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The Influence of Customer Satisfaction and Taxpayer Knowledge on Service Quality at the SAMSAT Joint Office in Takalar Regency

Irwan, Rezkiyana Ulfha - 2021

This research is a qualitative research using primary data, where the authors distribute questionnaires to respondents with several questions in the questionnaire using a Likert scale, strongly disagree to strongly agree. This research was conducted in the office of SAMSAT Takalar, this research...

Persistent link: https://www.econbiz.de/10013247125

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The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts

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Attitudinal perspectives for predicting churn

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Examining the firm's value creation process : a managerial perspective of the firm's value offering strategy and performance

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Examining the role of wine brand love on brand loyalty : a multi-country comparison

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Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park

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