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~subject:"Indien"
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СЕРВИСНАЯ ПАРАДИГМА ВЗАИМОДЕЙС...
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Subject
All
Indien
Customer satisfaction
13,747
Kundenzufriedenheit
13,541
Service quality
6,272
Dienstleistungsqualität
6,241
Consumer behaviour
5,507
Konsumentenverhalten
5,504
Beziehungsmarketing
5,483
Relationship marketing
5,478
Bankgeschäft
4,991
Banking services
4,714
Bank
2,143
customer satisfaction
1,254
Deutschland
1,081
Satisfaction
1,062
Germany
1,022
Arbeitszufriedenheit
1,004
Customer service
1,000
Job satisfaction
995
Kundenservice
994
Online retailing
982
Online-Handel
982
Qualitätsmanagement
944
Quality management
896
India
860
Holiday behaviour
842
Urlaubsverhalten
842
USA
813
Electronic Commerce
810
United States
797
E-commerce
791
Emotion
783
Beschwerdemanagement
769
Complaint management
769
Finanzdienstleistung
746
Electronic Banking
726
Vertrauen
723
Electronic banking
722
Confidence
721
Financial services
720
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Online availability
All
Undetermined
245
Free
162
Type of publication
All
Article
591
Book / Working Paper
248
Journal
3
Type of publication (narrower categories)
All
Article in journal
546
Aufsatz in Zeitschrift
546
Aufsatz im Buch
46
Book section
46
Collection of articles of several authors
27
Sammelwerk
27
Graue Literatur
17
Non-commercial literature
17
Arbeitspapier
13
Working Paper
13
Case study
9
Fallstudie
9
Aufsatzsammlung
6
Konferenzschrift
3
Market information
3
Marktinformation
3
Conference paper
2
Hochschulschrift
2
Konferenzbeitrag
2
Mehrbändiges Werk
2
Multi-volume publication
2
Conference proceedings
1
Dictionary (multilingual)
1
Elektronischer Datenträger
1
Festschrift
1
Glossar enthalten
1
Glossary included
1
Thesis
1
Wörterbuch
1
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Language
All
English
841
Hindi
2
German
1
Author
All
Parayitam, Satyanarayana
9
Ahmad, Rais
8
Uppal, Rajinder Kumar
8
Satapathy, Suchismita
7
Datta, Saroj Kumar
6
Gera, Rajat
6
Chahal, Hardeep
5
Jaiswal, Deepak
5
Kant, Rishi
5
Kumar, Parveen
5
Kundu, Sukanya
5
Ali, Sadia Samar
4
Bhatt, Kedar
4
Choudhury, Koushiki
4
Jham, Vimi
4
Khare, Arpita
4
Kumar, Pankaj
4
Kumbhar, Vijay M.
4
Mahapatra, Siba Sankar
4
Meel, Dr. Pankaj
4
Mishra, Pravudatta
4
Punyatoya, Plavini
4
Singh, Jaspal
4
Tandon, Urvashi
4
Adil, Mohd
3
Baber, Hasnan
3
Deb, Joyeeta
3
Devakumar, G.
3
Haksar, Vikram
3
Kaura, Vinita
3
Khan, Mohammed Naved
3
Khurana, Dr Sunayna
3
Khurana, Sunayna
3
Lenka, Usha
3
Maity, Sudarshan
3
Mittal, Amit
3
Mohapatra, Pratap K.
3
Patel, S. K.
3
Patnam, Manasa
3
Pattanayak, Durgesh
3
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Institution
All
Reserve Bank of India
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
University of Madras / Department of Commerce
2
Academic Foundation (New Delhi, India)
1
Academic Foundation <Delhi>
1
Bengal Economic Association
1
Birla Institute of Scientific Research / Economic Research Division
1
Independent Evaluation Group
1
Institute of Chartered Financial Analysts of India
1
University of Calucutta
1
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Published in...
