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Foreign or domestic : who provides better customer service?
Poddar, Amit; Ozcan, Timucin; Madupalli, Ramana Kumar - In: The journal of services marketing 29 (2015) 2, pp. 124-136
Persistent link: https://www.econbiz.de/10011343386
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Determining the factors influencing consumer satisfaction and repurchase intention of locally manufactured clothing brands in South Africa
Mangolele, Amukelani; Zulu, Valencia Melissa - In: African journal of business and economic research : AJBER 17 (2022) 1, pp. 35-56
Persistent link: https://www.econbiz.de/10014249041
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The effect of country of origin on the perceived quality of e-services
Zhang, Zhuofan; Jiménez, Fernando R.; Yang, Shuang - In: International journal of electronic marketing and … 13 (2022) 4, pp. 411-424
Persistent link: https://www.econbiz.de/10014309988
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Apparel e-tailing : website quality indicators and customer satisfaction
Bansal, Neeraj; Sharma, Sanjeev Kumar - In: International journal of internet marketing and … 20 (2024) 3/4, pp. 410-427
Persistent link: https://www.econbiz.de/10015065568
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Customers' judgment of the customer service in appliance sales departments in an emerging economy
Gothan, Alida; Erasmus, Alet C. - In: International journal of consumer studies 32 (2008) 6, pp. 639-647
Persistent link: https://www.econbiz.de/10003781892
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Incentives, effectiveness, and welfare impact of information supply about product quality
Xiao, Mo - 2003
Persistent link: https://www.econbiz.de/10003379204
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The Effect of Information on Product Quality : Evidence from Restaurant Hygiene Grade Cards
Jin, Ginger Zhe; Leslie, Phillip - 2002
This study examines the effect of an increase in product quality information to consumers on firms' choices of product quality. In 1998, Los Angeles County introduced hygiene quality grade cards to be displayed in restaurant windows. We show that the grade cards cause (i) restaurant health...
Persistent link: https://www.econbiz.de/10014033503
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Product information failures on websites and their impact on mobile shopping behaviour
Amsl, Sarah; Watson, Iain; Teller, Christoph; Wood, Steve - In: International journal of retail and distribution management 51 (2023) 9/10, pp. 1135-1157
Persistent link: https://www.econbiz.de/10014484074
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Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah; Watson, Iain; Teller, Christoph; Wood, Steve - In: International journal of retail and distribution management 51 (2023) 9/10, pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
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Comparison sites
Moraga-González, José Luis; Wildenbeest, Matthijs R. - 2011
Persistent link: https://www.econbiz.de/10009355587