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~subject:"Dienstleistungsmarketing"
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Consumers' emotional responses...
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Dienstleistungsmarketing
Consumer behaviour
39
Konsumentenverhalten
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Hotel industry
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Hotellerie
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USA
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United States
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Customer satisfaction
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Kundenzufriedenheit
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Dienstleistungsqualität
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Service quality
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China
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Emotion
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Customer service
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Gastgewerbe
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Relationship marketing
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Complaint management
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Rohstoffderivat
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Brand management
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Markenführung
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Tourism employees
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Tourism marketing
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Tourismusberufe
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Tourismusmarketing
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Work behaviour
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Magnini, Vincent P.
4
Baker, Melissa A.
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Karande, Kiran
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Kim, Dohee
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Kim, Peter Beomcheol
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Miller, Todd
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Singal, Manisha
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Yoo, Boonghee
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International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of the Academy of Marketing Science
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ECONIS (ZBW)
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The evolution of services marketing, hospitality marketing and building the constituency model for hospitality marketing
Baker, Melissa A.
;
Magnini, Vincent P.
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1510-1534
Persistent link: https://www.econbiz.de/10011613932
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2
The psychological effects of foreign-language restaurant signs on potential diners
Magnini, Vincent P.
;
Miller, Todd
;
Kim, Peter Beomcheol
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
1
,
pp. 24-44
Persistent link: https://www.econbiz.de/10008909480
Saved in:
3
An examination of consumer sentiment toward offshored services
Thelen, Shawn T.
;
Yoo, Boonghee
;
Magnini, Vincent P.
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
2
,
pp. 270-289
Persistent link: https://www.econbiz.de/10009124108
Saved in:
4
The effect of brand popularity statements on consumers' purchase intentions : the role of instrumental attitudes toward the act
Magnini, Vincent P.
;
Karande, Kiran
;
Singal, Manisha
; …
- In:
International journal of hospitality management
34
(
2013
),
pp. 160-168
Persistent link: https://www.econbiz.de/10009766716
Saved in:
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