//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Food Price Changes and Consume...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
83,830
Konsumentenverhalten
80,708
Ghana
10,815
Theorie
10,161
Theory
10,052
Relationship marketing
9,146
Beziehungsmarketing
9,105
Brand management
7,617
Markenführung
7,574
Brand image
6,766
Markenimage
6,724
Customer satisfaction
5,767
Online retailing
5,681
Online-Handel
5,678
Kundenzufriedenheit
5,599
Social Web
4,877
Social web
4,877
USA
4,737
Online-Marketing
4,562
Internet marketing
4,555
United States
4,555
Service quality
4,501
Brand
4,370
Markenartikel
4,347
Einzelhandel
4,197
Retail trade
4,167
Deutschland
3,903
Germany
3,758
Electronic Commerce
3,668
Werbewirkung
3,637
Advertising effects
3,614
Verbraucherverhalten
3,585
E-commerce
3,561
Experiment
3,489
Emotion
3,272
Advertising
3,054
Private consumption
3,003
Privater Konsum
3,002
welfare
2,976
more ...
less ...
Online availability
All
Undetermined
2,387
Free
746
Type of publication
All
Article
3,919
Book / Working Paper
528
Type of publication (narrower categories)
All
Article in journal
3,820
Aufsatz in Zeitschrift
3,820
Aufsatz im Buch
96
Book section
96
Graue Literatur
73
Non-commercial literature
73
Hochschulschrift
65
Arbeitspapier
59
Working Paper
59
Thesis
47
Conference paper
31
Konferenzbeitrag
31
Collection of articles of several authors
13
Sammelwerk
13
Bibliografie enthalten
9
Bibliography included
9
Collection of articles written by one author
5
Sammlung
5
Aufsatzsammlung
4
Konferenzschrift
4
Case study
3
Fallstudie
3
Amtsdruckschrift
1
Conference proceedings
1
Government document
1
Handbook
1
Handbuch
1
Mikroform
1
Reprint
1
more ...
less ...
Language
All
English
4,371
German
74
Finnish
1
French
1
Swedish
1
Author
All
Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Prybutok, Victor R.
14
Balaji, M. S.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Klaus, Philipp
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lu, Lu
8
Qu, Hailin
8
Sparks, Beverley
8
Wu, Luorong
8
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Kim, Jinkyung Jenny
7
Lee, Seonjeong
7
more ...
less ...
Institution
All
National Bureau of Economic Research
3
Harvard Institute for International Development
2
Weltbank
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
235
International journal of hospitality management
211
Journal of business research : JBR
121
The journal of services marketing
106
Journal of hospitality marketing & management
78
International journal of contemporary hospitality management
76
Services marketing quarterly
65
Journal of travel and tourism marketing
64
The service industries journal
63
Cogent business & management
49
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Journal of service management
34
Tourism management : research, policies, practice
32
Asia Pacific journal of marketing and logistics
31
International journal of quality and service sciences
30
The international journal of bank marketing : IJBM
29
International journal of services, economics and management
27
Journal of air transport management
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of quality & reliability management
26
International journal of services and operations management
26
Journal of hospitality and tourism insights
26
Journal of service research
26
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
25
Total quality management & business excellence
25
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of internet commerce
21
Journal of the Academy of Marketing Science
21
Managing service quality : MSQ ; an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of services and operations management : IJSOM
20
Marketing intelligence & planning
20
Journal of Asian finance, economics and business : JAFEB
19
more ...
less ...
Source
All
ECONIS (ZBW)
4,447
Showing
1
-
10
of
4,447
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Factors influencing real estate agents selection : a survey of real estate customers in Kumasi Metropolis,
Ghana
Owusu, Alfred
;
Badu, Anthony Kofi
;
Mensah, Nicholas Oppong
- In:
Journal of investment and management : JIM
4
(
2015
)
2
,
pp. 68-72
Persistent link: https://www.econbiz.de/10011391523
Saved in:
2
Customer relationship management and customer retention : evidence from a bank in
Ghana
Famiyeh, Samuel
;
Ahafianyo, Jasper Tetteh
;
Benneh, Bridget
- In:
International journal of electronic finance : IJEF
8
(
2014/2015
)
2/3/4
,
pp. 202-217
Persistent link: https://www.econbiz.de/10011525335
Saved in:
3
Service fairness and customer behavioural intention : evidence from the Ghanaian banking industry
Narteh, Bedman
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 90-108
Persistent link: https://www.econbiz.de/10011560499
Saved in:
4
Electronic banking service quality : perception of customers in the Greater Accra Region of
Ghana
Tetteh, Joseph Emmanuel
- In:
Journal of internet commerce
21
(
2022
)
1
,
pp. 104-131
Persistent link: https://www.econbiz.de/10012801988
Saved in:
5
"I just like this e-retailer" : understanding online consumers repurchase intention from relationship quality perspective
Antwi, Samuel
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012581905
Saved in:
6
Measuring negative tourist-to-tourist interaction : scale development and validation
Adam, Issahaku
;
Taale, Francis
;
Adongo, Charles A.
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 287-301
Persistent link: https://www.econbiz.de/10012289329
Saved in:
7
Perceived experience value, satisfaction and behavioural intentions : a guesthouse experience
Amoah, Felix
;
Radder, Laetitia
;
Van Eyk, Marlé
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
3
,
pp. 419-433
Persistent link: https://www.econbiz.de/10011627628
Saved in:
8
Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from
Ghana
Ofori, Kwame Simpe
;
Boakye, Kwabena G.
;
Narteh, Bedman
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 580-598
Persistent link: https://www.econbiz.de/10011854104
Saved in:
9
Antecedents of customer loyalty in mobile phone service : a study from Sub-Saharan Africa
Amponsah, David K.
;
Thompson, W. Frank <Jr.>
;
Mosley, …
- In:
International journal of business and emerging markets …
11
(
2019
)
3
,
pp. 201-224
Persistent link: https://www.econbiz.de/10012153224
Saved in:
10
A gap analysis of customer perceptions and expectations of service quality amongst mobile telephony companies in
Ghana
Puni, Albert
;
Okoe, Abednego Feehi
;
Damnyag, John B.
- In:
Journal of management and strategy : JMS
5
(
2014
)
3
,
pp. 60-70
Persistent link: https://www.econbiz.de/10010440692
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->