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Customer satisfaction
Consumer behaviour
83,593
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Brand management
17,736
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17,323
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4,756
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4,687
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4,450
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4,260
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4,245
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4,184
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Han, Heesup
57
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22
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19
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17
Prentice, Catherine
17
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Aksoy, Lerzan
15
Gil Saura, Irene
15
Söderlund, Magnus
15
Gustafsson, Anders
14
Loureiro, Sandra Maria Correia
14
Jang, Soocheong
13
Mittal, Vikas
13
Rather, Raouf Ahmad
13
Balaji, M. S.
12
Klaus, Philipp
12
Prybutok, Victor R.
12
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12
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11
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11
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10
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10
Blut, Markus
10
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10
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10
Quach, Sara
10
Sreejesh, S.
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9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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RWTH Aachen
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University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
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Institute of Leadership and Management <London>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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1
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1
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Journal of retailing and consumer services
332
International journal of hospitality management
205
Journal of business research : JBR
168
The journal of services marketing
108
Journal of hospitality marketing & management
96
Journal of travel and tourism marketing
90
International journal of contemporary hospitality management
79
Cogent business & management
76
Tourism management : research, policies, practice
64
Services marketing quarterly
60
The service industries journal
55
Psychology & marketing
54
Asia Pacific journal of marketing and logistics
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Journal of service management
44
International journal of electronic marketing and retailing : IJEMR
43
Journal of strategic marketing
43
Journal of Services Marketing
42
Service business
42
Journal of service research : JSR
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Tourism management perspectives : TMP
38
European journal of marketing : EJM
36
The international journal of bank marketing : IJBM
35
The international review of retail, distribution and consumer research
35
International Journal of Retail & Distribution Management
30
International journal of retail & distribution management
30
Journal of Islamic marketing
30
Journal of hospitality and tourism insights
30
Journal of retailing
30
Journal of the Academy of Marketing Science
30
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
Journal of vacation marketing
27
Marketing intelligence & planning
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The TQM journal : the international review of organizational improvement
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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International journal of services, economics and management
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ECONIS (ZBW)
5,989
Other ZBW resources
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2
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1
Toward a new business model of retail industry : the role of
brand
experience and
brand
authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
2
A game theoretic approach for analyzing the competition between national and store brands by considering store loyalty
Assarzadegan, Parisa
;
Hejazi, Seyed Reza
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012502661
Saved in:
3
A cross validation of consumer-based
brand
equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
4
How retailer money-back guarantees influence consumer preferences for retailer versus national brands
Desmet, Pierre
- In:
Journal of business research : JBR
67
(
2014
)
9
,
pp. 1971-1978
Persistent link: https://www.econbiz.de/10010380093
Saved in:
5
Consumer response to retailer-supplier
brand
exclusivity arrangements
Lang, Mark
;
Hunt, James M.
- In:
Journal of food products marketing
20
(
2014
)
2
,
pp. 115-131
Persistent link: https://www.econbiz.de/10010345583
Saved in:
6
The impact of customer awareness of manufacturer name disclosure on retail
brand
attitudes and loyalty in Korea
Cho, Young Sang
;
Rha, Hye-Su
;
Burt, Steven
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 128-137
Persistent link: https://www.econbiz.de/10010468488
Saved in:
7
The influence of a retail store manager in developing frontline employee
brand
relationship, service performance and customer loyalty
Jung, Jin Ho
;
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
Journal of business research : JBR
122
(
2021
),
pp. 362-372
Persistent link: https://www.econbiz.de/10012420421
Saved in:
8
Perceptions of others, mindfulness, and
brand
experience in retail service setting
Ngo, Liem Viet
;
Northey, Gavin
;
Duffy, Sarah
;
Hoang Thi …
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 43-52
Persistent link: https://www.econbiz.de/10011598567
Saved in:
9
A contingency model in establishing
brand
loyalty : relationship age as a moderator
Huang, Chao-Chin
;
Tsay, Chung-Yuan
;
Fang, Shih Chieh
; …
- In:
Corporate reputation review
26
(
2023
)
1
,
pp. 19-32
Persistent link: https://www.econbiz.de/10014225818
Saved in:
10
Enriching the ECSI model using
brand
strength in the retail setting
Sarantidou, Paraskevi
- In:
European journal of management and business economics : …
26
(
2017
)
3
,
pp. 294-312
Persistent link: https://www.econbiz.de/10011823439
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