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A reflection of greenwashing practices in the hospitality industry : a scoping review
Majeed, Salman; Kim, Woo Gon - In: International journal of contemporary hospitality management 35 (2023) 3, pp. 1125-1146
Persistent link: https://www.econbiz.de/10013546116
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Why should hotels go green? : insights from guests experience in green hotels
Merli, Roberto; Preziosi, Michele; Acampora, Alessia; … - In: International journal of hospitality management 81 (2019), pp. 169-179
Persistent link: https://www.econbiz.de/10012128332
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21st century luxury fashion retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella; Vignali, Gianpaolo; Caratù, Myriam; … - In: International journal of business and globalisation : IJBG 16 (2016) 1, pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
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The market route to higher education in UAE : its rationales and implications
Bhayani, Ali - In: International review on public and non-profit marketing 11 (2014) 1, pp. 75-87
Persistent link: https://www.econbiz.de/10010338712
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An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
El-Adly, Mohammed Ismail; Eid, Riyad - In: Journal of retailing and consumer services 31 (2016), pp. 217-227
Persistent link: https://www.econbiz.de/10011528677
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Measuring the perceived value of malls in a non-Western context : the case of the UAE
El-Adly, Mohammed Ismail; Eid, Riyad - In: International journal of retail & distribution management 43 (2015) 9, pp. 849-869
Persistent link: https://www.econbiz.de/10011456588
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Customer incivility and customer problem-solving behaviour in frontline employees : testing a moderated mediation model
Bani-Melhem, Shaker; Abu Khait, Rawan; Faridahwati Mohd … - In: Total quality management & business excellence 33 (2022) 3, pp. 278-296
Persistent link: https://www.econbiz.de/10013166863
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Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin; Al Kuwaiti, Ibrahim A.; Husain, Zafar; … - In: International journal of quality & reliability management 39 (2022) 1, pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
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E-government adoption and user's satisfaction : an empirical investigation
Athmay, ALaa Aldin A. AL; Fantazy, Kamel; Kumar, Vinod - In: EuroMed journal of business 11 (2016) 1, pp. 57-83
Persistent link: https://www.econbiz.de/10011567863
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Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi; Parahoo, Sanjai K. - In: International journal of financial services management … 9 (2018) 2, pp. 103-118
Persistent link: https://www.econbiz.de/10011914143