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CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers
Greenberg, Paul - 2010 - 4. ed.
Persistent link: https://www.econbiz.de/10004950505
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Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold (ed.) - 1999
Persistent link: https://www.econbiz.de/10000683041
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E-business and e-commerce management : strategy, implementation and practice
Chaffey, Dave - 2002 - 1. publ.
Persistent link: https://www.econbiz.de/10001569062
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Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold (ed.); Sauter, Michael (contributor) - 2001 - 2., völlig überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10001550533
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E-business and e-commerce management : strategy, implementation, and practice
Chaffey, Dave - 2004 - 2. ed
Persistent link: https://www.econbiz.de/10001792148
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Internet & Electronic Business : Herausforderung an das Management
Meier, Andreas (ed.) - 2001
Persistent link: https://www.econbiz.de/10001532553
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E-business and e-commerce management : strategy, implementation and practice
Chaffey, Dave - 2011 - 5. ed.
Persistent link: https://www.econbiz.de/10009235308
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Loyalty marketing for the internet age : how to identify, attract, serve and retain customers in an E-commerce environment
Sindell, Kathleen - 2001
Persistent link: https://www.econbiz.de/10004731949
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Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas - 1998
Persistent link: https://www.econbiz.de/10000674496
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1998-: Thousand Oaks, CA : SAGE Publishing; 1998-2008: …; … - 12.1998 -
Persistent link: https://www.econbiz.de/10000657304