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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
82,919
Konsumentenverhalten
80,439
Relationship marketing
26,196
Beziehungsmarketing
25,522
Brand management
17,664
Markenführung
17,250
Theorie
12,422
Theory
12,225
Brand image
11,164
Ethnische Gruppe
11,128
Markenimage
11,050
Ethnic group
10,574
Markenartikel
9,239
Customer satisfaction
8,266
Brand
8,199
USA
8,099
Kundenzufriedenheit
8,055
Deutschland
7,851
United States
7,690
Germany
7,211
Social Web
6,556
Social web
6,550
Service quality
6,350
Online-Handel
6,022
Online retailing
6,006
Online-Marketing
5,926
Internet marketing
5,880
Einzelhandel
4,934
Marketingmanagement
4,918
Marketing management
4,891
Retail trade
4,863
Electronic Commerce
4,717
E-commerce
4,539
Werbewirkung
4,280
Advertising effects
4,220
Experiment
3,684
Marketing
3,684
Emotion
3,649
Advertising
3,603
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3,004
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1,015
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Article
5,402
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891
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5,138
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109
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98
Arbeitspapier
94
Collection of articles of several authors
38
Sammelwerk
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37
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37
Bibliografie enthalten
28
Bibliography included
28
Case study
27
Fallstudie
27
Aufsatzsammlung
21
Konferenzschrift
7
Lehrbuch
7
Textbook
7
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6
Reprint
6
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3
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2
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1
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1
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English
5,980
German
309
French
4
Swedish
2
Finnish
1
Italian
1
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Han, Heesup
38
Mattila, Anna S.
29
Prentice, Catherine
25
Usman, Osly
22
McColl-Kennedy, Janet R.
21
Bruhn, Manfred
20
Prybutok, Victor R.
17
Klaus, Philipp
16
Jang, Soocheong
15
Balaji, M. S.
14
Gong, Taeshik
14
Gustafsson, Anders
14
Line, Nathaniel D.
14
Hyun, Sunghyup Sean
13
Patterson, Paul G.
13
Edvardsson, Bo
12
Gil Saura, Irene
12
Sharma, Piyush
12
Sreejesh, S.
12
Bilgihan, Anil
11
Gursoy, Dogan
11
Hanks, Lydia
11
Hollebeek, Linda D.
11
Park, Jungkun
11
Propper, Carol
11
Qu, Hailin
11
Quach, Sara
11
Wong, IpKin Anthony
11
Miao, Li
10
Voorhees, Clay M.
10
Amin, Muslim
9
Grégoire, Yany
9
Harun, Ahasan
9
Hsu, Cathy H. C.
9
Marimon, Frederic
9
Schumann, Jan Hendrik
9
So, Kevin Kam Fung
9
Sparks, Beverley
9
Su, LuJun
9
Torres, Edwin N.
9
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National Bureau of Economic Research
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
3
European Health Care Conference <2, 2011, Hamburg>
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Banking-Forum Liechtenstein <2, 2003, Vaduz>
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
Gesundheitsstadt Berlin e.V.
1
Great Britain / Customs Establishment
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
International Conference on Services Management <North Cyprus)>
1
Liechtensteinischer Bankenverband
1
Logos Verlag Berlin
1
Ludwig-Maximilians-Universität München
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
1
Springer Fachmedien Wiesbaden
1
Svenska Handelshögskolan <Helsinki>
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Universität Osnabrück / Fachgebiet Geographie
1
Verlag Dr. Kovač
1
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Published in...
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Journal of retailing and consumer services
267
International journal of hospitality management
246
Journal of business research : JBR
158
The journal of services marketing
148
The service industries journal
114
Journal of hospitality marketing & management
100
International journal of contemporary hospitality management
98
Services marketing quarterly
86
Journal of travel and tourism marketing
81
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
76
Journal of service research : JSR
66
Service business
62
Cogent business & management
55
Tourism management : research, policies, practice
51
Journal of service management
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Journal of air transport management
42
Asia Pacific journal of marketing and logistics
41
Journal of service research
39
The TQM journal : the international review of organizational improvement
38
International journal of quality and service sciences
37
International journal of services and operations management
36
International journal of services, economics and management
36
Managing service quality : MSQ ; an international journal
36
The international journal of bank marketing : IJBM
36
Journal of strategic marketing
34
Total quality management & business excellence
33
Journal of the Academy of Marketing Science
32
Psychology & marketing
31
Marketing intelligence & planning
29
European journal of marketing : EJM
28
Industrial marketing management : the international journal for industrial and high-tech firms
27
International journal of electronic marketing and retailing : IJEMR
27
International journal of quality & reliability management
27
Journal of Asian finance, economics and business : JAFEB
27
Journal of retailing
27
International journal of services and operations management : IJSOM
25
Journal of hospitality and tourism insights
25
Quality management journal : QMJ
25
International journal of electronic customer relationship management : IJECRM
24
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ECONIS (ZBW)
6,279
EconStor
9
OLC EcoSci
4
USB Cologne (EcoSocSci)
1
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6,293
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date (oldest first)
1
Unveiling the dynamics between consumer
brand
engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of
brand
reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
2
Luxury
cruise
travelers : other customer perceptions
Hyun, Sunghyup Sean
;
Han, Heesup
- In:
Journal of travel research : a quarterly publication of …
54
(
2015
)
1
,
pp. 107-121
Persistent link: https://www.econbiz.de/10010474693
Saved in:
3
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
4
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
5
Effect of customers' skepticism toward CSR practices on customers' behavior in luxury service context
Hyun, Hyowon
;
Hong, EunPyo
;
Ahn, Jiseon
;
Park, Jungkun
- In:
Journal of travel and tourism marketing
41
(
2024
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014513607
Saved in:
6
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
7
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
8
Factors affecting
brand
switching in telecommunication industry in Kathmandu valley
Thagunna, Suresh Singh
- In:
Nepalese journal of economics : a publication of …
7
(
2023
)
3
,
pp. 159-173
Persistent link: https://www.econbiz.de/10014422582
Saved in:
9
Purchase intention of customers towards luxury brands in North Macedonia : theory of planned behaviour approach
Muça, Sara
;
Zeqiri, Jusuf
- In:
International journal of Islamic marketing and branding
5
(
2020
)
2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10012512768
Saved in:
10
The effect of multiple hotel
brand
extensions
Mahasuweerachai, Patcharaporn
;
Qu, Hailin
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
1
,
pp. 27-38
Persistent link: https://www.econbiz.de/10010515373
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