Vu, Chi Huynh; Ha Nam Khanh, Giao - 2022
student satisfaction and word-of-mouth in online English training. The combined method of quantitative and qualitative … AMOS program. The findings show that the quality of service provided by online English training has a direct influence on … of online English training consists of six components: (1) responsiveness; (2) reliability; (3) empathy; (4) assurance …