//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A new path for building hotel...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
26
Konsumentenverhalten
26
Brand image
16
Markenimage
16
Innovation
15
Holiday behaviour
14
Tourism industry
14
Tourismuswirtschaft
14
Urlaubsverhalten
14
Gastronomie
13
Restaurant industry
13
Creativity
12
Kreativität
12
Dienstleistungsqualität
11
Kundenzufriedenheit
11
Service quality
11
Brand management
10
Markenführung
10
Knowledge management
9
Tourism
9
Wissensmanagement
9
Knowledge transfer
8
Social Web
8
Social web
8
Taiwan
8
Tourism marketing
8
Tourismus
8
Tourismusmarketing
8
Wissenstransfer
8
Beziehungsmarketing
7
Innovation management
7
Innovationsmanagement
7
Relationship marketing
7
Viral marketing
7
Virales Marketing
7
Cultural heritage
6
Destination management
6
Destinationsmanagement
6
Kulturgüter
6
more ...
less ...
Online availability
All
Undetermined
12
Type of publication
All
Article
12
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
research-article
1
Language
All
English
12
Author
All
Liu, Chih-Hsing
12
Chou, Sheng-Fang
3
Gan, Bernard
3
Tu, Jin-Hua
3
Fang, Yen-Po
2
Li, Yong-Quan
2
Chen, Lu
1
Chiu, Su-Chin
1
Horng, Jeou-Shyan
1
Lapuz, Maria Carmen B.
1
Lee, Tingko
1
Lee, Wei-Long
1
Ng, Yen-Ling
1
Tseng, Tzu-Wen
1
Yu, Tai-Yi
1
more ...
less ...
Published in...
All
Journal of air transport management
3
Journal of hospitality marketing & management
2
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing and consumer services
1
Journal of travel and tourism marketing
1
The TQM Journal
1
The TQM journal : the international review of organizational improvement
1
more ...
less ...
Source
All
ECONIS (ZBW)
11
Other ZBW resources
1
Showing
1
-
10
of
12
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Impact of cultural contact on satisfaction and attachment : mediating roles of creative experiences and cultural memories
Li, Yong-Quan
;
Liu, Chih-Hsing
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 221-245
Persistent link: https://www.econbiz.de/10012256130
Saved in:
2
How airline service quality determines the quantity of repurchase intention : mediate and moderate effects of brand quality and perceived value
Chen, Lu
;
Li, Yong-Quan
;
Liu, Chih-Hsing
- In:
Journal of air transport management
75
(
2019
),
pp. 185-197
Persistent link: https://www.econbiz.de/10012112383
Saved in:
3
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
4
How "quality" determines customer satisfaction : evidence from the mystery shoppers' evaluation
Liu, Chih-Hsing
;
Chou, Sheng-Fang
;
Gan, Bernard
;
Tu, Jin-Hua
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 576-590
Persistent link: https://www.econbiz.de/10011443173
Saved in:
5
The influence of tourists' expectations on purchase intention : linking marketing strategy for low-cost airlines
Chiu, Su-Chin
;
Liu, Chih-Hsing
;
Tu, Jin-Hua
- In:
Journal of air transport management
53
(
2016
),
pp. 226-234
Persistent link: https://www.econbiz.de/10011546530
Saved in:
6
The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour
Lee, Wei-Long
;
Liu, Chih-Hsing
;
Tseng, Tzu-Wen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209505
Saved in:
7
Service quality and price perception of service : influence on word-of-mouth and revisit intention
Liu, Chih-Hsing
;
Lee, Tingko
- In:
Journal of air transport management
52
(
2016
),
pp. 42-54
Persistent link: https://www.econbiz.de/10011602624
Saved in:
8
Conceptualizing, validating, and managing brand equity for tourist satisfaction
Liu, Chih-Hsing
;
Fang, Yen-Po
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
6
,
pp. 960-978
Persistent link: https://www.econbiz.de/10011917484
Saved in:
9
Unraveling the difference mechanism of authenticity experience in determining antecedents and consequences of destination loyalty
Fang, Yen-Po
;
Liu, Chih-Hsing
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 849-863
Persistent link: https://www.econbiz.de/10014566336
Saved in:
10
Antecedents and consequences of new technology application behavior on word of mouth : the moderating roles of perceived interactivity
Liu, Chih-Hsing
;
Horng, Jeou-Shyan
;
Chou, Sheng-Fang
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 872-898
Persistent link: https://www.econbiz.de/10013357143
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->