//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Emotion"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Analyzing heterogeneity on the...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Emotion
Customer satisfaction
15,527
Kundenzufriedenheit
13,871
Consumer behaviour
6,928
Konsumentenverhalten
6,570
Service quality
6,539
Dienstleistungsqualität
6,331
Relationship marketing
5,815
Beziehungsmarketing
5,743
Social values
5,343
Soziale Werte
5,340
Retailing
1,952
Retail trade
1,359
Einzelhandel
1,355
customer satisfaction
1,299
Theorie
1,258
Theory
1,243
Satisfaction
1,213
Online-Handel
1,147
Online retailing
1,146
Deutschland
1,112
Germany
1,097
Job satisfaction
1,097
Arbeitszufriedenheit
1,091
Customer service
1,088
Kundenservice
1,013
Value
949
Qualitätsmanagement
943
Holiday behaviour
925
Urlaubsverhalten
925
Quality management
917
Electronic Commerce
915
E-commerce
897
USA
886
Vertrauen
884
Confidence
881
United States
827
Brand management
822
Brand image
806
value
802
more ...
less ...
Online availability
All
Undetermined
483
Free
115
Type of publication
All
Article
810
Book / Working Paper
92
Type of publication (narrower categories)
All
Article in journal
781
Aufsatz in Zeitschrift
781
Aufsatz im Buch
27
Book section
27
Graue Literatur
19
Non-commercial literature
19
Hochschulschrift
18
Arbeitspapier
11
Working Paper
11
Thesis
10
Conference paper
7
Konferenzbeitrag
7
Collection of articles of several authors
4
Sammelwerk
4
Collection of articles written by one author
2
Sammlung
2
Aufsatzsammlung
1
Bibliografie enthalten
1
Bibliography included
1
Case study
1
Fallstudie
1
Systematic review
1
research-article
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
880
German
22
Undetermined
1
Author
All
Han, Heesup
10
Ladhari, Riadh
7
Barnes, Donald C.
6
Prayag, Girish
6
Vázquez Casielles, Rodolfo
6
Bagozzi, Richard P.
5
Chebat, Jean-Charles
5
Hosany, Sameer
5
Medler-Liraz, Hana
5
Vinh Van Thai
5
Hanks, Lydia
4
Huan, Tzung-cheng
4
Hyun, Sunghyup Sean
4
Lee, Choong-Ki
4
Loureiro, Sandra Maria Correia
4
Mattila, Anna S.
4
Miao, Li
4
Prashar, Sanjeev
4
Schoefer, Klaus
4
Surachartkumtonkun, Jiraporn
4
Svensson, Göran
4
Torres, Edwin N.
4
Al-Ansi, Amr
3
Alrawadieh, Zaid
3
Amin, Muslim
3
Baloglu, Seyhmus
3
Bilgihan, Anil
3
Busser, James
3
Cai, Ruiying
3
Calvo-Porral, Cristina
3
Cervera-Taulet, Amparo
3
Chi, Nai-Wen
3
Chua, Bee-Lia
3
Cobanoglu, Cihan
3
Del Chiappa, Giacomo
3
Du, Jiangang
3
Fan, Xiucheng
3
Folse, Judith Anne Garretson
3
Frese, Michael
3
Giardini, Angelo
3
more ...
less ...
Institution
All
Eric Cuvillier <Firma>
1
European Society for Opinion and Marketing Research
1
Gesellschaft für Ökologische Kommunikation mbH
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Technische Universität Dresden
1
Published in...
All
International journal of hospitality management
56
Journal of business research : JBR
32
Journal of retailing and consumer services
27
Journal of travel and tourism marketing
20
Journal of hospitality marketing & management
19
The journal of services marketing
19
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
15
Tourism management : research, policies, practice
14
Tourism management perspectives : TMP
14
International journal of contemporary hospitality management
13
The service industries journal
13
Psychology & marketing
12
Service business
9
European journal of marketing : EJM
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of service theory and practice : JSTP
8
Services marketing quarterly
8
Journal of business ethics : JOBE
7
Journal of service research : JSR
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of Asian finance, economics and business : JAFEB
6
Journal of service management
6
Journal of service research
6
Journal of the Academy of Marketing Science
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of quality and service sciences
5
Journal of air transport management
5
Journal of marketing management : MM
5
Managing service quality : MSQ ; an international journal
5
Nepalese journal of economics : a publication of Uniglobe College
5
The journal of consumer marketing
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Tourism review
5
Cogent business & management
4
European journal of marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of business excellence : IJBEX
4
International journal of consumer studies
4
International journal of services and operations management
4
International review on public and non-profit marketing
4
more ...
less ...
Source
All
ECONIS (ZBW)
900
RePEc
1
Other ZBW resources
1
Showing
1
-
10
of
902
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Living positive experiences in store : how it influences shopping experience value and satisfaction?
Cachero-Martínez, Silvia
;
Vázquez Casielles, Rodolfo
- In:
Journal of business economics and management
18
(
2017
)
3
,
pp. 537-553
Persistent link: https://www.econbiz.de/10011721879
Saved in:
2
How customer experience management reconciles strategy differences between East and West
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
3
,
pp. 273-295
Persistent link: https://www.econbiz.de/10012549083
Saved in:
3
Modeling emotive and cognitive origins of consumer's purchase choices and patronage decisions
Sajad Rezaei
;
Emami, Maryam
;
Naser Valaei
- In:
International journal of e-business research : an …
15
(
2019
)
2
,
pp. 71-92
Persistent link: https://www.econbiz.de/10012007803
Saved in:
4
Values, feelings, job satisfaction and well-being : the Turkish case
Yahyagil, Mehmet Yusuf
- In:
Management decision : MD
53
(
2015
)
10
,
pp. 2268-2286
Persistent link: https://www.econbiz.de/10011407063
Saved in:
5
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
6
The impact of servicescape on hedonic value and behavioral intentions : the importance of previous experience
Dedeoğlu, Bekir Bora
;
Bilgihan, Anil
;
Ye, Haobin
; …
- In:
International journal of hospitality management
72
(
2018
),
pp. 10-20
Persistent link: https://www.econbiz.de/10011872661
Saved in:
7
Effects of perceived value on satisfaction and revisit intention : domestic vs. international tourists
Mostafa Rasoolimanesh, S.
;
Iranmanesh, Mohammad
;
Seyfi, …
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 222-241
Persistent link: https://www.econbiz.de/10014246969
Saved in:
8
Self-gifting guilt : an examination of self-gifting motivations and post-purchase regret
Clarke, Peter David
;
Mortimer, Gary
- In:
The journal of consumer marketing
30
(
2013
)
6
,
pp. 472-483
Persistent link: https://www.econbiz.de/10010227351
Saved in:
9
Impact of store environment on impulse buying behavior
Mohan, Geetha
;
Sivakumaran, Bharadhwaj
;
Sharma, Piyush
- In:
European journal of marketing : EJM
47
(
2013
)
10
,
pp. 1711-1732
Persistent link: https://www.econbiz.de/10010201718
Saved in:
10
Shopping in discount stores : the role of price-related attributions, emotions and value perception
Zielke, Stephan
- In:
Journal of retailing and consumer services
21
(
2014
)
3
,
pp. 327-338
Persistent link: https://www.econbiz.de/10010348753
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->