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~subject:"Kognition"
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Kognition
Service quality
21,628
Dienstleistungsqualität
20,877
Customer satisfaction
15,448
Kundenzufriedenheit
13,864
Cognition
11,633
Consumer behaviour
9,108
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Electronic Commerce
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Online-Handel
1,788
Online retailing
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E-commerce
1,749
Experiment
1,716
Health care
1,652
Gesundheitsversorgung
1,620
Customer service
1,501
Kundenservice
1,398
Bildungsniveau
1,384
Educational achievement
1,331
Product quality
1,323
Produktqualität
1,304
Gesundheitswesen
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Job satisfaction
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Heckman, James J.
88
Cobb-Clark, Deborah A.
44
Borghans, Lex
43
Meghir, Costas
39
Behrman, Jere R.
37
Salvanes, Kjell G.
37
Woessmann, Ludger
36
Black, Sandra E.
34
Chen, Xi
34
Devereux, Paul J.
34
Hanushek, Eric Alan
33
Nooteboom, Bart
27
Schurer, Stefanie
27
Attanasio, Orazio P.
26
Coneus, Katja
25
Del Boca, Daniela
25
Glöckner, Andreas
25
Gill, David
24
Herrmann-Pillath, Carsten
24
Lent, Robert W.
23
Vollmer, Sebastian
23
Sahn, David E.
22
Anger, Silke
21
Weel, Bas ter
21
Falk, Armin
20
Fitzsimons, Emla
20
Rubio-Codina, Marta
20
Shepherd, Dean A.
20
Dohmen, Thomas
19
Enke, Benjamin
19
Fehr, Ernst
19
Hodgkinson, Gerard P.
19
Johannesson, Magnus
19
Kumar, Santosh
19
Bhalotra, Sonia R.
18
Booth, Alison L.
18
Cattan, Sarah
18
Felfe, Christina
18
Fletcher, Jason
18
Dickinson, David L.
17
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IGI Global
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SOEP-IS Group
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Springer Fachmedien Wiesbaden
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Forschungsinstitut zur Zukunft der Arbeit
5
World Bank
4
Edward Elgar Publishing
3
OECD
3
Symposium on Human Capital and Health Behavior <2016, Göteborg>
3
Universität Mannheim
3
Books on Demand GmbH <Norderstedt>
2
Center for Economic Research <Tilburg>
2
DIW Berlin / SOEP
2
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
2
Fondazione Rosselli
2
Friedrich-Schiller-Universität Jena
2
Harvard Graduate School of Business Administration
2
Institut für Arbeitsmarkt- und Berufsforschung (IAB)
2
Karlsruher Institut für Technologie
2
Max-Planck-Institut für Ökonomik <Jena> / Abteilung Strategische Interaktion
2
Melbourne Institute of Applied Economic and Social Research
2
OECD / International Transport Forum
2
Peter Lang GmbH
2
School of Economics and Finance <Brisbane>
2
Sonderforschungsbereich Quantifikation und Simulation Ökonomischer Prozesse
2
Sonderforschungsbereich Statistical Modelling of Nonlinear Dynamic Processes
2
Walter de Gruyter GmbH & Co. KG
2
ifo Leibniz-Institut für Wirtschaftsforschung an der Universität München e.V.
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Advertising and Consumer Psychology Conference <23, 2004, Montréal>
1
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1
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Christian-Albrechts-Universität zu Kiel
1
Droemer Verlag
1
ESCP-EAP European School of Management
1
Eberhard Karls Universität Tübingen
1
Econ Verlag
1
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Discussion paper series / IZA
342
IZA Discussion Paper
188
Journal of business research : JBR
166
NBER working paper series
147
Working paper / National Bureau of Economic Research, Inc.
