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The effect of loyalty program...
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Customer satisfaction
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American Economic Association
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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1
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Journal of retailing and consumer services
370
International journal of hospitality management
235
Journal of business research : JBR
198
The journal of services marketing
149
Journal of hospitality marketing & management
111
Journal of travel and tourism marketing
104
International journal of contemporary hospitality management
95
The service industries journal
86
Tourism management : research, policies, practice
83
Cogent business & management
82
Services marketing quarterly
69
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
66
Asia Pacific journal of marketing and logistics
60
Service business
60
Journal of service research : JSR
59
Psychology & marketing
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
57
Journal of service management
54
Journal of strategic marketing
53
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
47
International journal of electronic marketing and retailing : IJEMR
46
European journal of marketing : EJM
44
The international journal of bank marketing : IJBM
44
Tourism management perspectives : TMP
44
Journal of Services Marketing
42
The TQM journal : the international review of organizational improvement
42
Journal of the Academy of Marketing Science
41
Industrial marketing management : the international journal for industrial and high-tech firms
38
The international review of retail, distribution and consumer research
36
International journal of electronic customer relationship management : IJECRM
35
Journal of Asian finance, economics and business : JAFEB
35
Journal of retailing
35
International journal of services, economics and management
34
The journal of business & industrial marketing
34
Total quality management & business excellence
34
International journal of quality and service sciences
33
Journal of air transport management
33
Tourism analysis : an interdisciplinary tourism & hospitality journal
33
International journal of retail & distribution management
32
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
32
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1
Influence of loyalty programmes on satisfaction and retail store loyalty
Deepa, S.
;
Chitramani, P.
- In:
International journal of electronic marketing and …
6
(
2014
)
2
,
pp. 89-111
Persistent link: https://www.econbiz.de/10011347648
Saved in:
2
A multilevel investigation of the role of retail stores in cross-border shopping
Wong, IpKin Anthony
;
Lam, Iok Keng Veronica
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 837-853
Persistent link: https://www.econbiz.de/10011517477
Saved in:
3
Loyalty programs in e-commerce and their perception by the young adult internet population
Tahal, Radek
- In:
Central European business review : CEBR
3
(
2014
)
2
,
pp. 7-13
Persistent link: https://www.econbiz.de/10010408384
Saved in:
4
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
5
Understanding the relationships of program satisfaction, program loyalty and store loyalty among cardholders of loyalty programs
Nor Asiah Omar
;
Aziz, Norzalita Abd.
;
Muhamad Azrin Nazri
- In:
Asian Academy of Management journal : AAMJ
16
(
2011
)
1
,
pp. 21-41
Persistent link: https://www.econbiz.de/10009356703
Saved in:
6
Motivating shoppers to come back : modeling consumer behaviour in retailer loyalty programs
Parahoo, Sanjai K.
- In:
Issues of business and law
4
(
2012
),
pp. 106-118
Persistent link: https://www.econbiz.de/10011288931
Saved in:
7
Examining retail customer experience and the moderation effect of loyalty programmes
Lin, Zhibin
;
Bennett, Dag
- In:
International journal of retail & distribution management
42
(
2014
)
10
,
pp. 929-947
Persistent link: https://www.econbiz.de/10010422006
Saved in:
8
The effects of loyalty programs on customer satisfaction, trust, and loyalty toward high- and low-end fashion retailers
Stathopoulou, Anastasia
;
Balabanis, George
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5801-5808
Persistent link: https://www.econbiz.de/10011597513
Saved in:
9
Excellent products or servitisation? : analysing retailers' preference before and after a loyalty programme
Vila-Lopez, Natalia
;
Kuster-Boluda, Ines
- In:
Total quality management & business excellence : an …
28
(
2017
)
12
,
pp. 1378-1392
Persistent link: https://www.econbiz.de/10011781629
Saved in:
10
Loyalty program benefits and their effect on relationship quality and loyalty to the retailer
Corbishley, Karen M.
;
Meintjes, Corné
;
Mason, Roger B.
-
2023
Persistent link: https://www.econbiz.de/10014285172
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