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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Konsumentenverhalten
79,123
Consumer behaviour
78,690
Einzelhandel
17,626
Retail trade
14,722
Theorie
10,589
Theory
10,399
Beziehungsmarketing
9,470
Relationship marketing
9,454
Markenführung
7,601
Brand management
7,598
Markenimage
6,590
Brand image
6,562
Online-Handel
6,033
Online retailing
6,016
Deutschland
5,795
USA
5,579
Customer satisfaction
5,543
United States
5,292
Germany
4,827
Social Web
4,641
Social web
4,639
Online-Marketing
4,463
Dienstleistungsqualität
4,438
Internet marketing
4,434
Service quality
4,433
Markenartikel
4,347
Brand
4,339
Electronic Commerce
4,242
E-commerce
4,068
Werbewirkung
3,591
Verbraucherverhalten
3,567
Advertising effects
3,553
Experiment
3,363
Preismanagement
3,349
Pricing strategy
3,343
Emotion
3,160
Werbung
3,028
Advertising
2,957
Privater Konsum
2,862
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Undetermined
2,912
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951
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Article
4,856
Book / Working Paper
688
Journal
4
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Article in journal
4,721
Aufsatz in Zeitschrift
4,721
Aufsatz im Buch
132
Book section
132
Hochschulschrift
77
Graue Literatur
73
Non-commercial literature
73
Thesis
52
Conference paper
49
Konferenzbeitrag
49
Working Paper
47
Arbeitspapier
43
Collection of articles of several authors
14
Sammelwerk
14
Konferenzschrift
10
Aufsatzsammlung
8
Case study
6
Fallstudie
6
Collection of articles written by one author
4
Ratgeber
4
Sammlung
4
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3
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2
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1
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1
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1
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1
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1
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English
5,420
German
125
French
2
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1
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Gil Saura, Irene
14
Loureiro, Sandra Maria Correia
14
Söderlund, Magnus
14
Jang, Soocheong
13
Mittal, Vikas
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Bang, Nguyen
10
Barnes, Donald C.
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Amin, Muslim
9
Chua, Bee-Lia
9
Evanschitzky, Heiner
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
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Springer Fachmedien Wiesbaden
4
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
1
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Published in...
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Journal of retailing and consumer services
330
International journal of hospitality management
184
Journal of business research : JBR
155
The journal of services marketing
103
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
74
Services marketing quarterly
58
Tourism management : research, policies, practice
54
Psychology & marketing
51
The service industries journal
51
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Journal of service management
42
Service business
42
Journal of service research : JSR
41
Journal of strategic marketing
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
35
European journal of marketing : EJM
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
34
International journal of retail & distribution management
30
Journal of retailing
28
Journal of the Academy of Marketing Science
28
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
Journal of air transport management
26
International journal of quality and service sciences
25
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
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Source
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ECONIS (ZBW)
5,539
EconStor
6
OLC EcoSci
1
RePEc
1
USB Cologne (EcoSocSci)
1
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1
Exploring the impact of customer satisfaction on food retailers' evolution : managerial lessons from Austria
Foscht, Thomas
;
Maloles, Cesar
;
Schloffer, Judith
; …
- In:
Journal of international food & agribusiness marketing …
21
(
2009
)
1
,
pp. 67-82
Persistent link: https://www.econbiz.de/10003887213
Saved in:
2
Understanding customer satisfaction and loyalty in Indian retail sector : an empirical study
Khaled, Amgad S. D.
;
Almugari, Fatehi
;
Al-Dalaien, …
- In:
International journal of business excellence : IJBEX
31
(
2023
)
1
,
pp. 49-74
Persistent link: https://www.econbiz.de/10014389053
Saved in:
3
Consumer satisfaction and loyalty : two main consequences of retailer personality
Lombart, Cindy
;
Louis, Didier
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 644-652
Persistent link: https://www.econbiz.de/10009655495
Saved in:
4
"I can get no e-satisfaction" : what analytics say? : evidence using satisfaction data from e-commerce
Griva, Anastasia
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209709
Saved in:
5
Kunden erfolgreich binden : die Wirkung von Kundenbindungsinstrumenten auf Einstellungen und Kaufverhalten
Nagengast, Liane
-
2011
Persistent link: https://www.econbiz.de/10009541090
Saved in:
6
Preiserlebnisse : Determinanten, Auswirkungen und Managementimplikationen
Bonnemeier, Sebastian
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003427391
Saved in:
7
The impact of CRM components system on customer retention in the telecom industry : a case of Y-Telecom in Yemen
Alhakimi, Wail
;
Ghaleb, Abdulsalam
- In:
Middle East journal of management : MEJM
6
(
2019
)
4
,
pp. 378-409
Persistent link: https://www.econbiz.de/10012111773
Saved in:
8
Understanding the relationship between marketing analytics, customer agility, and customer satisfaction : a longitudinal perspective.
Agag, Gomaa
;
Shehawy, Yasser Moustafa
;
Almoraish, Ahmed
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462263
Saved in:
9
Frequency of retail services, membership fees and real store shopping experience : analysing consumer preferences
Hirogaki, Mitsunori
- In:
International journal of business and globalisation : IJBG
23
(
2019
)
3
,
pp. 367-382
Persistent link: https://www.econbiz.de/10012153199
Saved in:
10
Role of experience in customer self-congruity to maintaining loyalty : a study on fashion store
Wijaya, Angga Pandu
- In:
Entrepreneurial business and economics review : EBER
5
(
2017
)
3
,
pp. 189-198
Persistent link: https://www.econbiz.de/10011803441
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