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Preiszufriedenheit bei Innovationen : nachfrageorientierte Analyse am Beispiel der Tourismus- und Airlinebranche
Pohl, Alexander - 2004 - 1. Aufl.
Preisfindung bei Innovationen als Analysegegenstand im Marketing Preistheorie als theoretischer Bezugsrahmen und Entwicklung einer beziehungsorientierten Preistheorie als Analyserahmen Preiszufriedenheit und Innovationstypologie Modell zur Bildung und Wirkung von Preiszufriedenheit bei...
Persistent link: https://www.econbiz.de/10002403728
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The effect of service innovation on service loyalty in post offices
Shaian Kiumarsi; Salmi Mohd Isa; Jayaraman, Krishnaswamy; … - In: International journal of business innovation and … 21 (2020) 1, pp. 108-127
Persistent link: https://www.econbiz.de/10012149128
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Serviceology for services : 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017 : proceedings
Hara, Yoshinori (ed.); Karagiannis, Dimitris (ed.) - ICServ <5., 2017, Wien> - 2017
Persistent link: https://www.econbiz.de/10011664142
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Competing in a service economy : how to create a competitive advantage through service development and innovation
Gustafsson, Anders; Johnson, Michael D. - 2003 - 1. ed.
Persistent link: https://www.econbiz.de/10004727850
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Conducting service research that matters
Gustafsson, Anders; Aksoy, Lerzan; Brady, Michael K.; … - In: The journal of services marketing 29 (2015) 6/7, pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
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Exploring the impacts of service innovation on customer satisfaction in the Telecom industry : a perspective from interactive and supportive service innovations
Ta, Dao Thi; Yang, Chia-Han - In: International journal of innovation management 22 (2018) 7, pp. 1850053-1-30
Persistent link: https://www.econbiz.de/10011936228
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Service encounters as bases for innovation
Sundbo, Jon; Sundbo, Donna; Henten, Anders - In: The service industries journal 35 (2015) 5/6, pp. 255-274
Persistent link: https://www.econbiz.de/10011299600
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Determinants of the customer's perception of innovativeness : an investigation in educational services
Nguyen, Nha; Marcoux, Gilles; Guihur, Izold - In: International journal of innovation management 19 (2015) 4, pp. 1-22
Persistent link: https://www.econbiz.de/10011386184
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Service encounter and repurchase intention in fitness centers : perceived value as a mediator and service innovativeness as a moderator
Wang, Fong Jia; Chiu, Weisheng - In: International journal of sports marketing & sponsorship 24 (2023) 1, pp. 145-167
Persistent link: https://www.econbiz.de/10014232455
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A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P; Rahul R - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389