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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,602
Konsumentenverhalten
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Electronic Commerce
24,005
E-commerce
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Einzelhandel
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Customer satisfaction
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Kundenzufriedenheit
6,358
Service quality
5,164
Marketingmanagement
4,230
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Advertising effects
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Han, Heesup
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26
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21
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17
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15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
13
Klaus, Philipp
13
Prybutok, Victor R.
13
Sreejesh, S.
13
Bilgihan, Anil
12
Hanks, Lydia
12
Gursoy, Dogan
11
Gustafsson, Anders
11
Jang, Soocheong
11
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11
Sharma, Piyush
11
Hyun, Sunghyup Sean
10
Miao, Li
10
Park, Jungkun
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Quach, Sara
10
Sparks, Beverley
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Carlson, Jamie
9
Hollebeek, Linda D.
9
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9
Voorhees, Clay M.
9
Wong, IpKin Anthony
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9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
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Bauer, Hans H.
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Falk, Tomas
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Grewal, Dhruv
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Springer Fachmedien Wiesbaden
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Tadžikskij gosudarstvennyj universitet kommercii <Duschanbe>
1
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Verlag Dr. Kovač
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Journal of retailing and consumer services
254
International journal of hospitality management
221
Journal of business research : JBR
132
The journal of services marketing
116
Journal of hospitality marketing & management
85
The service industries journal
81
International journal of contemporary hospitality management
80
Journal of travel and tourism marketing
72
Services marketing quarterly
71
Journal of service research : JSR
52
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
50
Cogent business & management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
41
Journal of service management
39
Tourism management : research, policies, practice
34
Asia Pacific journal of marketing and logistics
33
International journal of electronic marketing and retailing : IJEMR
32
International journal of quality and service sciences
32
Journal of air transport management
31
The international journal of bank marketing : IJBM
31
Journal of retailing
30
Psychology & marketing
29
International journal of services and operations management
28
Journal of service research
28
Managing service quality : MSQ ; an international journal
27
International journal of services and operations management : IJSOM
26
International journal of services, economics and management
26
The TQM journal : the international review of organizational improvement
26
Total quality management & business excellence
26
Journal of hospitality and tourism insights
25
Journal of internet commerce
25
Journal of the Academy of Marketing Science
25
European journal of marketing : EJM
24
International journal of quality & reliability management
24
International journal of retail & distribution management
24
Journal of strategic marketing
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
International journal of retail and distribution management
22
Journal of service theory and practice
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ECONIS (ZBW)
5,102
EconStor
5
USB Cologne (EcoSocSci)
1
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1
Store brands' purchase intention : examining the role of perceived quality
Calvo-Porral, Cristina
;
Lévy Mangin, Jean-Pierre
- In:
European research on management and business economics
23
(
2017
)
2
,
pp. 90-95
Persistent link: https://www.econbiz.de/10011893387
Saved in:
2
Brand
price differentials in retail distribution : product quality and service quality
Mañez Castillejo, Juan A.
;
Moner Colonques, Rafael
; …
- In:
Applied economics
48
(
2016
)
58/60
,
pp. 5749-5760
Persistent link: https://www.econbiz.de/10011772192
Saved in:
3
Factors influencing purchase intention of private label
brand
Gogoi, Bidyut Jyoti
- In:
International journal of economic research
15
(
2018
)
2
,
pp. 445-456
Persistent link: https://www.econbiz.de/10011992706
Saved in:
4
Apparel e-tailing : website quality indicators and customer satisfaction
Bansal, Neeraj
;
Sharma, Sanjeev Kumar
- In:
International journal of internet marketing and …
20
(
2024
)
3/4
,
pp. 410-427
Persistent link: https://www.econbiz.de/10015065568
Saved in:
5
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
6
Price sensitivity versus perceived quality : moderating effects of retailer positioning on private label consumption
González-Benito, Óscar
;
Martos-Partal, Mercedes
- In:
Journal of business economics and management
15
(
2014
)
5
,
pp. 935-950
Persistent link: https://www.econbiz.de/10010484373
Saved in:
7
Store
brand
proneness : effects of perceived risks, quality and familiarity
Yap, Sheau-fen
;
Leong, Sun-may
;
Wee, Yu-ghee
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 48-58
Persistent link: https://www.econbiz.de/10009507933
Saved in:
8
Antecedents of consumer-based electronic retail
brand
equity : an integrated model
Butt, Muhammad Mohsin
;
Yingchen, Yu
;
Mohd-Any, Amrul Asraf
- In:
Asian Academy of Management journal : AAMJ
23
(
2018
)
2
,
pp. 69-99
Persistent link: https://www.econbiz.de/10012056659
Saved in:
9
A cross validation of consumer-based
brand
equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
10
How store service quality affects attitude toward store brands in emerging countries : effects of
brand
cues and the cultural context
Diallo, Mbaye Fall
;
Seck, Anne Marianne
- In:
Journal of business research : JBR
86
(
2018
),
pp. 311-320
Persistent link: https://www.econbiz.de/10011855345
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