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Konsumentenverhalten
Financial services
12,699
Finanzdienstleistung
12,486
Bank
2,073
Risk management
1,931
Risikomanagement
1,927
Financial sector
1,904
Finanzsektor
1,842
Kundenbindung
1,821
Finanztechnologie
1,797
Relationship marketing
1,784
Financial technology
1,774
Beziehungsmarketing
1,699
Consumer behaviour
1,451
Deutschland
1,295
Financial inclusion
1,285
Finanzielle Inklusion
1,275
Theorie
1,195
Germany
1,187
Theory
1,186
Customer satisfaction
1,135
Welt
1,078
World
1,069
Credit risk
1,058
Customer loyalty
1,052
Kreditrisiko
1,038
Customer retention
935
Kundenzufriedenheit
905
Electronic Banking
854
financial services
846
Electronic banking
843
Bankrisiko
817
Bank risk
816
EU-Staaten
778
EU countries
764
India
743
Indien
726
USA
714
Bankgeschäft
693
Service quality
684
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571
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258
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Article
986
Book / Working Paper
311
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935
Aufsatz in Zeitschrift
935
Hochschulschrift
103
Graue Literatur
85
Non-commercial literature
85
Thesis
84
Working Paper
52
Arbeitspapier
50
Aufsatz im Buch
49
Book section
49
Collection of articles of several authors
17
Sammelwerk
17
Conference paper
13
Konferenzbeitrag
13
Bibliografie enthalten
7
Bibliography included
7
Aufsatzsammlung
5
Collection of articles written by one author
4
Sammlung
4
Reprint
3
Amtsdruckschrift
2
Case study
2
Conference proceedings
2
Fallstudie
2
Government document
2
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2
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2
Ratgeber
2
Systematic review
2
Übersichtsarbeit
2
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1
Article
1
Company information
1
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1
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1
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English
1,170
German
123
Polish
3
Danish
2
French
1
Russian
1
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Prentice, Catherine
6
Rodríguez del Bosque, Ignacio A.
6
Stix, Helmut
6
Aksoy, Lerzan
5
Huynh, Kim P.
5
Keiningham, Timothy
5
Bilgihan, Anil
4
Frank, Björn
4
Han, Heesup
4
Hapsari, Raditha
4
Hayashi, Fumiko
4
Howcroft, Barry
4
Hussein, Ananda Sabil
4
Jaiyeoba, Olumide Olasimbo
4
Makanyeza, Charles
4
Roberts-Lombard, Mornay
4
Schmidt-Dengler, Philipp
4
Sesé, F. Javier
4
Sharma, Piyush
4
Verhoef, Peter C.
4
Bauer, Hans H.
3
Bijmolt, Tammo H. A.
3
Devlin, James F.
3
Dung Phuong Hoang
3
El-Adly, Mohammed Ismail
3
Enkawa, Takao
3
Ezenwafor, Ebuka Christian
3
Finlay, Steven
3
Harrison, Tina
3
Hewer, Paul
3
Hilbert, Andreas
3
Hong, Jung Kee
3
Jaiswal, Deepak
3
Jamshidi, Dariyoush
3
Kamran, Sohail
3
Kant, Rishi
3
Krivosheya, Egor
3
Larivière, Bart
3
Mattila, Anna S.
3
Melnyk, Valentyna
3
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National Bureau of Economic Research
2
Springer Fachmedien Wiesbaden
2
Universität Rostock / Wirtschafts- und Sozialwissenschaftliche Fakultät
2
World Bank
2
Basel Committee on Banking Supervision
1
Brookings Institution
1
Center for Economic Research <Tilburg>
1
Danmark / Arbejdsgruppen vedrorende Pengeinstitutternes Standardvilk°ar over for Forbrugere
1
Deutschland / Bundeswehr / Universität Hamburg
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
Europäische Kommission / Generaldirektion Justiz und Verbraucher
1
Europäische Kommission / Generaldirektion Wettbewerb
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
ICF <Firma>
1
International Association of Insurance Supervisors
1
International Organization of Securities Commissions
1
Josef Eul Verlag GmbH
1
Kanada / Task Force on the Future of the Canadian Financial Services Sector
1
London Economics Ltd
1
Money Management Council
1
NetLibrary, Inc
1
Nordic Council of Ministers
1
OECD
1
Technische Universität Dresden
1
Verlag Dr. Kovač
1
World Bank Group
1
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Published in...
