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Brand loyalty is vital for any business, be it large enterprises or Small and medium enterprises (SME), to sustain in … personality on loyalty dimensions from SME brand perspective. Studies had claimed that factors tested on big brand may yield … different result for SME brand. Therefore, this study will investigate the direct influence of brand experience and brand …
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brand experience, trust dimensions (i.e. intentions and reliability), and customer loyalty on sustainable SME brands in …. Meaningful insights from the result are provided for SME owner-managers at the discussion section …
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Brands can be one of a company's most valuable intangible assets and a lever to generate value. As a source of added value, a brand should be strategically built and managed. To fully take advantage of the benefits that the brand provides, it is necessary to propose a brand management strategy....
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