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research was conducted to investigate whether CSR Authenticity affects Corporate Image, Corporate Credibility and Customer … Credibility and Customer Loyalty was also supported; however, the relationship between CSR Authenticity and Customer Loyalty was … not supported. Result further showed a mediating effect of Corporate Image and Corporate Credibility on the relationship …
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Unternehmen werden zunehmend den Erwartungen der Gesellschaft gerecht und engagieren sich proaktiv für soziale Belange (Corporate Social Responsibility: CSR). Über die Determinanten der Wahrnehmung sowie der Wirkungsprozesse und Konsequenzen eines solchen Engagements auf Seiten der Konsumenten...
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