All
International journal of services and operations management
17
International journal of Indian culture and business management
13
International journal of business information systems : IJBIS
13
The international journal of bank marketing : IJBM
13
Global business review
11
Praj̄nȧn : journal of social and management sciences
11
International journal of business excellence
10
Finance India : the quarterly journal of Indian Institute of Finance
9
International journal of business excellence : IJBEX
8
Economic developments in India : quarterly update : analysis, reports, policy documents
7
International journal of financial services management : IJFSM
7
International journal of productivity and quality management : IJPQM
7
Manthan : journal of commerce and management
7
Paradigm : the journal of Institute of Management Technology
7
The TQM journal : the international review of organizational improvement
7
GITAM journal of management : a quarterly publication of GITAM Institute of Management
6
International journal of applied business and economic research
6
International journal of business and globalisation : IJBG
6
Vision : the journal of business perspective
6
Benchmarking : an international journal ; BIJ
5
International journal of Indian culture and business management : IJICBM
5
International journal of electronic marketing and retailing : IJEMR
5
International journal of management practice : IJMP
5
International journal of services and operations management : IJSOM
5
Journal of global marketing
5
Journal of retailing and consumer services
5
Services marketing quarterly
5
South Asian journal of management : SAJM
5
The IUP journal of bank management : IJBM
5
The IUP journal of marketing management : IJMM
5
Asia Pacific journal of marketing and logistics
4
Indian banking : the new vision
4
International journal of business and emerging markets : IJBEM
4
International journal of business innovation and research : IJBIR
4
International journal of electronic customer relationship management : IJECRM
4
International journal of leisure and tourism marketing : IJLTM
4
Journal of financial services marketing
4
Journal of internet commerce
4
Management research review
4
Mudra : journal of finance and accounting
4
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Source
All
ECONIS (ZBW)
842
Showing
1
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10
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842
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1
Customer satisfaction towards ATM services : a case study of State Bank of India in Nadia District, West Bengal
Roy, Swapan Kumar
;
Roy, Suhas
- In:
Mudra : journal of finance and accounting
2
(
2015
)
1
,
pp. 100-114
Persistent link: https://www.econbiz.de/10011506894
Saved in:
2
From traditional banking to technology-enabled banking services in India : a study of bank customers' perceptive
Ali, Liaqat
;
Kaur, Simran Jit
- In:
Journal for global business advancement : JGBA
15
(
2022
)
4
,
pp. 447-468
Persistent link: https://www.econbiz.de/10014309015
Saved in:
3
Impact of total quality management on customer satisfaction in Indian banking sector
Pattanayak, Durgesh
;
Punyatoya, Plavini
- In:
International journal of productivity and quality …
16
(
2015
)
2
,
pp. 127-147
Persistent link: https://www.econbiz.de/10011525869
Saved in:
4
A structural compendium on service quality and customer satisfaction : a survey of banks in India
Potluri, Rajasekhara Mouly
;
Angati, Srinivas Rao
; …
- In:
Journal of transnational management : the official …
21
(
2016
)
1
,
pp. 12-28
Persistent link: https://www.econbiz.de/10011455820
Saved in:
5
E-banking service quality and customer satisfaction : an exploratory study on India
Sardana, Shivani
;
Bajpai, V. N.
- In:
International journal of services and operations …
35
(
2020
)
2
,
pp. 223-247
Persistent link: https://www.econbiz.de/10012178796
Saved in:
6
Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K.
;
Ramanathan, Hareesh N.
;
Rana, Sudhir
; …
- In:
Vision : the journal of business perspective
23
(
2019
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012161362
Saved in:
7
A study on customer's perception of online banking and e-service quality among Chennai customers
Kumar, G.
;
Shenbagaraman, V. M.
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 72-94
Persistent link: https://www.econbiz.de/10011710582
Saved in:
8
Modelling effect of perceived service quality dimensions on customer satisfaction in Indian bank settings
Adil, Mohd
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 358-373
Persistent link: https://www.econbiz.de/10010127941
Saved in:
9
An empirical study of customer satisfaction towards bank payment card service quality in Ho Chi Minh banking branches
Nhu Ty Nguyen
;
Tran Thanh Tuyen
;
Wang, Chia Nan
- In:
International journal of economics and finance
6
(
2014
)
5
,
pp. 170-181
Persistent link: https://www.econbiz.de/10010363486
Saved in:
10
Retail banking : impact of technology-based service quality dimensions on customer satisfaction
Gupta, Neha
- In:
Analele Universităţii Dunărea de Jos Galaţi / 1
25
(
2019
)
2
,
pp. 20-26
Persistent link: https://www.econbiz.de/10012285662
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