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Kundenzufriedenheit
Indien
119,112
India
98,185
Relationship marketing
26,475
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25,800
Consumer behaviour
11,025
Konsumentenverhalten
10,932
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5,179
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3,784
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3,144
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2,987
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2,848
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2,808
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2,657
Wirkungsanalyse
2,641
Foreign investment
2,612
Impact assessment
2,601
Landwirtschaft
2,554
Agriculture
2,548
USA
2,487
Lieferantenmanagement
2,443
Supplier relationship management
2,442
Schätzung
2,435
KMU
2,401
SME
2,399
Estimation
2,397
Unternehmenserfolg
2,391
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2,382
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Han, Heesup
33
Homburg, Christian
22
Mattila, Anna S.
20
Svensson, Göran
20
Prentice, Catherine
19
Gil Saura, Irene
15
Aksoy, Lerzan
14
Gustafsson, Anders
14
Mittal, Vikas
14
Balaji, M. S.
13
Hyun, Sunghyup Sean
13
Usman, Osly
13
Wong, IpKin Anthony
13
Bilgihan, Anil
12
Bruhn, Manfred
12
Kim, Wansoo
12
Klaus, Philipp
12
Rather, Raouf Ahmad
12
Stock-Homburg, Ruth
12
Blut, Markus
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Evanschitzky, Heiner
11
Keiningham, Timothy
11
Loureiro, Sandra Maria Correia
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Quach, Sara
11
Wieseke, Jan
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Bang, Nguyen
10
Barnes, Donald C.
10
Chahal, Hardeep
10
McColl-Kennedy, Janet R.
10
Roberts-Lombard, Mornay
10
Roschk, Holger
10
So, Kevin Kam Fung
10
Töpfer, Armin
10
Van Vaerenbergh, Yves
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Casidy, Riza
9
Grégoire, Yany
9
Izogo, Ernest Emeka
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Jang, Soocheong
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Khan, Imran
9
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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Deutschland / Bundeswehr / Universität Hamburg
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Dpunkt.Verlag <Heidelberg>
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Eric Cuvillier <Firma>
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1
Freie Universität Berlin
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IGI Global
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International Conference on Services Management <North Cyprus)>
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Ludwig-Maximilians-Universität München
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National Bureau of Economic Research
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Tartu Ülikool
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Technische Universität Dresden
1
Walter de Gruyter GmbH & Co. KG
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
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Journal of retailing and consumer services
262
International journal of hospitality management
146
Journal of business research : JBR
144
The journal of services marketing
109
Journal of hospitality marketing & management
67
The service industries journal
63
Journal of travel and tourism marketing
59
Tourism management : research, policies, practice
57
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
55
International journal of contemporary hospitality management
53
Cogent business & management
49
Services marketing quarterly
47
Journal of service research : JSR
44
Service business
44
The international journal of bank marketing : IJBM
43
Asia Pacific journal of marketing and logistics
42
Journal of service management
42
Journal of strategic marketing
41
The TQM journal : the international review of organizational improvement
40
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
The journal of business & industrial marketing
36
International journal of electronic customer relationship management : IJECRM
33
Journal of the Academy of Marketing Science
33
International journal of electronic marketing and retailing : IJEMR
32
Psychology & marketing
32
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Journal of service research
28
International journal of services and operations management
27
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
26
International journal of business information systems : IJBIS
25
International journal of quality and service sciences
25
International journal of services and operations management : IJSOM
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Journal of hospitality and tourism insights
25
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Total quality management & business excellence
25
Journal of retailing
24
European journal of marketing : EJM
23
International journal of business excellence : IJBEX
23
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ECONIS (ZBW)
5,862
EconStor
6
OLC EcoSci
5
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1
Exploring reelationship marketing dimensions and their effect on customer loyalty : a study of Indian mobile telecom market
Gupta, Ashish
;
Sahu, G. P.
- In:
International journal of business innovation and research
9
(
2015
)
4
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011545293
Saved in:
2
Service quality, customer satisfaction, and customer loyalty in Indian commercial banks
Lenka, Usha
;
Suar, Damodar
;
Mohapatra, Pratap K.
- In:
Journal of entrepreneurship
18
(
2009
)
1
,
pp. 47-64
Persistent link: https://www.econbiz.de/10003862535
Saved in:
3
External recommendations versus internal satisfaction in health care : a case study in
India
Henthorne, Tony L.
;
Salgaonkar, Pradeep
;
George, Babu P.
- In:
Health marketing quarterly
26
(
2009/10
)
3
,
pp. 241-250
Persistent link: https://www.econbiz.de/10003906214
Saved in:
4
Customer perceptions of service quality in luxury hotels in New Delhi,
India
: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
5
Study of customer relationship marketing practices in oprganised retailing in food and grocery sector in
India
: an empirical analsysis
Prasad, Ch. J. S.
;
Aryasri, A. R.
- In:
Vision : the journal of business perspective
12
(
2008
)
4
,
pp. 33-43
Persistent link: https://www.econbiz.de/10003858657
Saved in:
6
Evaluating customer relationship dynamics in healthcare sector through indoor patients' judgement
Chahal, Hardeep
;
Kumari, Neetu
- In:
Management research review
34
(
2011
)
6
,
pp. 626-648
Persistent link: https://www.econbiz.de/10009247602
Saved in:
7
Antecedents of customer perception of service quality of life insurance corporation of
India
Lakshmi, S. Rani
;
Santhi, P.
- In:
The IUP journal of management research : IJMR
14
(
2015
)
3
,
pp. 70-81
Persistent link: https://www.econbiz.de/10011338094
Saved in:
8
Customer personality and relationship satisfaction : empirical evidence from Indian banking sector
Mishra, Vishal
;
Vaithianathan, Sridhar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 122-142
Persistent link: https://www.econbiz.de/10011326063
Saved in:
9
Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad
Nallamalli, Udaya Bhaskar
;
Shekhar, B.Raja
- In:
Journal of management research
3
(
2011
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10009726025
Saved in:
10
Determinants of e-loyalty-related behavioural intentions of online travel companies in
India
: an SEM study with Indian consumers
Gera, Rajat
;
Singhvi, S. R.
- In:
International journal of leisure and tourism marketing …
2
(
2011
)
1
,
pp. 353-377
Persistent link: https://www.econbiz.de/10009409468
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