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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Innovation
97,058
Relationship marketing
30,263
Beziehungsmarketing
29,603
Innovationsmanagement
22,179
Innovation management
21,553
Theorie
14,083
Theory
13,807
Consumer behaviour
13,574
Konsumentenverhalten
13,489
innovation
13,214
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10,693
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10,022
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8,253
Deutschland
8,242
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8,160
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7,264
Customer satisfaction
6,658
Kundenzufriedenheit
6,600
Welt
5,528
World
5,460
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5,418
Industrieforschung
5,224
Entrepreneurship
5,081
SME
4,976
Industrial research
4,952
KMU
4,931
Wissenstransfer
4,880
Knowledge transfer
4,831
Unternehmenserfolg
4,828
Firm performance
4,770
Service quality
4,710
China
4,542
Produktentwicklung
4,458
Entrepreneurship approach
4,400
New product development
4,306
USA
4,213
Knowledge management
4,124
Unternehmensgründung
4,013
Wissensmanagement
3,996
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771
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4,014
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Bibliografie enthalten
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Bibliography included
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German
255
French
3
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Han, Heesup
27
Bruhn, Manfred
20
Mattila, Anna S.
18
Prentice, Catherine
18
Gil Saura, Irene
12
McColl-Kennedy, Janet R.
11
Balaji, M. S.
10
Gustafsson, Anders
10
Quach, Sara
10
Benkenstein, Martin
9
Edvardsson, Bo
9
Gong, Taeshik
9
Grégoire, Yany
9
Klaus, Philipp
9
Patterson, Paul G.
9
Sreejesh, S.
9
Van Vaerenbergh, Yves
9
Wong, IpKin Anthony
9
Casidy, Riza
8
Dagger, Tracey S.
8
Hyun, Sunghyup Sean
8
Izogo, Ernest Emeka
8
Loureiro, Sandra Maria Correia
8
Torres, Edwin N.
8
Witell, Lars
8
Barnes, Donald C.
7
Berry, Leonard L.
7
Bilgihan, Anil
7
Evanschitzky, Heiner
7
Georgi, Dominik
7
Le Nguyen Hau
7
Osman, Zahir
7
Paul, Justin
7
Prybutok, Victor R.
7
Qu, Hailin
7
Rather, Raouf Ahmad
7
Ringle, Christian M.
7
Shin, Hyunju
7
Stauss, Bernd
7
Usman, Osly
7
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European Health Care Conference <2, 2011, Hamburg>
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
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Banking-Forum Liechtenstein <2, 2003, Vaduz>
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Gesundheitsstadt Berlin e.V.
1
Great Britain / Customs Establishment
1
IGI Global
1
Institute of Economic Affairs <London>
1
International Federation of Library Associations and Institutions
1
Library and Archives Canada
1
Liechtensteinischer Bankenverband
1
Logos Verlag Berlin
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
National Institute of Economic and Social Research
1
OECD
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
1
Springer Fachmedien Wiesbaden
1
Svenska Handelshögskolan <Helsinki>
1
Taylor and Francis.
1
Universität Osnabrück / Fachgebiet Geographie
1
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Journal of retailing and consumer services
176
International journal of hospitality management
163
Journal of business research : JBR
119
The journal of services marketing
116
The service industries journal
88
Journal of hospitality marketing & management
72
International journal of contemporary hospitality management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
64
Services marketing quarterly
57
Service business
55
Journal of travel and tourism marketing
51
Journal of service research : JSR
50
Journal of service management
48
Cogent business & management
39
Tourism management : research, policies, practice
38
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
37
Journal of service research
37
The TQM journal : the international review of organizational improvement
35
The international journal of bank marketing : IJBM
35
International journal of quality and service sciences
30
Journal of strategic marketing
30
International journal of services, economics and management
29
Asia Pacific journal of marketing and logistics
28
Industrial marketing management : the international journal for industrial and high-tech firms
27
International journal of services and operations management
27
Journal of service theory and practice : JSTP
27
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
Managing service quality : MSQ ; an international journal
26
Total quality management & business excellence
26
International journal of electronic customer relationship management : IJECRM
23
International journal of services and operations management : IJSOM
23
Marketing intelligence & planning
22
International journal of productivity and quality management : IJPQM
21
Journal of hospitality and tourism insights
21
Journal of service theory and practice
21
Psychology & marketing
20
International journal of quality & reliability management
18
Journal for global business advancement : JGBA
17
Journal of Islamic marketing
17
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Source
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ECONIS (ZBW)
4,683
EconStor
8
OLC EcoSci
4
USB Cologne (EcoSocSci)
1
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date (oldest first)
1
Impact of customization and
innovation
on hospitality firms' performance
Tweneboah-Koduah, Ernest Yaw
;
Anning-Dorson, Thomas
; …
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 106-120
Persistent link: https://www.econbiz.de/10012256120
Saved in:
2
Market orientation and customer satisfaction : the role of service quality and
innovation
Mahmoud, Mahmoud Abdulai
;
Hinson, Robert
;
Duut, Dickson …
- In:
International journal of business and emerging markets …
11
(
2019
)
2
,
pp. 144-167
Persistent link: https://www.econbiz.de/10012135585
Saved in:
3
DFSS in marketing : designing an innovative value co-creation campaign
Potra, Sabina
;
Pugna, Adrian
- In:
International journal of six sigma and competitive …
9
(
2015
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011524923
Saved in:
4
Service
innovation
and delivery as antecedents of satisfaction and loyalty : a study of Indian retail banking
Bhat, Ishfaq Hussain
- In:
International journal of business and globalisation : IJBG
35
(
2023
)
1/2
,
pp. 107-118
Persistent link: https://www.econbiz.de/10014388735
Saved in:
5
Toward holistic experience-oriented service
innovation
: co-creating sustainable value with customers and society
Kandampully, Jay
;
Bilgihan, Anil
;
Riel, Allard C. R. van
; …
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 161-183
Persistent link: https://www.econbiz.de/10014253093
Saved in:
6
Risikofrei zur Produktdienstleistung (RISP) : ein Projektbericht im Rahmen der Programmlinie Fabrik der Zukunft, Impulsprogramm Nachhaltig Wirtschaften
Fresner, Johannes
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003699499
Saved in:
7
The service imperative
Bitner, Mary Jo
;
Brown, Stephen Walter
- In:
Business horizons
51
(
2008
)
1
,
pp. 39-46
Persistent link: https://www.econbiz.de/10003708228
Saved in:
8
Customer involvement in new service development : an examination of antecedents and outcomes
Carbonell, Pilar
;
Rodríguez-Escudero, Ana I.
;
Pujari, …
- In:
The journal of product innovation management : an …
26
(
2009
)
5
,
pp. 536-550
Persistent link: https://www.econbiz.de/10003883623
Saved in:
9
Mediating role of customer experience between
innovation
and performance : a study of Quick Service Restaurants (QSRs)
Singh, Rajesh
;
Sarangal, Rajani Kumari
;
Sharma, Priyanka
- In:
Enlightening tourism : ET ; a pathmaking journal
10
(
2020
)
2
,
pp. 239-269
Persistent link: https://www.econbiz.de/10012583749
Saved in:
10
A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P
;
Rahul R
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
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