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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Lieferantenmanagement
16
Supplier relationship management
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China
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Lieferkette
12
Supply chain
12
Arbeitsverhalten
8
Work behaviour
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Führungsstil
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Innovation
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Leadership style
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Service quality
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Arbeitsgruppe
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Firm performance
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Innovation management
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Innovationsmanagement
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Quality management
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Qualitätsmanagement
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Team
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Unternehmenserfolg
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Customer satisfaction
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E-commerce
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Electronic Commerce
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Kundenzufriedenheit
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Consumer behaviour
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Institutional economics
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Institutionenökonomik
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Inventory
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Inventory model
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Konsumentenverhalten
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Lagerhaltungsmodell
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Online retailing
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Online-Handel
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Relationship marketing
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South Korea
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English
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Jun, Minjoon
7
Palacios, Sergio
3
Yang, Zhilin
3
Jiang, Ling
2
Cai, Shaohan
1
Zhang, Ruoqing
1
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International journal of electronic marketing and retailing : IJEMR
1
International journal of quality & reliability management
1
Journal of business strategies
1
Journal of service management
1
Service business
1
The international journal of bank marketing : IJBM
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
7
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1
Examining the relationship between internal service quality aand its dimensions, and internal customer satisfaction
Jun, Minjoon
;
Cai, Shaohan
- In:
Total quality management & business excellence : an …
21
(
2010
)
1/2
,
pp. 205-223
Persistent link: https://www.econbiz.de/10003957191
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2
An exploration of online shopping convenience dimensions and their associations with customer satisfaction
Palacios, Sergio
;
Jun, Minjoon
- In:
International journal of electronic marketing and …
11
(
2020
)
1
,
pp. 24-49
Persistent link: https://www.econbiz.de/10012199568
Saved in:
3
Customer-perceived value and loyalty : how do key service quality dimensions matter in the context of B2C e-commerce?
Jiang, Ling
;
Jun, Minjoon
;
Yang, Zhilin
- In:
Service business
10
(
2016
)
2
,
pp. 301-317
Persistent link: https://www.econbiz.de/10011722302
Saved in:
4
Consumer perception of e-service quality : from Internet purchaser and non-purchaser perspectives
Yang, Zhilin
;
Jun, Minjoon
- In:
Journal of business strategies
25
(
2008
)
2
,
pp. 59-84
Persistent link: https://www.econbiz.de/10003814245
Saved in:
5
Measuring consumer perceptions of online shopping convenience
Jiang, Ling
;
Yang, Zhilin
;
Jun, Minjoon
- In:
Journal of service management
24
(
2013
)
2
,
pp. 191-214
Persistent link: https://www.econbiz.de/10009742798
Saved in:
6
Examining the key dimensions of mobile banking service quality : an exploratory study
Jun, Minjoon
;
Palacios, Sergio
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 307-326
Persistent link: https://www.econbiz.de/10011593725
Saved in:
7
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
Saved in:
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