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Perceived quality of web-based financial advice and its impacts

Pistoia, Adriano; Wirtz, Bernd W.; Elsäßer, Marc - In: International journal of electronic business 12 (2015) 4, pp. 319-344

Persistent link: https://www.econbiz.de/10011548165

Managing self-service technology service quality to enhance e-satisfaction

Boon-itt, Sakun - In: International journal of quality and service sciences 7 (2015) 4, pp. 373-391

Persistent link: https://www.econbiz.de/10011448195

The role of reputation on trust and loyalty : a cross-cultural analysis of tablet e-tailing

Olaleye, Sunday Adewale; Salo, Jari; Ukpabi, Dandison C. - In: International journal of e-business research : an … 14 (2018) 2, pp. 61-75

Persistent link: https://www.econbiz.de/10011847500

Impact of reputation and promotion on internet auction outcomes : Finnish evidence

Laitinen, Erkki K.; Laitinen, Teija; Saukkonen, Olli - In: Journal of internet commerce 15 (2016) 2, pp. 163-188

Persistent link: https://www.econbiz.de/10011636460

Relevance of social media management in online reputation building in tourism and hospitality : case of Finland

Kushcheva, Natalia; Eilola, Tiia-Mari - In: Online reputation management in destination and …, (pp. 163-174). 2023

Persistent link: https://www.econbiz.de/10014287193

Pricing strategy in online retailing marketplaces of homogeneous goods : should high reputation seller charge more?

Liu, Yuewen; Wei, Kwok Kee; Chen, Huaping - In: Value creation in e-business management : 15th Americas …, (pp. 155-168). 2009

Persistent link: https://www.econbiz.de/10003866961

Reputation's effect on pricing power : the importance of strategy

Jarmon, Randall - In: Corporate reputation review : an international journal 12 (2009/10) 3, pp. 281-296

Persistent link: https://www.econbiz.de/10003900677

From Mars to Venus : alteration of trust and reputation in online shopping

Oghazi, Pejvak; Karlsson, Stefan; Hellström, Daniel; … - In: Journal of innovation & knowledge : JIK 6 (2021) 4, pp. 197-202

How customers develop purchase intentions in online shopping has been an area of recent interest. In this study, we ask whether males and females leverage trust into and perceived reputation of online retailers differently in reporting purchase intentions. Drawing on the literature on...

Persistent link: https://www.econbiz.de/10012692256

Multi-channel retailing : effect of service quality and image congruity on intention to recommend

Sari, Vinny Muthia; Balqiah, Tengku Ezni - In: Emerging issues in economics of development, business …, (pp. 175-192). 2020

Persistent link: https://www.econbiz.de/10012419465

The dark side of good reputation and loyalty in online retailing : when trust leads to retaliation through price unfairness

Riquelme, Isabel P.; Román, Sergio; Cuestas, Pedro J.; … - In: Journal of interactive marketing : a quarterly … 47 (2019), pp. 35-52

Persistent link: https://www.econbiz.de/10012060911

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