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In this article the relationship between store image, store satisfaction and store loyalty is examined. A distinction is made between true store loyalty and spurious store loyalty and manifest and latent satisfaction with the store. We hypothesise that the positive relationship between manifest...
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urban versus suburban retailing settings. This is especially important for consumer shopping behavior during the December … stores in both geographic locations.  …
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quality influences relative attitude and satisfaction with department stores. Satisfaction influences relative attitude …
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