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~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
82,320
Konsumentenverhalten
79,839
Brand management
17,560
Markenführung
17,146
Theorie
9,971
Theory
9,801
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5,415
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5,209
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5,129
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5,093
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4,858
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4,445
Service quality
4,428
Dienstleistungsqualität
4,382
Retail trade
4,376
Werbewirkung
4,052
Advertising effects
3,992
Electronic Commerce
3,690
Verbraucherverhalten
3,588
E-commerce
3,549
Marketingmanagement
3,528
Marketing management
3,509
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3,442
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Han, Heesup
56
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26
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20
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17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Aksoy, Lerzan
14
Söderlund, Magnus
14
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Rather, Raouf Ahmad
12
Wu, Luorong
12
Ryu, Kisang
11
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10
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10
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10
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10
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10
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10
Sreejesh, S.
10
Amin, Muslim
9
Frank, Björn
9
Gursoy, Dogan
9
Khan, Imran
9
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9
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9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
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University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
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1
Technische Universität Dresden
1
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1
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1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
321
International journal of hospitality management
190
Journal of business research : JBR
158
The journal of services marketing
105
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
78
Cogent business & management
74
Services marketing quarterly
59
Tourism management : research, policies, practice
56
The service industries journal
52
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Journal of strategic marketing
41
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
34
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
Journal of Services Marketing
32
The international review of retail, distribution and consumer research
30
Journal of the Academy of Marketing Science
28
International journal of retail and distribution management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
Journal of air transport management
26
Journal of hospitality and tourism insights
26
Marketing intelligence & planning
26
Total quality management & business excellence
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of vacation marketing
24
Tourism analysis : an interdisciplinary tourism & hospitality journal
24
European Journal of Marketing
23
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ECONIS (ZBW)
5,593
Other ZBW resources
165
BASE
3
RePEc
1
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1
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
2
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
3
A
brand
like a friend : how
brand
likeability influences
brand
perception
Ohlwein, Martin
;
Bruno, Pascal
- In:
International journal of market research
64
(
2022
)
3
,
pp. 295-305
Persistent link: https://www.econbiz.de/10013257982
Saved in:
4
The influence of
brand
experiences onbrand loyalty : a studyon Air Serbia
Mandarića, Marija
;
Sekulića, Dejan
;
Lazović, Suzana
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
14
(
2023
)
1
,
pp. 9-16
Persistent link: https://www.econbiz.de/10014634573
Saved in:
5
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
6
Satisfaction and loyalty from shopping mall experience and
brand
personality
Kim, Ji Wan
;
Lee, Freddy
;
Suh, Yong Gu
- In:
Services marketing quarterly
36
(
2015
)
1
,
pp. 62-76
Persistent link: https://www.econbiz.de/10010520734
Saved in:
7
Customer commitment to luxury brands : antecedents and consequences
Shukla, Paurav
;
Banerjee, Madhumita
;
Singh, Jaywant
- In:
Journal of business research : JBR
69
(
2016
)
1
,
pp. 323-331
Persistent link: https://www.econbiz.de/10011417731
Saved in:
8
Examining the role of wine
brand
love on
brand
loyalty : a multi-country comparison
Drennan, Judy
;
Bianchi, Constanza
;
Cacho-Elizondo, Silvia
; …
- In:
International journal of hospitality management
49
(
2015
),
pp. 47-55
Persistent link: https://www.econbiz.de/10011377622
Saved in:
9
Perceived
brand
quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
Saved in:
10
Examining the relationship between branding and customers' attitudes toward banking services : empirical evidence from Iran
Reza Jalilvand, Mohammad Reza
;
Shahin, Arash
;
Vosta, …
- In:
International journal of Islamic and Middle Eastern …
7
(
2014
)
2
,
pp. 214-227
Persistent link: https://www.econbiz.de/10011335125
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