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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Konsumentenverhalten
79,157
Consumer behaviour
78,724
Werbung
13,748
Online-Marketing
12,888
Internet marketing
12,666
Theorie
10,740
Theory
10,533
Advertising
10,332
Beziehungsmarketing
9,688
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9,676
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8,555
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8,540
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8,261
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8,253
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7,891
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7,666
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7,035
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6,985
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6,224
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6,130
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6,115
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5,887
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5,875
Kundenzufriedenheit
5,521
Customer satisfaction
5,518
Germany
5,065
Electronic Commerce
4,841
Markenartikel
4,645
E-commerce
4,596
Brand
4,562
Service quality
4,341
Einzelhandel
4,316
Marketingmanagement
4,266
Marketing management
4,216
Retail trade
4,204
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Quach, Sara
11
Gursoy, Dogan
10
Miao, Li
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Sparks, Beverley
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Park, Jungkun
8
Qu, Hailin
8
Wong, IpKin Anthony
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Cobanoglu, Cihan
7
Gaynor, Martin
7
Grewal, Dhruv
7
Lee, Seonjeong
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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Erasmus Research Institute of Management
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IGI Global
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Institutet för Ekonomisk Forskning <Lund>
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Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
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Verlag Dr. Kovač
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Journal of retailing and consumer services
230
International journal of hospitality management
197
Journal of business research : JBR
121
The journal of services marketing
108
Journal of hospitality marketing & management
80
International journal of contemporary hospitality management
78
Services marketing quarterly
68
Journal of travel and tourism marketing
66
The service industries journal
63
Journal of service research : JSR
48
Cogent business & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
38
Journal of service management
32
Tourism management : research, policies, practice
32
Asia Pacific journal of marketing and logistics
31
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
International journal of services and operations management
27
Journal of air transport management
27
Journal of service research
27
Psychology & marketing
27
International journal of services, economics and management
26
The TQM journal : the international review of organizational improvement
26
International journal of electronic marketing and retailing : IJEMR
23
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
Total quality management & business excellence
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
Journal of the Academy of Marketing Science
21
International journal of quality & reliability management
20
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
International journal of business information systems : IJBIS
18
International journal of retail and distribution management
18
Journal of hospitality and tourism insights
18
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ECONIS (ZBW)
4,341
EconStor
3
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1
What influences online shopping in Nigeria : trust or website quality?
Esho, Ebes
;
Verhoef, Grietjie
- In:
African journal of business and economic research : AJBER
16
(
2021
)
3
,
pp. 155-175
Persistent link: https://www.econbiz.de/10013282425
Saved in:
2
Investigating the quality of online advertisement : a model of evaluation criteria
Tsironis, Loukas K.
- In:
International journal of decision sciences, risk and …
9
(
2020
)
4
,
pp. 261-284
Persistent link: https://www.econbiz.de/10012507888
Saved in:
3
Signalling effect of daily deal promotion for a start-up service provider
Zhao, Ming
;
Wang, Yulan
;
Gan, Xianghua
- In:
Journal of the Operational Research Society : OR
67
(
2016
)
2
,
pp. 280-293
Persistent link: https://www.econbiz.de/10011516488
Saved in:
4
Investigating the impact of
advertising
on customers’ behavioral intentions : a case of agriculture bank
Mandan, Momeni
;
Hossein, Safarzadeh
;
Furuzandeh, Askary
- In:
Business and Economic Research : BER
3
(
2013
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10009779806
Saved in:
5
Factors influencing online advertisements of passenger cars : evidence from the Silicon Valley of India
Nikhil V. P.
;
Naresh G.
- In:
South Asian journal of management : SAJM
28
(
2021
)
4
,
pp. 37-56
Persistent link: https://www.econbiz.de/10013040787
Saved in:
6
The effects of advertised quality emphasis and objective quality on sales
Kopalle, Praveen K.
;
Fisher, Robert J.
;
Sud, Bharat L.
; …
- In:
Journal of marketing
81
(
2017
)
2
,
pp. 114-126
Persistent link: https://www.econbiz.de/10011697522
Saved in:
7
Online platform quality, discount, and
advertising
: a theoretical analysis
Poddar, Sangita
;
Banerjee, Tanmoyee
;
Banerjee, Swapnendu
- In:
IIMB management review
34
(
2022
)
1
,
pp. 68-82
Persistent link: https://www.econbiz.de/10014266981
Saved in:
8
Differences in
advertising
strategies of service marketers : a content analysis
Utkarsh
;
Maurya, Harshit
;
Medhavi, Sanjay
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 109-124
Persistent link: https://www.econbiz.de/10011486834
Saved in:
9
Examination of credence and noncredence service advertisement strategies in the United States and India
Utkarsh
- In:
Services marketing quarterly
39
(
2018
)
3
,
pp. 240-259
Persistent link: https://www.econbiz.de/10011940199
Saved in:
10
How do observers react to companies' humorous responses to online public complaints?
Béal, Mathieu
;
Grégoire, Yany
- In:
Journal of service research
25
(
2022
)
2
,
pp. 242-259
Persistent link: https://www.econbiz.de/10013268018
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