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Looks clear and sounds familiar : how consumers form inferential beliefs about luxury hotel service quality
Ryu, Sann; Park, Yun-na; Park, Jungkun - In: The Cornell hospitality quarterly 63 (2022) 1, pp. 48-65
Persistent link: https://www.econbiz.de/10012800195
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Effect of customers' skepticism toward CSR practices on customers' behavior in luxury service context
Hyun, Hyowon; Hong, EunPyo; Ahn, Jiseon; Park, Jungkun - In: Journal of travel and tourism marketing 41 (2024) 1, pp. 35-50
Persistent link: https://www.econbiz.de/10014513607
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Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad; Rasul, Tareq Faizur; Khan, Huda; … - In: International journal of hospitality management 116 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
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Redefining luxury service with technology implementation : the impact of technology on guest satisfaction and loyalty in a luxury hotel
Shin, Hyejo Hailey; Jeong, Miyoung - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1491-1514
Persistent link: https://www.econbiz.de/10013164618
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Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan; Mattila, Anna S. - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
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Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun; Moon, Hyoungeun; Han, Heesup; Ham, Sunny - In: Journal of hospitality marketing & management 24 (2015) 7/8, pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
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Purchase intention of customers towards luxury brands in North Macedonia : theory of planned behaviour approach
Muça, Sara; Zeqiri, Jusuf - In: International journal of Islamic marketing and branding 5 (2020) 2, pp. 99-113
Persistent link: https://www.econbiz.de/10012512768
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To survive or to thrive? : China's luxury hotel restaurants entering O2O food delivery platforms amid the COVID-19 crisis
Yang, Fiona X.; Li, Xiangping; Lau, Virginia Meng-Chan; … - In: International journal of hospitality management 94 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012495046
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The role of private label brands in enhancing service satisfaction in the hotel industry : comparing luxury and boutique hotels
Herstein, Ram; Gilboa, Shaked; Gamliel, Eyal; Bergera, Ron - In: Services marketing quarterly 39 (2018) 2, pp. 140-155
Persistent link: https://www.econbiz.de/10011859506
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Unraveling the dynamic and contingency mechanism between service experience and customer engagement with luxury hotel brands
Le, Angelina Nhat Hanh; Nguyen Huu Khoi; Nguyen Dong Phong - In: International journal of hospitality management 99 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10013328004