Narrow search
Showing 1 - 5 of 5
Cover Image
Perceived service quality and satisfaction of self-service technology : the case of automated teller machines
Narteh, Bedman - In: International journal of quality & reliability management 32 (2015) 4, pp. 361-380
Persistent link: https://www.econbiz.de/10011305182
Cover Image
Service quality in automated teller machines : an empirical investigation
Narteh, Bedman - In: Managing service quality : MSQ ; an international journal 23 (2013) 1, pp. 62-89
Persistent link: https://www.econbiz.de/10009770751
Cover Image
Service fairness and customer behavioural intention : evidence from the Ghanaian banking industry
Narteh, Bedman - In: African journal of economic and management studies : AJEMS 7 (2016) 1, pp. 90-108
Persistent link: https://www.econbiz.de/10011560499
Cover Image
Customer satisfaction with retail banking services in Ghana
Narteh, Bedman; Kuada, John E. - In: Thunderbird international business review 56 (2014) 4, pp. 353-371
Persistent link: https://www.econbiz.de/10010400074
Cover Image
Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from Ghana
Ofori, Kwame Simpe; Boakye, Kwabena G.; Narteh, Bedman - In: Total quality management & business excellence : an … 29 (2018) 5, pp. 580-598
Persistent link: https://www.econbiz.de/10011854104