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~subject:"Health care system"
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Health care system
Service quality
21,762
Dienstleistungsqualität
21,011
South Africa
18,222
Südafrika
17,251
Dienstleistungssektor
12,463
Service industry
11,457
Dienstleistung
7,093
Customer satisfaction
6,673
Kundenzufriedenheit
6,471
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5,021
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4,956
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4,637
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4,536
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3,451
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3,008
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2,853
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2,832
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2,764
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2,747
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2,706
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2,600
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2,578
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2,572
Innovation
2,212
Krankenhaus
1,950
Hospital
1,909
India
1,845
Industrie
1,835
Indien
1,729
Health care
1,715
Gesundheitsversorgung
1,690
Manufacturing industries
1,679
Southern Africa
1,554
Südliches Afrika
1,526
Gesundheitswesen
1,486
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1,385
services
1,372
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Propper, Carol
23
Gaynor, Martin
20
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14
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12
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11
Cutler, David M.
10
Gravelle, Hugh
10
Frank, Richard G.
9
Laudicella, Mauro
8
Sutton, Matt
8
Hopp, Wallace J.
7
Kolstad, Jonathan
6
Landrum, Mary Beth
6
McColl-Kennedy, Janet R.
6
Palumbo, Rocco
6
Rebitzer, James B.
6
Saghafian, Soroush
6
Seiler, Stephan
6
Antony, Jiju
5
Callen, Michael
5
Chandrasekaran, Aravind
5
Cudney, Elizabeth A.
5
Fichera, Eleonora
5
Fredendall, Lawrence D.
5
Islam, Shahidul
5
Le Nguyen Hau
5
Lee, Donhee
5
Mullen, Kathleen J.
5
Osei-Frimpong, Kofi
5
Rosenthal, Meredith B.
5
Shapira, Gil
5
Taylor, Lowell J.
5
Tucker, Anita L.
5
Votruba, Mark
5
Barros, Pedro Pita
4
Basu, Anirban
4
Berry, Leonard L.
4
Chakraborty, Subhajit
4
Chalkley, Martin
4
D'Souza, Sunil
4
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IGI Global
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World Bank
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2
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Stiftung Marktwirtschaft / Kronberger Kreis
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Weltbank
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Boston Consulting Group
1
CRC Press.
1
Centre for Economic Policy Research
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Centre for the Study of Health Policy <Johannesburg>
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Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutschland
1
Deutschland / Statistisches Bundesamt
1
Economic Development Institute(Washington, D.C.)
1
Edward Elgar Publishing
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Europäische Kommission / Gemeinsame Forschungsstelle
1
FAU University Press ein Imprint der Universität Erlangen-Nürnberg / Universitätsbibliothek
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Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
1
Friedrich-Ebert-Stiftung / Abteilung Wirtschafts- und Sozialpolitik
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Gesundheitsstadt Berlin e.V.
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Great Britain / Ministry of Health
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Health Quality & Safety Commission New Zealand
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Indian Council for Research on International Economic Relations
1
Institut für Qualität und Wirtschaftlichkeit im Gesundheitswesen
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Institute of Economic Affairs <London>
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International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
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International Healthcare Industry Research
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Japan / Tōkeikyoku
1
National Industrial Conference Board
1
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1
Round Table Discussion on Migration <2011, Pasig>
1
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
1
Schweiz / Staatssekretariat für Wirtschaft
1
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Journal of health organization and management
29
Health care management review : HCM review
26
The TQM journal : the international review of organizational improvement
22
NBER Working Paper
18
NBER working paper series
17
Journal of health economics
16
Working paper / National Bureau of Economic Research, Inc.
16
Quality management journal : QMJ
15
Journal of service management
14
SpringerLink / Bücher
14
Journal of business research : JBR
13
Health marketing quarterly
12
International journal of productivity and quality management : IJPQM
12
Technological forecasting & social change : an international journal
12
The service industries journal
12
Total quality management & business excellence
11
CHE research paper
10
International journal of hospitality management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
World Bank E-Library Archive
10
European journal of operational research : EJOR
9
Health economics
9
International journal of quality and service sciences
9
International journal of services and operations management
9
Manufacturing & service operations management : M & SOM
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Discussion paper / Centre for Economic Policy Research
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production research
8
International journal of quality & reliability management
8
Production and operations management : the flagship research journal of the Production and Operations Management Society
8
Public management review
8
The Milbank quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Journal of the Operational Research Society
7
OECD Health Statistics
7
Service business
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
The European journal of health economics : HEPAC ; health economics in prevention and care
7
The journal of services marketing
7
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ECONIS (ZBW)
1,446
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1
Variability in health care
services
: the role of service employee flexibility
Vredenburg, Jessica
;
Bell, Simon J.
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 168-178
Persistent link: https://www.econbiz.de/10010427975
Saved in:
2
Motivating customers to adhere to expert advice in professional
services
: a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
Saved in:
3
What causes imbalance in complex service networks? : evidence from a public health service
Verleye, Katrien
;
Jaakkola, Elina
;
Hodgkinson, Ian R.
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 34-56
Persistent link: https://www.econbiz.de/10011654986
Saved in:
4
Seamless service? On the role and impact of service orchestrators in human-centered service systems
Breidbach, Christoph F.
;
Antons, David
;
Salge, Torsten …
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 458-476
Persistent link: https://www.econbiz.de/10011606993
Saved in:
5
Employee involvement in ideation and healthcare service innovation quality
Mu, Yu
;
Bossink, Bart
;
Vinig, Tsvi
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 67-86
Persistent link: https://www.econbiz.de/10011848028
Saved in:
6
Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney
;
Alkire, Linda
;
Rayburn, Steven W.
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
Saved in:
7
Service innovation quality in healthcare : service innovativeness and organisational renewal as driving forces
Mu, Yu
;
Bossink, Bart
;
Vinig, Tsvi G.
- In:
Total quality management & business excellence
30
(
2019
)
11
,
pp. 1219-1234
Persistent link: https://www.econbiz.de/10012199834
Saved in:
8
Managing the quality-speed tradeoff in blockchain-supported healthcare diagnostic
services
Sun, Mingyao
;
Chai, Qiangfei
;
Ng, C. T.
- In:
Omega : the international journal of management science
120
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014445961
Saved in:
9
Consumers' decision-making self-efficacy for service purchases : construct conceptualization and scale
Hale, Dena
;
Thakur, Ramendra
;
Riggs, John
;
Altobello, …
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 637-657
Persistent link: https://www.econbiz.de/10013407580
Saved in:
10
Institutionalizing value-based healthcare in a service system : a policy and document analysis over three decades
Kokshagina, Olga
;
Keränen, Joona
- In:
The journal of business & industrial marketing
37
(
2022
)
8
,
pp. 1607-1622
Persistent link: https://www.econbiz.de/10013401801
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