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Finland
Relationship marketing
26,267
Beziehungsmarketing
25,593
Social Web
20,634
Social web
20,603
Digitalisierung
16,546
Consumer behaviour
15,579
Customer satisfaction
15,488
Konsumentenverhalten
15,384
Digitization
14,189
Kundenzufriedenheit
13,904
Service quality
7,964
Dienstleistungsqualität
7,770
Online-Marketing
6,919
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6,797
Electronic Commerce
5,488
E-commerce
5,236
Deutschland
4,760
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4,486
Brand management
4,031
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4,024
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3,346
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3,335
Innovation
3,288
Theorie
3,011
Theory
2,999
Viral marketing
2,938
Virales Marketing
2,938
Brand image
2,817
Markenimage
2,811
Marketingmanagement
2,783
Marketing management
2,752
Soziales Netzwerk
2,594
Lieferantenmanagement
2,579
Supplier relationship management
2,576
Informationstechnik
2,481
Social network
2,438
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2,396
Internet
2,278
USA
2,223
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2,191
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Falkenreck, Christine
4
Karjaluoto, Heikki
4
Billström, Anders
3
Ellonen, Hanna-Kaisa
3
Immonen, Mika
3
Kuivalainen, Olli
3
Mysen, Tore
3
Pajarinen, Mika
3
Rindell, Anne
3
Salo, Jari
3
Shaikh, Aijaz A.
3
Svensson, Göran
3
Ali-Yrkkö, Jyrki
2
Dølvik, Jon Erik
2
Heinonen, Kristina
2
Hokkanen, Marja
2
Holmlund, Maria
2
Hyvönen, Noora
2
Ihlen, Øyvind
2
Juga, Jari
2
Juntunen, Jouni
2
Järvi, Henna
2
Koivusalo, Elina
2
Koski, Heli
2
Kässi, Otto
2
Laaksonen, Jarno
2
Laitinen, Juha
2
Laukkanen, Tommi
2
Mainela, Tuija
2
Nyström, Enni
2
Olaleye, Sunday Adewale
2
Rautiainen, Antti
2
Reijonen, Helen
2
Romenti, Stefania
2
Ruler, Betteke van
2
Sainio, Liisa-Maija
2
Schlich, Axel
2
Seifert, Andreas
2
Smit, Iekje
2
Tarkiainen, Anssi
2
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Nordregio <Körperschaft>
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Managing service quality : MSQ ; an international journal
3
Advances in public relations and communication management
2
Contributions to Management Science
2
International journal of business excellence
2
International journal of business innovation and research
2
International journal of consumer studies
2
International journal of internet marketing and advertising : IJIMA
2
International journal of public sector management : IJPSM
2
International journal of quality and service sciences
2
Marketing intelligence & planning
2
Schriften zu Marketing und Management
2
TemaNord
2
The journal of business & industrial marketing
2
Tourism management : research, policies, practice
2
Acta Universitatis Oeconomicae Helsingiensis / A
1
Advances in applied business research : the L.A.B.S. initiative
1
Baltic journal of management
1
Bank of Finland research discussion papers
1
Cases on managing e-services
1
Consulting report
1
Deep knowledge of B2B relationships within and across borders
1
E-commerce trends for organizational advancement : new applications and methods
1
ETLA report
1
ETLA working papers
1
Ekonomiska Samfundets tidskrift
1
Electronic Services
1
Emergent strategies for e-business processes, services, and implications : advancing corporate frameworks
1
European journal of innovation management : EJIM
1
Health economics and healthcare reform : breakthroughs in research and practice
1
International Journal of Housing Markets and Analysis
1
International journal of accounting and information management
1
International journal of accounting, auditing and performance evaluation : IJAAPE
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of electronic finance : IJEF
1
International journal of entrepreneurial behaviour & research
1
International journal of entrepreneurship and innovation management : IJEIM
1
International journal of innovation management
1
International journal of learning and change : IJLC
1
International journal of physical distribution & logistics management : IJPD & LM
1
International journal of procurement management
1
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ECONIS (ZBW)
102
Other ZBW resources
2
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1
Plastic loyalty : investigating loyalty card programs for a Finnish hotel chain
Pesonen, Juho
;
Komppula, Raija
;
Murphy, Jamie
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 115-122
Persistent link: https://www.econbiz.de/10012004907
Saved in:
2
Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne
;
Svensson, Göran
;
Mysen, Tore
; …
- In:
International journal of business excellence
7
(
2014
)
1
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
Saved in:
3
Antecedents of online banking satisfaction and loyalty : empirical evidence from Finland
Karjaluoto, Heikki
;
Järvenpää, Lasse
;
Kauppi, Ville
- In:
International journal of electronic finance : IJEF
3
(
2009
)
3
,
pp. 253-269
Persistent link: https://www.econbiz.de/10003889529
Saved in:
4
Citizens' perceived value of locally-provided services : empirical study of a rural population in Southeast Finland
Immonen, Mika
;
Sintonen, Sanna
- In:
International journal of public sector management : IJPSM
29
(
2016
)
2
,
pp. 183-200
Persistent link: https://www.econbiz.de/10011546255
Saved in:
5
Students as customers : service process development for improved student's customer experience at BusinessLab of Laurea University of Applied Sciences, Finland
Mononen, Asko
;
Kortelainen, Mika
;
Hellgrén, Anni
- In:
Advances in applied business research : the L.A.B.S. …
,
(pp. 219-236)
.
2016
Persistent link: https://www.econbiz.de/10011489170
Saved in:
6
A validation of inputs and outputs of satisfaction in business-to-business relationships through a Nordic comparison
Rindell, Anne
;
Mysen, Tore
;
Svensson, Göran
; …
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 424-443
Persistent link: https://www.econbiz.de/10010207623
Saved in:
7
Mobile customers' experience and loyalty : a study of tablet gender divergence in Finland
Olaleye, Sunday Adewale
;
Sanusi, Ismaila Temitayo
; …
- In:
International journal of internet marketing and …
14
(
2020
)
3
,
pp. 275-298
Persistent link: https://www.econbiz.de/10012284810
Saved in:
8
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
9
The effect of website usage and virtual community participation on brand relationships
Ellonen, Hanna-Kaisa
;
Tarkiainen, Anssi
;
Kuivalainen, Olli
- In:
International journal of internet marketing and …
6
(
2010
)
1
,
pp. 85-105
Persistent link: https://www.econbiz.de/10003938238
Saved in:
10
Conceptualising consumers' dynamic relationship engagement : the development of online community relationships
Heinonen, Kristina
- In:
Journal of customer behaviour
10
(
2011
)
1
,
pp. 49-72
Persistent link: https://www.econbiz.de/10009231294
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