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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
81,922
Konsumentenverhalten
79,443
Social Web
20,293
Social web
20,262
Children
18,622
Kinder
18,302
Brand management
17,495
Markenführung
17,081
Theorie
11,722
Theory
11,493
Brand image
11,034
Markenimage
10,917
Satisfaction
10,873
Relationship marketing
10,746
Beziehungsmarketing
10,706
Zufriedenheit
9,958
Deutschland
9,863
USA
9,510
Youth
9,217
Markenartikel
9,145
Jugendliche
8,960
United States
8,749
Germany
8,522
Online-Marketing
8,352
Internet marketing
8,254
Brand
8,103
Customer satisfaction
6,854
Kundenzufriedenheit
6,666
Online-Handel
6,055
Online retailing
6,041
Gesundheit
5,126
Health
5,063
Service quality
4,982
Electronic Commerce
4,960
Schätzung
4,932
E-commerce
4,768
Lebensqualität
4,689
Estimation
4,660
Quality of life
4,605
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Undetermined
2,573
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812
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585
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Graue Literatur
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Konferenzbeitrag
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Collection of articles of several authors
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Sammelwerk
17
Case study
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Fallstudie
10
Bibliografie enthalten
9
Bibliography included
9
Aufsatzsammlung
6
Collection of articles written by one author
6
Sammlung
6
Konferenzschrift
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Reprint
3
Amtsdruckschrift
1
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4,795
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95
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2
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Han, Heesup
33
Mattila, Anna S.
24
Usman, Osly
21
McColl-Kennedy, Janet R.
17
Prentice, Catherine
17
Line, Nathaniel D.
14
Balaji, M. S.
13
Klaus, Philipp
13
Prybutok, Victor R.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Sharma, Piyush
12
Gursoy, Dogan
11
Gustafsson, Anders
11
Hanks, Lydia
11
Hyun, Sunghyup Sean
11
Jang, Soocheong
11
Propper, Carol
11
Sparks, Beverley
11
Sreejesh, S.
11
Voorhees, Clay M.
11
Ali, Faizan
10
Miao, Li
10
Quach, Sara
10
Wong, IpKin Anthony
10
Hollebeek, Linda D.
9
Kim, Woo Gon
9
Park, Jungkun
9
Söderlund, Magnus
9
Xu, Xun
9
Amin, Muslim
8
Bujisic, Milos
8
Harun, Ahasan
8
Lee, Seonjeong
8
Qu, Hailin
8
So, Kevin Kam Fung
8
Su, LuJun
8
Wu, Luorong
8
Ahn, Jiseon
7
Beck, Adrian
7
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National Bureau of Economic Research
5
IGI Global
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
Weltbank
1
World Bank
1
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Journal of retailing and consumer services
241
International journal of hospitality management
218
Journal of business research : JBR
128
The journal of services marketing
117
Journal of hospitality marketing & management
87
International journal of contemporary hospitality management
82
The service industries journal
77
Journal of travel and tourism marketing
74
Services marketing quarterly
74
Journal of service research : JSR
52
Cogent business & management
51
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Service business
44
Asia Pacific journal of marketing and logistics
36
Journal of service management
36
Journal of air transport management
35
Tourism management : research, policies, practice
34
The international journal of bank marketing : IJBM
33
International journal of services, economics and management
31
The TQM journal : the international review of organizational improvement
31
International journal of quality and service sciences
30
Journal of service research
30
International journal of services and operations management
29
Psychology & marketing
29
Total quality management & business excellence
27
International journal of quality & reliability management
25
Journal of retailing
24
Journal of strategic marketing
24
European journal of marketing : EJM
23
Journal of Asian finance, economics and business : JAFEB
23
Journal of the Academy of Marketing Science
23
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
International journal of electronic marketing and retailing : IJEMR
22
Quality management journal : QMJ
22
Journal of internet commerce
21
Managing service quality : MSQ ; an international journal
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Marketing intelligence & planning
20
Technological forecasting & social change : an international journal
20
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ECONIS (ZBW)
4,889
EconStor
5
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1
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
2
The roles of perceived quality, trust, and
satisfaction
in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
3
The impact of services
brand
personality on consumer-
brand
relationship quality
Ghantous, Nabil
- In:
Services marketing quarterly
37
(
2016
)
3
,
pp. 185-199
Persistent link: https://www.econbiz.de/10011537855
Saved in:
4
The role of
satisfaction
in alumni perceptions and supportive behaviors
Stephenson, Amber L.
;
Yerger, David B.
- In:
Services marketing quarterly
36
(
2015
)
4
,
pp. 299-316
Persistent link: https://www.econbiz.de/10011398026
Saved in:
5
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
6
Factors affecting smartphone
brand
switching behavior in Kathmandu valley
Kumari, Radha
;
Sah, Laxmi Kumar
- In:
Nepalese journal of economics : a publication of …
6
(
2022
)
3
,
pp. 82-95
Persistent link: https://www.econbiz.de/10013449196
Saved in:
7
Factors affecting
brand
switching in telecommunication industry in Kathmandu valley
Thagunna, Suresh Singh
- In:
Nepalese journal of economics : a publication of …
7
(
2023
)
3
,
pp. 159-173
Persistent link: https://www.econbiz.de/10014422582
Saved in:
8
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
9
The effect of multiple hotel
brand
extensions
Mahasuweerachai, Patcharaporn
;
Qu, Hailin
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
1
,
pp. 27-38
Persistent link: https://www.econbiz.de/10010515373
Saved in:
10
Perceived
brand
quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
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