Similar Search Results

Becker, Jörg; Beverungen, Daniel; Knackstedt, Ralf; … - In: Information systems and e-business management : ISeB 12 (2014) 3, pp. 337-365

Persistent link: https://www.econbiz.de/10010392570

Calabrese, Armando - In: International journal of production economics 135 (2011) 2, pp. 800-812

Persistent link: https://www.econbiz.de/10009490274

Grönroos, Christian; Ojasalo, Katri - In: International journal of quality and service sciences 7 (2015) 2/3, pp. 296-311

Persistent link: https://www.econbiz.de/10011400704

Klingner, Stephan; Pravemann, Stephanie; Becker, Michael - In: Benchmarking : an international journal ; BIJ 22 (2015) 2, pp. 238-253

Persistent link: https://www.econbiz.de/10011279603

Calabrese, Armando; Spadoni, Alessandro - In: International journal of production research 51 (2013) 22, pp. 6594-6606

Persistent link: https://www.econbiz.de/10010228926

Rew, Dongjun; Siguaw, Judy A.; Sheng, Xiaojing - In: Services marketing quarterly 41 (2020) 4, pp. 344-357

Persistent link: https://www.econbiz.de/10012607279

Ananda, Jayanath; Pawsey, Nicholas - In: Journal of productivity analysis 51 (2019) 1, pp. 55-72

Persistent link: https://www.econbiz.de/10012305593

Sekhon, Harjit; Yalley, Andrews Agya; Roy, Sanjit; … - In: The service industries journal 36 (2016) 5/6, pp. 223-238

Persistent link: https://www.econbiz.de/10011583913

Harris, Eric G.; Fleming, David E. - In: The journal of services marketing 31 (2017) 6, pp. 499-511

Persistent link: https://www.econbiz.de/10011801572

Lee, Jenny Jiyeon; Patterson, Paul G.; Ngo, Liem Viet - In: European journal of marketing : EJM 51 (2017) 11/12, pp. 1836-1855

Persistent link: https://www.econbiz.de/10011773769