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~subject:"Hotellerie"
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Hotellerie
Consumer behaviour
123
Konsumentenverhalten
116
Customer satisfaction
45
Beziehungsmarketing
44
Relationship marketing
44
Service quality
42
Dienstleistungsqualität
41
Kundenzufriedenheit
40
Restaurant industry
31
Gastronomie
30
Corporate social responsibility
25
Hotel industry
25
Beschwerdemanagement
24
Complaint management
24
USA
23
United States
23
Corporate Social Responsibility
21
Emotion
18
Hospitality industry
16
Brand management
15
Gastgewerbe
15
Markenführung
15
Preismanagement
14
Pricing strategy
14
Experiment
13
Brand image
12
Internet marketing
12
Online-Marketing
12
Markenimage
11
Customer service
10
Gender
10
Kundenservice
10
Luxury goods
10
Luxusgüter
10
Advertising effects
9
CSR
9
Viral marketing
9
Virales Marketing
9
Werbewirkung
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1
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English
25
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Mattila, Anna S.
21
Gao, Yixing
5
Kang, Juhee
4
O'Neill, John
3
Choi, Sunmee
2
Lee, Seoki
2
Manthiou, Aikaterini
2
Ahn, Jin Sun
1
Assaf, A. Georges
1
Chen, Feier
1
Chen, Qimei
1
Choi, Choongbeom
1
Choi, Sungwoo
1
Denizci Guillet, Basak
1
Fu, Xiao Xiao
1
Hanson, Bjorn
1
He, Yi
1
Hu, Miao
1
Hyun, Sunghyup Sean
1
Jolly, Phillip M.
1
Josiassen, Alexander
1
Kang, Seongho
1
Kim, Min Chung
1
Kim, Sungsoo
1
Kim, Yonghee
1
Lin, Ingrid
1
Lin, Ingrid Y.
1
Noone, Breffni M.
1
Norzuwana Sumarjan
1
Park, Heungsoo
1
Peng, Jianping
1
Peng, Zixi
1
Quadri-Felitti, Donna
1
Ronzoni, Giulio
1
Tang, Liang
1
Torres, Edwin
1
Xiao, Qu
1
Yang, Wan
1
Yeon, Jihwan
1
Zhao, Xinyuan
1
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International journal of hospitality management
8
International journal of contemporary hospitality management
3
Cornell hospitality quarterly : CQ
2
Journal of hospitality and tourism insights
2
Tourism economics : the business and finance of tourism and recreation
2
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of hospitality marketing & management
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing theory and practice
1
Journal of travel and tourism marketing
1
The Cornell School of hotel administration handbook of applied hospitality strategy
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
25
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1
Effective marketing outcomes of hotel Facebook pages : the role of active participation and satisfaction
Kang, Juhee
- In:
Journal of hospitality and tourism insights
1
(
2018
)
2
,
pp. 106-120
Persistent link: https://www.econbiz.de/10011922078
Saved in:
2
An investigation of brand experience on brand attachment, knowledge, and trust in the lodging industry
Kang, Juhee
;
Manthiou, Aikaterini
;
Norzuwana Sumarjan
; …
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011669639
Saved in:
3
The impact of brand authenticity on building brand love : an investigation of impression in memory and lifestyle-congruence
Manthiou, Aikaterini
;
Kang, Juhee
;
Hyun, Sunghyup Sean
; …
- In:
International journal of hospitality management
75
(
2018
),
pp. 38-47
Persistent link: https://www.econbiz.de/10011944936
Saved in:
4
Dual branding : a case study of Wyndham
Ronzoni, Giulio
;
Torres, Edwin
;
Kang, Juhee
- In:
Journal of hospitality and tourism insights
1
(
2018
)
3
,
pp. 240-257
Persistent link: https://www.econbiz.de/10011924272
Saved in:
5
The relationship of sales and marketing expenses to hotel performance in the United States
O'Neill, John
;
Hanson, Bjorn
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
49
(
2008
)
4
,
pp. 355-363
Persistent link: https://www.econbiz.de/10003774190
Saved in:
6
Perceived fairness of price differences across channels : the moderating role of price frame and norm perceptions
Choi, Sunmee
;
Mattila, Anna S.
- In:
Journal of marketing theory and practice
17
(
2009
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10003793483
Saved in:
7
The effect of cross-channel price dis/parity on ethicality evaluations and purchase intent : the moderating role of price frame
Choi, Sunmee
;
Mattila, Anna S.
;
Park, Heungsoo
;
Kang, …
- In:
Journal of marketing channels : ... distribution …
16
(
2009
)
2
,
pp. 131-147
Persistent link: https://www.econbiz.de/10003851947
Saved in:
8
Strategic hotel development and positioning : the effects of revenue drivers on profitability
O'Neill, John
;
Mattila, Anna S.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 929-937)
.
2010
Persistent link: https://www.econbiz.de/10008667100
Saved in:
9
The role of hotel owners : the influence of corporate strategies on hotel performance
Xiao, Qu
;
O'Neill, John
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
24
(
2012
)
1
,
pp. 122-139
Persistent link: https://www.econbiz.de/10009510218
Saved in:
10
Improving service management in budget hotels
Peng, Jianping
;
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 139-148
Persistent link: https://www.econbiz.de/10011379970
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