134
NBER Working Paper
120
Journal of behavioral decision making
92
Journal of economic behavior & organization : JEBO
87
IZA Discussion Papers
79
CESifo working papers
72
Journal of vocational behavior
67
Sonderforschungsbereich 504, Rationalitätskonzepte, Entscheidungsverhalten und Ökonomische Modellierung
57
Economics of education review
51
Journal of business ethics : JOBE
51
Journal of economic psychology : research in economic psychology and behavioral economics
50
Journal of consumer research : JCR ; an interdisciplinary bimonthly
49
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
49
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
47
Working paper
46
Labour economics : official journal of the European Association of Labour Economists
45
Journal of behavioral and experimental economics
43
Journal of retailing and consumer services
42
SpringerLink / Bücher
42
Journal of career development
40
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
39
Strategic management journal
38
Journal of business venturing
37
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
37
Technological forecasting & social change : an international journal
37
Discussion paper
36
Discussion paper / Centre for Economic Policy Research
36
Journal of marketing research : JMR
36
Psychology & marketing
35
Journal of business and psychology
33
Journal of human resources : JHR
33
GLO discussion paper
32
International entrepreneurship and management journal
32
The Academy of Management review : AMR
32
Entrepreneurship, theory and practice : ET & P
31
Management science : journal of the Institute for Operations Research and the Management Sciences
30
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ECONIS (ZBW)
11,267
EconStor
243
USB Cologne (EcoSocSci)
51
USB Cologne (business full texts)
9
RePEc
4
OLC EcoSci
2
BASE
1
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1
The fluent online shopping experience
Mosteller, Jill
;
Donthu, Naveen
;
Eroglu, Sevgin
- In:
Journal of business research : JBR
67
(
2014
)
11
,
pp. 2486-2493
Persistent link: https://www.econbiz.de/10010402745
Saved in:
2
Do customer participation and cognitive ability influence satisfaction?
Jia, Jingdong
;
Wang, Jing
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 416-437
Persistent link: https://www.econbiz.de/10011579203
Saved in:
3
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
4
Mean service metrics : biased quality judgment and the customer-server quality gap
Batt, Robert J.
;
Tong, Jordan D.
- In:
Manufacturing & service operations management : M & SOM
22
(
2020
)
5
,
pp. 975-995
Persistent link: https://www.econbiz.de/10012296780
Saved in:
5
Technology and brand selection : the mediating effect of
cognition
in Indian retail
Ojha, Satish Chandra
- In:
International journal of business excellence
17
(
2019
)
1
,
pp. 21-41
Persistent link: https://www.econbiz.de/10011985908
Saved in:
6
A reading in cross-cultural service encounter : exploring the relationship between cultural intelligence, employee performance and service quality
Alshaibani, Elham
;
Bakir, Ali
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
3
,
pp. 249-263
Persistent link: https://www.econbiz.de/10011760000
Saved in:
7
International brand alliances and co-branding : antecedents of cognitive dissonance and student satisfaction with co-branded higher education programs
Wilkins, Stephen
;
Butt, Muhammad Mohsin
;
Heffernan, Troy
- In:
Journal of marketing for higher education
28
(
2018
)
1
,
pp. 32-50
Persistent link: https://www.econbiz.de/10011886219
Saved in:
8
The role of
cognition
and affect in the formation of customer satisfaction judgements concerning service recovery encounters
Schoefer, Klaus
- In:
Journal of consumer behaviour : an international …
7
(
2008
)
3
,
pp. 210-221
Persistent link: https://www.econbiz.de/10003740930
Saved in:
9
Cognitive and affective causes of consumer dissatisfaction with the hospitality encounter
Moliner Velázquez, Beatriz
;
Fuentes Blasco, María
; …
- In:
Journal of hospitality marketing & management
18
(
2009
)
7
,
pp. 653-675
Persistent link: https://www.econbiz.de/10003893329
Saved in:
10
Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center
Rojas, Carmen de
;
Camarero, Carmen
- In:
Tourism management : research, policies, practice
29
(
2008
)
3
,
pp. 525-537
Persistent link: https://www.econbiz.de/10003696198
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