//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of salesperson cred...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Salespeople
19
Verkaufspersonal
18
Relationship marketing
12
Beziehungsmarketing
11
Consumer behaviour
11
Konsumentenverhalten
10
USA
10
United States
10
Customer satisfaction
8
Marketing management
7
Selling
7
Verkauf
7
Marketingmanagement
6
Dienstleistungsqualität
5
Einzelhandel
5
Firm performance
5
Job satisfaction
5
Retail trade
5
Service quality
5
Unternehmenserfolg
5
Arbeitsleistung
4
Arbeitszufriedenheit
4
Job performance
4
Leistungsmotivation
4
Work motivation
4
Arbeitsverhalten
3
China
3
Managers
3
Marketing
3
Marketing theory
3
Marketingtheorie
3
Organizational behaviour
3
Performance management
3
Performance-Management
3
Physical distribution
3
Verhalten in Organisationen
3
Vertrieb
3
Work behaviour
3
Adaptive selling
2
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Author
All
Evans, Kenneth R.
3
Briggs, Elten
2
Daugherty, Patricia J.
2
Dong, Beibei
2
Landry, Timothy D.
2
Sivakumar, K.
2
Zou, Shaoming
2
Ford, John B.
1
Mady, Sarah
1
Mady, Tarek
1
Murray, Lynn M.
1
more ...
less ...
Published in...
All
Journal of service research : JSR
2
The journal of services marketing
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
The journal of business & industrial marketing
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effect of customer participation on service outcomes : the moderating role of participation readiness
Dong, Beibei
;
Sivakumar, K.
;
Evans, Kenneth R.
;
Zou, …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 160-176
Persistent link: https://www.econbiz.de/10011283711
Saved in:
2
Store managers, profitability and satisfaction in multi-unit enterprises
Murray, Lynn M.
;
Evans, Kenneth R.
- In:
The journal of services marketing
27
(
2013
)
3
,
pp. 207-222
Persistent link: https://www.econbiz.de/10009761811
Saved in:
3
Recovering coproduced service failures : antecedents, consequences, and moderators of locus of recovery
Dong, Beibei
;
Sivakumar, K.
;
Evans, Kenneth R.
;
Zou, …
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 291-306
Persistent link: https://www.econbiz.de/10011665411
Saved in:
4
Accommodating ethnic minority consumers during service encounters : the fine line
Mady, Sarah
;
Ford, John B.
;
Mady, Tarek
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 674-690
Persistent link: https://www.econbiz.de/10013407588
Saved in:
5
Investigating the influence of velocity performance on satisfaction with third party logistics service
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
Industrial marketing management : the international …
39
(
2010
)
4
,
pp. 640-649
Persistent link: https://www.econbiz.de/10003983996
Saved in:
6
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->