toronto>
1
Cornell University / Department of Applied Economics and Management
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Dhanāgār-Heeṅ-P̱raḥdeś-Daiy
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1
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Journal of retailing and consumer services
385
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251
International journal of hospitality management
242
Journal of business research : JBR
217
Journal of consumer research : JCR ; an interdisciplinary bimonthly
153
The journal of services marketing
117
Journal of hospitality marketing & management
109
Psychology & marketing
109
Journal of travel and tourism marketing
102
International journal of contemporary hospitality management
85
Cogent business & management
75
Services marketing quarterly
70
Tourism management : research, policies, practice
65
Asia Pacific journal of marketing and logistics
62
Journal of fashion marketing and management
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
58
International journal of consumer studies
57
NBER working paper series
56
International journal of electronic marketing and retailing : IJEMR
54
International journal of retail & distribution management
52
The service industries journal
51
Journal of the Academy of Marketing Science
50
Journal of service management
47
Journal of service research : JSR
47
The journal of consumer marketing
47
European journal of marketing : EJM
46
Journal of international consumer marketing
46
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
45
American journal of agricultural economics
44
The international review of retail, distribution and consumer research
43
Journal of strategic marketing
42
Service business
41
Journal of consumer affairs : official publication of the American Council on Consumer Interests
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of marketing theory and practice
38
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
37
The American economic review
37
Tourism management perspectives : TMP
37
The international journal of bank marketing : IJBM
36
Journal of marketing
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ECONIS (ZBW)
10,002
Other ZBW resources
160
USB Cologne (EcoSocSci)
10
RePEc
7
BASE
2
USB Cologne (business full texts)
1
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1
Cause-related marketing ads in the eye tracker : it depends on how you present, who sees the ad, and what you promote
Chang, Chun-Tuan
;
Chen, Pei-Chi
- In:
International journal of advertising : the quarterly …
36
(
2017
)
2
,
pp. 336-355
Persistent link: https://www.econbiz.de/10011689868
Saved in:
2
Brand benefits : how cause related marketing impacts on brand equity, consumer behaviour and the bottom line
2009
Persistent link: https://www.econbiz.de/10003785225
Saved in:
3
The impact of congruence in cause marketing campaigns for service firms
Roy, Donald P.
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 255-263
Persistent link: https://www.econbiz.de/10003990937
Saved in:
4
Antecedents of consumer attitudes toward cause-related marketing
Youn, Seounmi
;
Kim, Hyuksoo
- In:
Journal of advertising research
48
(
2008
)
1
,
pp. 123-137
Persistent link: https://www.econbiz.de/10003688993
Saved in:
5
Cause-related marketing : the role of team identification in consumer choice of team licensed products
Lee, Jaedeock
;
Ferreira, Mauricio
- In:
Sport marketing quarterly : preferred journal of the …
20
(
2011
)
3
,
pp. 157-169
Persistent link: https://www.econbiz.de/10009373477
Saved in:
6
Matching a cause with self-schema : the moderating effect on brand preferences
Ghosh Chowdhury, Tilottama
;
Khare, Adwait
- In:
Psychology & marketing
28
(
2011
)
8
,
pp. 825-842
Persistent link: https://www.econbiz.de/10009267750
Saved in:
7
Antecedents to participation in corporate social responsibility programs
Mattila, Anna S.
;
Hanks, Lydia
- In:
Journal of service management
23
(
2012
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10009666544
Saved in:
8
Impact of congruence in cause marketing campaigns for professional sport organisations
Roy, Donald P.
- In:
International journal of sport management and marketing …
10
(
2011
)
1/2
,
pp. 21-34
Persistent link: https://www.econbiz.de/10009407938
Saved in:
9
The impact of moral emotions on cause-related marketing campains : a cross-cultural examination
Kim, Jae-eun
;
Johnson, Kim K. P.
- In:
Journal of business ethics : JOBE
112
(
2013
)
1
,
pp. 79-90
Persistent link: https://www.econbiz.de/10009717254
Saved in:
10
Factors impacting responses to cause-related marketing in India and the United States : novelty, altruistic motives, and company origin
La Ferle, Carrie
;
Kuber, Gayatri
;
Edwards, Steven M.
- In:
Journal of business research : JBR
66
(
2013
)
3
,
pp. 364-373
Persistent link: https://www.econbiz.de/10009720287
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