Similar Search Results

The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers

Thaichon, Paramaporn; Quach, Sara - In: Journal of global scholars of marketing science : … 25 (2015) 4, pp. 295-313

Persistent link: https://www.econbiz.de/10011515067

Digitalisierung im Handwerk : wer profitiert und wer verliert

Leyen, Kaja von der; Runst, Petrik - 2016

Das Handwerk ist verschiedenen technologiebedingten Veränderungen unterworfen. Es wurde bisher kaum untersucht, welche Handwerksunternehmen von dieser Entwicklung in welcher Weise betroffen sind. Handwerksbetriebe haben z.B. seit einiger Zeit die Möglichkeit, Online-Plattformen, wie MyHammer...

Persistent link: https://www.econbiz.de/10012051166

Who should own the data? : the impact of data ownership shift from the service provider to consumers

Li, Shilei; Liu, Yang; Feng, Juan - In: Journal of management information systems : JMIS 40 (2023) 2, pp. 366-400

Persistent link: https://www.econbiz.de/10014302547

Online service quality of state organizations : a study of online services of Ghana revenue authority

Tetteh, Joseph Emmanuel; Haizel-Commeh, John; … - In: Journal of internet commerce 22 (2023) 4, pp. 538-566

Persistent link: https://www.econbiz.de/10014372862

Self-service systems : quality dimensions and users' profiles

Gurău, Călin - In: Cases on managing e-services, (pp. 48-59). 2009

Persistent link: https://www.econbiz.de/10003769489

Shaping customer satisfaction through self-awareness cues

Pham, Michel T.; Goukens, Caroline; Lehmann, Donald R.; … - In: Journal of marketing research : JMR 47 (2010) 5, pp. 920-932

Persistent link: https://www.econbiz.de/10008666367

Towards a new model of "customer compliance" service provision

Kasabov, Edward; Warlow, Alex J. - In: European journal of marketing : EJM 44 (2010) 6, pp. 700-729

Persistent link: https://www.econbiz.de/10003989114

Physical attractiveness stereotypes and service quality in customer-server encounters

Luoh, Hsiang-fei; Tsaur, Sheng-hshiung - In: The service industries journal 29 (2009) 7/8, pp. 1093-1104

Persistent link: https://www.econbiz.de/10003990491

E-service quality : comparing the perceptions of providers and customers

Stiakakis, Emmanouil; Georgiadis, Christos K. - In: Managing service quality : MSQ ; an international journal 19 (2009) 4, pp. 410-430

Persistent link: https://www.econbiz.de/10009525076

Internet service features and satisfaction among internet banking users

Adam Ridhuan Abdullah; Nur Syarina Md Som; Azrol Ibrahim; … - In: Journal of management research 7 (2015) 2, pp. 400-410

Persistent link: https://www.econbiz.de/10010510575

1
2
3
4
5
6
7
8
9
10
Next
Last