All
Journal of retailing and consumer services
50
The international journal of bank marketing : IJBM
27
Journal of financial services marketing : JFSM
26
Journal of business research : JBR
25
SpringerLink / Bücher
15
Cogent business & management
14
Journal of hospitality marketing & management
14
The service industries journal
14
International journal of contemporary hospitality management
13
International journal of bank marketing
12
Journal of financial services marketing
12
The journal of services marketing
12
Asia Pacific journal of marketing and logistics
10
Gabler Edition Wissenschaft
9
International journal of hospitality management
9
International journal of services and operations management : IJSOM
9
Journal of the Academy of Marketing Science
9
Services marketing quarterly
9
The TQM journal : the international review of organizational improvement
8
Australasian marketing journal
6
International journal of business information systems : IJBIS
6
International journal of quality and service sciences
6
Journal of Asian finance, economics and business : JAFEB
6
Journal of open innovation : technology, market, and complexity
6
Journal of strategic marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Tourism management : research, policies, practice
6
African journal of business and economic research : AJBER
5
European journal of marketing : EJM
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
International journal of electronic customer relationship management : IJECRM
5
International journal of quality & reliability management
5
International journal of retail & distribution management
5
Inventi impact: retailing & consumer services
5
Journal for global business advancement : JGBA
5
Journal of Islamic marketing
5
Journal of marketing analytics : JMA
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Journal of service management
5
Marketing intelligence & planning
5
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ECONIS (ZBW)
1,294
EconStor
3
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1
The effect of corporate associations on consumer behaviour
Pérez, Andrea
;
Salmones, María del Mar García de los
; …
- In:
European journal of marketing : EJM
47
(
2013
)
1/2
,
pp. 218-238
Persistent link: https://www.econbiz.de/10009718536
Saved in:
2
Beyond loyalty : customer satisfaction, loyalty, and fortitude
Fraering, Martin
;
Minor, Michael
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 334-344
Persistent link: https://www.econbiz.de/10009788843
Saved in:
3
Trust and commitment as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
Saved in:
4
Enhancing customer loyalty in financial service through harnessing relationship marketing : the mediating effects of brand image
Pramanik, Shah Alam Kabir
;
Azam, Md. Shah
;
Rakib, Md. …
- In:
International journal of electronic customer …
14
(
2024
)
2
,
pp. 181-205
Persistent link: https://www.econbiz.de/10015064323
Saved in:
5
Ein Meßkonzept für die Bankloyalität : Investitionen in Bank/Kunde-Beziehungen unter Risikoaspekten
Polan, Ralf
-
1995
Persistent link: https://www.econbiz.de/10000541974
Saved in:
6
A longitudinal examination of customer commitment and loyalty
Lariviere, Bart
;
Keiningham, Timothy
;
Cooil, Bruce
; …
- In:
Journal of service management
25
(
2014
)
1
,
pp. 75-100
Persistent link: https://www.econbiz.de/10010260104
Saved in:
7
Younger customers' outlooks when selecting and changing a financial services provider : the case of Maltese students
Camilleri, Silvio John
;
Ellul, Denise
- In:
International journal of financial research
8
(
2017
)
2
,
pp. 51-63
Persistent link: https://www.econbiz.de/10011779436
Saved in:
8
Designing for loyalty programme effectiveness in the financial services industry
Fourie, Sonja
;
Goldman, Michael
;
McCall, Michael
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 502-525
Persistent link: https://www.econbiz.de/10014336232
Saved in:
9
Is there a relation between religiosity and customer loyalty in the Chinese context?
Tang, Gui
;
Li, Dong
- In:
International journal of consumer studies
39
(
2015
)
6
,
pp. 639-647
Persistent link: https://www.econbiz.de/10011418945
Saved in:
10
Model for measuring customer loyalty towards a service provider
Skačkauskienė, Ilona
;
Vilkaitė-Vaitonė, Neringa
; …
- In:
Journal of business economics and management
16
(
2015
)
6
,
pp. 1185-1200
Persistent link: https://www.econbiz.de/10011421758
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