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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
83,658
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81,208
Brand management
17,743
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Theorie
14,471
Theory
14,232
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5,404
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5,378
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5,369
Production function
5,338
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4,751
Service quality
4,737
Dienstleistungsqualität
4,671
Einzelhandel
4,558
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4,493
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Han, Heesup
57
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Usman, Osly
22
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20
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18
Bilgihan, Anil
17
Prentice, Catherine
17
Hyun, Sunghyup Sean
16
Aksoy, Lerzan
15
Gustafsson, Anders
15
Söderlund, Magnus
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Rather, Raouf Ahmad
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Liu, Chih-Hsing
11
Qu, Hailin
11
Ryu, Kisang
11
Yu, Jongsik
11
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10
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10
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10
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10
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Gil Saura, Irene
10
Ha, Hong Youl
10
Huber, Frank
10
Kim, Jinkyung Jenny
10
Makanyeza, Charles
10
Quach, Sara
10
Sreejesh, S.
10
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9
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9
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9
Hsu, Maxwell K.
9
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Springer Fachmedien Wiesbaden
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Nomos Verlagsgesellschaft
2
RWTH Aachen
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
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National Bureau of Economic Research
1
Society for Consumer Psychology
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1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
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1
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Journal of retailing and consumer services
324
International journal of hospitality management
207
Journal of business research : JBR
165
The journal of services marketing
107
Journal of hospitality marketing & management
97
Journal of travel and tourism marketing
91
International journal of contemporary hospitality management
80
Cogent business & management
75
Tourism management : research, policies, practice
66
Services marketing quarterly
61
The service industries journal
56
Asia Pacific journal of marketing and logistics
52
Psychology & marketing
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
International journal of electronic marketing and retailing : IJEMR
43
Journal of strategic marketing
43
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Service business
41
Journal of service management
40
Journal of Services Marketing
39
Journal of service research : JSR
38
Tourism management perspectives : TMP
38
European journal of marketing : EJM
35
The international journal of bank marketing : IJBM
35
The international review of retail, distribution and consumer research
32
The TQM journal : the international review of organizational improvement
31
Journal of Islamic marketing
30
Journal of hospitality and tourism insights
30
Journal of the Academy of Marketing Science
30
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
28
Journal of vacation marketing
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
Journal of air transport management
27
Marketing intelligence & planning
27
Total quality management & business excellence
27
Tourism analysis : an interdisciplinary tourism & hospitality journal
27
International journal of retail & distribution management
26
International journal of services, economics and management
26
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ECONIS (ZBW)
5,970
Other ZBW resources
194
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3
RePEc
3
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1
Study on consumer
perception
&
brand
loyalty towards Hyundai in Vijayawada
Kumar, M. Sandeep
;
Rajeswari, B.
;
Kumar, D. Prasanna
; …
- In:
International journal of economic research
13
(
2016
)
1
,
pp. 383-394
Persistent link: https://www.econbiz.de/10011560913
Saved in:
2
Perceptions of others, mindfulness, and
brand
experience in retail service setting
Ngo, Liem Viet
;
Northey, Gavin
;
Duffy, Sarah
;
Hoang Thi …
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 43-52
Persistent link: https://www.econbiz.de/10011598567
Saved in:
3
The antecedents of
brand
loyalty : a meta-analysis study
Wu, Wann-Yih
;
Anridho, Nadia
- In:
International journal of services and standards
11
(
2016
)
3
,
pp. 242-260
Persistent link: https://www.econbiz.de/10011641312
Saved in:
4
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
5
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
6
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
7
A
brand
like a friend : how
brand
likeability influences
brand
perception
Ohlwein, Martin
;
Bruno, Pascal
- In:
International journal of market research
64
(
2022
)
3
,
pp. 295-305
Persistent link: https://www.econbiz.de/10013257982
Saved in:
8
Young consumers' loyalty towards premium and non-premium shoe brands
Singh, Pankaj Kumar
;
Swain, Swapnarag
;
Ahmad, Anees
; …
- In:
International journal of business innovation and …
26
(
2021
)
4
,
pp. 424-442
Persistent link: https://www.econbiz.de/10012798605
Saved in:
9
An integrated model of social media
brand
love : mediators of
brand
attitude and consumer satisfaction
Arghashi, Vahideh
;
Bozbay, Zehra
;
Karami, Azhdar
- In:
Journal of relationship marketing : innovations and …
20
(
2021
)
4
,
pp. 319-348
Persistent link: https://www.econbiz.de/10012695107
Saved in:
10
The effect of sponsor's
brand
on consumer-
brand
relationship in sport sponsorship
Lee, Jung-Yong
;
Jin, ChangHyun
- In:
Global business and finance review
24
(
2019
)
1
,
pp. 27-43
Persistent link: https://www.econbiz.de/10012005159
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