//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A comprehensive model of busin...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
India
39
Indien
32
Firm performance
14
Unternehmenserfolg
14
Beziehungsmarketing
13
Relationship marketing
13
Consumer behaviour
12
Customer satisfaction
12
Konsumentenverhalten
12
Kundenzufriedenheit
10
Hospital
9
Krankenhaus
9
Service quality
9
Brand image
8
Markenimage
8
Commodity derivative
7
Rohstoffderivat
7
Brand management
6
Markenführung
6
Bank
5
Competitive advantage
5
Estimation
5
KMU
5
Marketing management
5
Marketingmanagement
5
Nachhaltige Entwicklung
5
Risk management
5
SME
5
Schätzung
5
Sustainable development
5
Theorie
5
Theory
5
Brand equity
4
Cointegration
4
Corporate governance
4
Derivat
4
Derivative
4
Health care
4
Immaterielle Werte
4
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
9
Aufsatz in Zeitschrift
9
Case study
1
Fallstudie
1
Language
All
English
9
Author
All
Chahal, Hardeep
9
Kumari, Neetu
4
Dutta, Kamani
3
Rani, Asha
1
Renu Bala
1
Published in...
All
Journal of Indian business research
2
Decision
1
Health marketing quarterly
1
International journal of pharmaceutical and healthcare marketing
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
Management research review
1
Managing service quality : MSQ ; an international journal
1
The marketing review
1
more ...
less ...
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Two component customer relationship management model for healthcare services
Chahal, Hardeep
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
4
,
pp. 343-365
Persistent link: https://www.econbiz.de/10008655293
Saved in:
2
Evaluating customer relationship dynamics in healthcare sector through indoor patients' judgement
Chahal, Hardeep
;
Kumari, Neetu
- In:
Management research review
34
(
2011
)
6
,
pp. 626-648
Persistent link: https://www.econbiz.de/10009247602
Saved in:
3
Measurement and impact of customer experience in banking sector
Chahal, Hardeep
;
Dutta, Kamani
- In:
Decision
42
(
2015
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10010517230
Saved in:
4
Service quality and performance in the public health-care sector
Chahal, Hardeep
;
Kumari, Neetu
- In:
Health marketing quarterly
29
(
2012
)
3
,
pp. 181-205
Persistent link: https://www.econbiz.de/10009657687
Saved in:
5
Conceptualising customer experiences : significant research propositions
Chahal, Hardeep
;
Dutta, Kamani
- In:
The marketing review
14
(
2014
)
4
,
pp. 361-381
Persistent link: https://www.econbiz.de/10011444951
Saved in:
6
Consumer perceived value : the development of a multiple item scale in hospitals in the Indian context
Chahal, Hardeep
;
Kumari, Neetu
- In:
International journal of pharmaceutical and healthcare …
6
(
2012
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10009568634
Saved in:
7
Development of multidimensional scale for healthcare service quality (HCSQ) in Indian context
Chahal, Hardeep
;
Kumari, Neetu
- In:
Journal of Indian business research
2
(
2010
)
4
,
pp. 230-255
Persistent link: https://www.econbiz.de/10008934309
Saved in:
8
Revisiting brand performance metrics and its impact on customer loyalty in Indian banking sector : role of relational quality and duration
Chahal, Hardeep
;
Renu Bala
- In:
Journal of Indian business research
16
(
2024
)
2
,
pp. 201-222
Persistent link: https://www.econbiz.de/10014540225
Saved in:
9
Conceptualising and measuring experiential health-care services : role of consumer involvement
Chahal, Hardeep
;
Dutta, Kamani
;
Rani, Asha
- In:
International journal of pharmaceutical and healthcare …
16
(
2022
)
4
,
pp. 579-605
Persistent link: https://www.econbiz.de/10014336852
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->