Narrow search
Showing 1 - 5 of 5
Cover Image
Antecedents and consequences of commitment in marketing research services: the client's perspective
Cater, Barbara; Zabkar, Vesna - In: Industrial marketing management : the international … 38 (2009) 7, pp. 785-797
Persistent link: https://www.econbiz.de/10003893190
Cover Image
Comprehension of relationship quality in the retail environment
Vesel, Patrick; Zabkar, Vesna - In: Managing service quality : MSQ ; an international journal 20 (2010) 3, pp. 213-235
Persistent link: https://www.econbiz.de/10003980777
Cover Image
Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program
Vesel, Patrick; Zabkar, Vesna - In: Journal of retailing and consumer services 16 (2009) 5, pp. 396-406
Persistent link: https://www.econbiz.de/10003875627
Cover Image
Summer tourist perceptions of service quality
Prašnikar, Janez; Rajkovič, Tanja; Zabkar, Vesna - In: Annals of tourism research : ATR ; a social sciences journal 37 (2010) 4, pp. 1181-1185
Persistent link: https://www.econbiz.de/10009534428
Cover Image
Relationship quality evaluation in retailers' relationships with consumers
Vesel, Patrick; Zabkar, Vesna - In: European journal of marketing : EJM 44 (2010) 9/10, pp. 1334-1365
Persistent link: https://www.econbiz.de/10008661725