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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Indien
118,844
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Han, Heesup
54
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17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
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Hyun, Sunghyup Sean
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Balaji, M. S.
14
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Mittal, Vikas
13
Prybutok, Victor R.
13
Söderlund, Magnus
13
Gustafsson, Anders
12
Klaus, Philipp
12
McColl-Kennedy, Janet R.
12
Wu, Luorong
12
Liu, Chih-Hsing
11
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10
Barnes, Donald C.
10
Blut, Markus
10
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10
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Parayitam, Satyanarayana
10
Quach, Sara
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9
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Chahal, Hardeep
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Muskat, Birgit
9
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RWTH Aachen
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University of Madras / Department of Commerce
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American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
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1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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National Bureau of Economic Research
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Wissenschaftliches Institut für Nutzen und Effizienz im Gesundheitswesen
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Journal of retailing and consumer services
322
International journal of hospitality management
205
Journal of business research : JBR
155
The journal of services marketing
103
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
78
Cogent business & management
77
Services marketing quarterly
63
Tourism management : research, policies, practice
60
The service industries journal
56
Asia Pacific journal of marketing and logistics
50
Psychology & marketing
50
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
45
Journal of service management
43
Service business
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Journal of strategic marketing
41
Journal of service research : JSR
40
The international journal of bank marketing : IJBM
40
The TQM journal : the international review of organizational improvement
36
Tourism management perspectives : TMP
36
International journal of services and operations management
35
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
European journal of marketing : EJM
33
International journal of business information systems : IJBIS
32
International journal of services, economics and management
31
The international review of retail, distribution and consumer research
31
Total quality management & business excellence
31
International journal of quality and service sciences
30
International journal of quality & reliability management
29
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
29
International journal of retail and distribution management
27
Journal of Asian finance, economics and business : JAFEB
27
Journal of hospitality and tourism insights
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Journal of the Academy of Marketing Science
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International journal of business excellence : IJBEX
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International journal of retail & distribution management
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Journal of Islamic marketing
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ECONIS (ZBW)
6,181
EconStor
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OLC EcoSci
2
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1
Elements of pharmacy service and satisfaction : patient versus consumer?
Bonnal, Liliane
;
Moinier, Xavier
- In:
The journal of applied business research
30
(
2014
)
2
,
pp. 479-488
Persistent link: https://www.econbiz.de/10010353533
Saved in:
2
Why is
India
a popular destination for Bangladeshi medical tourists? : a study based on perceived justice by Bangladeshi patients
Nabi, Md. Noor Un
;
Khan, Sarif Mohammad
;
Misbauddin, S. M.
- In:
International journal of pharmaceutical and healthcare …
17
(
2023
)
3
,
pp. 265-287
Persistent link: https://www.econbiz.de/10014336914
Saved in:
3
The role of patient satisfaction in hospitals' medicare reimbursements
Liu, Lu
;
Gauri, Dinesh Kumar
;
Jindal, Rupinder P.
- In:
Journal of public policy & marketing
40
(
2021
)
4
,
pp. 558-570
Persistent link: https://www.econbiz.de/10012660199
Saved in:
4
Six Sigma applied to reduce patients' waiting time in a cancer pharmacy
Arafeh, Mazen
;
Barghash, Mahmoud A.
;
Sallam, Eman
; …
- In:
International journal of six sigma and competitive …
8
(
2013/14
)
2
,
pp. 105-124
Persistent link: https://www.econbiz.de/10010490561
Saved in:
5
Psychometric properties of an instrument to assess medicare beneficiaries' prescription drug plan experiences
Martino, Steven C.
;
Elliott, Marc N.
;
Cleary, Paul D.
; …
- In:
Health care financing review
30
(
2008/09
)
3
,
pp. 41-53
Persistent link: https://www.econbiz.de/10003920810
Saved in:
6
Modeling patient perceptions about generic drug quality and trust with doctors : an empirical analysis for creating sustainable healthcare
Rejikumar G.
;
Ajitha, Aswathy Asokan
;
Kalpana, P.
; …
- In:
IEEE transactions on engineering management : EM
70
(
2023
)
8
,
pp. 2968-2987
Persistent link: https://www.econbiz.de/10014364803
Saved in:
7
Antecedents and consequences of pharmacy loyalty behavior
Athavale, Amod S.
;
Banahan, Benjamin F., III
;
Bentley, …
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10011302267
Saved in:
8
Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
9
Study regarding customer perception of healthcare service quality in Romanian clinics, based on their profile
Prejmerean, Cornelia
;
Vasilache, Simona
- In:
Amfiteatru economic : an economic and business research …
11
(
2009
)
26
,
pp. 298-304
Persistent link: https://www.econbiz.de/10008666636
Saved in:
10
The role of affect in consumer evaluation of health care services
Ng, Sandy
;
Russell-Bennett, Rebekah
- In:
Health marketing quarterly
32
(
2015
)
1
,
pp. 31-47
Persistent link: https://www.econbiz.de/10011289343
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