//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer value management as a...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Kundenwert
2,561
Customer value
2,551
Beziehungsmarketing
1,481
Relationship marketing
1,481
Consumer behaviour
662
Konsumentenverhalten
658
Value creation
582
Betriebliche Wertschöpfung
577
Customer satisfaction
322
Customer integration
312
Kundenintegration
312
Kundenzufriedenheit
309
Service quality
284
Marketingmanagement
233
Marketing management
230
Theorie
230
Theory
230
Lieferantenmanagement
190
Supplier relationship management
190
customer value
173
Deutschland
150
Germany
149
B-to-B-Marketing
144
Business-to-business marketing
144
Brand management
143
Markenführung
143
Kundenmanagement
138
USA
134
United States
134
Brand image
131
Markenimage
130
Service-dominant logic
128
Service-Dominant Logic
125
Value co-creation
113
Social Web
98
Social web
98
Innovation
85
Marketing
83
Einzelhandel
82
more ...
less ...
Online availability
All
Undetermined
142
Free
33
Type of publication
All
Article
251
Book / Working Paper
26
Type of publication (narrower categories)
All
Article in journal
248
Aufsatz in Zeitschrift
248
Graue Literatur
7
Non-commercial literature
7
Arbeitspapier
4
Aufsatz im Buch
4
Book section
4
Hochschulschrift
4
Working Paper
4
Thesis
3
Case study
1
Collection of articles of several authors
1
Collection of articles written by one author
1
Conference paper
1
Fallstudie
1
Konferenzbeitrag
1
Lehrbuch
1
Reprint
1
Sammelwerk
1
Sammlung
1
Textbook
1
more ...
less ...
Language
All
English
272
German
5
Author
All
Geruso, Michael
5
Prinz, Daniel
5
Gallarza, Martina G.
4
Layton, Timothy J.
4
McColl-Kennedy, Janet R.
4
Del Chiappa, Giacomo
3
Guo, Lin
3
Le Nguyen Hau
3
Pham Ngoc Thuy
3
Sesé, F. Javier
3
Sweeney, Jillian C.
3
Tang, Chuanyi
3
Aflaki, Sam
2
Ahn, Jiseon
2
Al Haj Eid, Mohammad Badi’
2
Arteaga-Moreno, Francisco
2
Chang, Hong-Sheng
2
Cheung, Fung Yi Millissa
2
Chon, Kaye
2
Danaher, Tracey S.
2
Dandis, Ala' Omar
2
Dedeoğlu, Bekir Bora
2
Edvardsson, Bo
2
El-Adly, Mohammed Ismail
2
Eriksson, Maria
2
Gil Saura, Irene
2
Guth, Clemens
2
Hallikas, Jukka
2
Hao, Fei
2
Hasan, Abdulla Al-Towfiq
2
Helkkula, Anu
2
Hogan, Suellen J.
2
Hollebeek, Linda D.
2
Immonen, Mika
2
Ingelsson, Pernilla
2
Itani, Omar S.
2
Iyer, Pramod
2
Melero-Polo, Iguácel
2
Mikkonen, Karri
2
Mostafa Rasoolimanesh, S.
2
more ...
less ...
Institution
All
National Bureau of Economic Research
1
Published in...
All
International journal of hospitality management
14
Journal of retailing and consumer services
12
The service industries journal
12
Journal of business research : JBR
8
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service research : JSR
6
The journal of services marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service management
5
The TQM journal : the international review of organizational improvement
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of services and operations management
4
Journal of air transport management
4
Journal of service theory and practice : JSTP
4
Journal of strategic marketing
4
Service business
4
International journal of services, economics and management
3
Management decision : MD
3
Australasian marketing journal
2
Cogent business & management
2
Faculty & research / Insead : working paper series
2
International journal of electronic customer relationship management : IJECRM
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of production economics
2
International journal of productivity and quality management : IJPQM
2
International journal of retail & distribution management
2
Journal of customer behaviour
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of retailing
2
Journal of service research
2
Journal of travel and tourism marketing
2
Marketing theory
2
The international journal of bank marketing : IJBM
2
Tourism management : research, policies, practice
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Acta Universitatis Danubius / Oeconomica
1
more ...
less ...
Source
All
ECONIS (ZBW)
277
Showing
1
-
10
of
277
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effects of quality and price appeals on consumers' internal reference prices and quality perceptions
Shirai, Miyuri
- In:
Modern economy
5
(
2014
)
8
,
pp. 831-840
Persistent link: https://www.econbiz.de/10011285053
Saved in:
2
Service quality perception and satisfaction in a New Zealand festivalscape : buying behavior effects
Bruwer, Johan
- In:
Tourism analysis : an interdisciplinary tourism & …
18
(
2013
)
1
,
pp. 61-77
Persistent link: https://www.econbiz.de/10009751088
Saved in:
3
Web aesthetics effects on user decisions : impact of exposure length on website quality perceptions and buying intentions
Lorenzo-Romero, Carlota
;
Constantinides, Efthymios
; …
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 76-105
Persistent link: https://www.econbiz.de/10010248483
Saved in:
4
The perceived quality of wooden building materials : a systematic literature review and future research agenda
Harju, Charlotta
- In:
International journal of consumer studies
46
(
2022
)
1
,
pp. 29-55
Persistent link: https://www.econbiz.de/10012807976
Saved in:
5
How do authenticity and quality perceptions affect dining experiences and recommendations of food trucks? : the moderating role of perceived risk
Shafieizadeh, Kiyan
;
Alotaibi, Salman
;
Tao, Chen-Wei
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012436029
Saved in:
6
Does language shape the mind? : linguistic fluency and perception of service quality
Kim, Jong Min
;
Park, Sungjun
- In:
The journal of services marketing
37
(
2023
)
1
,
pp. 53-64
Persistent link: https://www.econbiz.de/10013542893
Saved in:
7
Return freight insurance strategies for the online retailer and insurance company
Li, Xiaoxiao
;
Gao, Jie
;
Bian, Yiwen
- In:
International journal of production economics
256
(
2023
),
pp. 1-31
Persistent link: https://www.econbiz.de/10014302291
Saved in:
8
Screw versus cork? : new directions on quality perceptions from the perspective of Austrian wine consumers
König, Bettina
;
Pfeiffer, Christian
;
Wieschhoff, Marcus
; …
- In:
International journal of wine business research
34
(
2022
)
3
,
pp. 410-426
Persistent link: https://www.econbiz.de/10013361911
Saved in:
9
The effect of type of company doing home delivery during a pandemic on consumers' quality perceptions and behavior
Movarrei, Reza
;
Rezaee Vessal, Sara
;
Vessal, Saeedeh Rezaee
- In:
International journal of physical distribution and …
52
(
2022
)
11
,
pp. 1-24
Persistent link: https://www.econbiz.de/10013502629
Saved in:
10
Competing on price and guarantee compensation : heeding cloud consumer's quality perception
Chen, Fuzan
;
Lu, Aijun
;
Wu, Harris
;
Li, Minqiang
;
Feng, …
- In:
Information & management : the internat. journal of …
60
(
2023
)
8
,
pp. 1-20
Persistent link: https://www.econbiz.de/10014466156
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->