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~subject:"Kundenzufriedenheit"
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Scale development and validati...
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Kundenzufriedenheit
Consumer behaviour
83,830
Konsumentenverhalten
81,381
Messung
22,630
Measurement
22,416
Brand management
17,764
Markenführung
17,351
Theorie
16,075
Theory
15,802
Brand image
11,245
Markenimage
11,133
Relationship marketing
10,446
Beziehungsmarketing
10,398
USA
7,314
United States
6,989
Deutschland
6,850
Customer satisfaction
6,596
Markenartikel
6,526
Brand
6,497
Germany
6,307
Online-Handel
5,820
Online retailing
5,808
Social Web
5,796
Social web
5,791
Service quality
5,520
Dienstleistungsqualität
5,457
Dienstleistung
5,400
Online-Marketing
5,368
Internet marketing
5,335
Services
4,640
Einzelhandel
4,556
Retail trade
4,497
Werbewirkung
4,257
Advertising effects
4,199
Electronic Commerce
3,983
E-commerce
3,833
Experiment
3,781
Marketingmanagement
3,701
Marketing management
3,679
Verbraucherverhalten
3,592
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1,065
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5,559
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828
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4
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57
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Sammelwerk
24
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English
6,134
German
257
French
2
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Han, Heesup
57
Mattila, Anna S.
25
Usman, Osly
22
Wong, IpKin Anthony
19
Prentice, Catherine
17
Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Aksoy, Lerzan
15
Gustafsson, Anders
14
Homburg, Christian
14
Jang, Soocheong
13
Klaus, Philipp
13
Loureiro, Sandra Maria Correia
13
Prybutok, Victor R.
13
Rather, Raouf Ahmad
13
Söderlund, Magnus
13
Wu, Luorong
13
Balaji, M. S.
12
Barnes, Donald C.
12
Blut, Markus
12
Mittal, Vikas
12
Yu, Jongsik
12
Ahn, Jiseon
11
Bang, Nguyen
11
Ha, Hong Youl
11
Liu, Chih-Hsing
11
Ringle, Christian M.
11
Roschk, Holger
11
Sharma, Piyush
11
Yi, Youjae
11
Chua, Bee-Lia
10
Gil Saura, Irene
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
McColl-Kennedy, Janet R.
10
Muskat, Birgit
10
Pérez, Andrea
10
Qu, Hailin
10
Quach, Sara
10
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Springer Fachmedien Wiesbaden
4
Books on Demand GmbH <Norderstedt>
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
Verlag Dr. Kovač
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Center for Service Excellence
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Fachhochschule Reutlingen / European School of Business
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
ICServ <5., 2017, Wien>
1
IGI Global
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
Ludwig-Maximilians-Universität München
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
Technische Universität Hamburg
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Journal of retailing and consumer services
337
International journal of hospitality management
207
Journal of business research : JBR
173
The journal of services marketing
115
Journal of hospitality marketing & management
98
Journal of travel and tourism marketing
92
International journal of contemporary hospitality management
87
Cogent business & management
75
Tourism management : research, policies, practice
69
The service industries journal
66
Services marketing quarterly
63
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
54
Asia Pacific journal of marketing and logistics
52
Psychology & marketing
52
Journal of service management
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Service business
46
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
44
International journal of electronic marketing and retailing : IJEMR
43
Journal of strategic marketing
43
Journal of service research : JSR
42
Tourism management perspectives : TMP
41
European journal of marketing : EJM
37
The international journal of bank marketing : IJBM
35
Journal of Islamic marketing
33
The TQM journal : the international review of organizational improvement
33
The international review of retail, distribution and consumer research
32
Total quality management & business excellence
32
International journal of quality and service sciences
31
Journal of hospitality and tourism insights
31
Tourism analysis : an interdisciplinary tourism & hospitality journal
31
Journal of air transport management
30
International journal of services, economics and management
29
Journal of the Academy of Marketing Science
29
International journal of services and operations management
28
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
28
International journal of business information systems : IJBIS
27
International journal of retail and distribution management
27
Journal of vacation marketing
27
International journal of retail & distribution management
26
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ECONIS (ZBW)
6,383
EconStor
6
OLC EcoSci
2
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1
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10
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date (oldest first)
1
Brand attributes, corporate brand image and customer loyalty of Islamic banks in Malaysia
Ab Hamid, Siti Ngayesah
;
Suharni Maulan
;
Jusoh, Wan …
- In:
Journal of Islamic marketing
14
(
2023
)
10
,
pp. 2404-2428
Persistent link: https://www.econbiz.de/10014428586
Saved in:
2
Measurement
and impact of customer experience in banking sector
Chahal, Hardeep
;
Dutta, Kamani
- In:
Decision
42
(
2015
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10010517230
Saved in:
3
Fans' brand commitment to basketball teams : establishing the validity and reliability of a new multidimensional scale
Shuv-Ami, Avichai
;
Thrassou, Alkis
;
Vrontis, Demetris
- In:
Journal of customer behaviour
14
(
2015
)
4
,
pp. 311-329
Persistent link: https://www.econbiz.de/10011551003
Saved in:
4
Measuring farmer's satisfaction and brand loyalty toward Indian fertilizer brands using DEA
Mohanty, Pradeep Kumar
;
Kumar, N. Senthil
- In:
The journal of brand management : an international journal
24
(
2017
)
5
,
pp. 467-488
Persistent link: https://www.econbiz.de/10011799049
Saved in:
5
Customer engagement with tourism brands : scale development and validation
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
3
,
pp. 304-329
Persistent link: https://www.econbiz.de/10010398802
Saved in:
6
The concept of online corporate brand experience : an empirical assessment
Khan, Imran
;
Rahman, Zillur
;
Ratma, Mobin
- In:
Marketing intelligence & planning
34
(
2016
)
5
,
pp. 711-730
Persistent link: https://www.econbiz.de/10011534943
Saved in:
7
Marketing mix influence on service brand equity and its dimensions
Mukherjee, Somnath
;
Shivani, Shradha
- In:
Vision : the journal of business perspective
20
(
2016
)
1
,
pp. 9-23
Persistent link: https://www.econbiz.de/10011581949
Saved in:
8
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
9
The influence of service brand perceptions and ideals on consumption intentions
Sciulli, Lisa M.
;
Bebko, Charlene
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 38-56
Persistent link: https://www.econbiz.de/10012607282
Saved in:
10
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
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