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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Brand management
17,665
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17,251
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12,780
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11,633
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2,029
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1,885
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1,868
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1,843
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1,782
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1,740
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1,581
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Han, Heesup
18
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9
Prayag, Girish
9
Hyun, Sunghyup Sean
8
Khan, Imran
7
Barnes, Donald C.
6
Gil Saura, Irene
6
Hosany, Sameer
6
Kim, Jinkyung Jenny
6
Rather, Raouf Ahmad
6
Tanford, Sarah
6
Vázquez Casielles, Rodolfo
6
Wong, IpKin Anthony
6
Baloglu, Seyhmus
5
Bilgihan, Anil
5
Chua, Bee-Lia
5
Cobanoglu, Cihan
5
Fatma, Mobin
5
Hwang, Jinsoo
5
Johnson, Lester W.
5
Ladhari, Riadh
5
Lee, Choong-Ki
5
Mattila, Anna S.
5
Medler-Liraz, Hana
5
Paulssen, Marcel
5
Prentice, Catherine
5
Prybutok, Victor R.
5
So, Kevin Kam Fung
5
Sreejesh, S.
5
Vinh Van Thai
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Yu, Jongsik
5
Ali, Faizan
4
Anisimova, Tatiana
4
Bang, Nguyen
4
Cai, Ruiying
4
Casidy, Riza
4
Cervera-Taulet, Amparo
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4
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Marketing Research Congress <44, 1991, Luxembourg>
1
Springer Fachmedien Wiesbaden
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Technische Universität Dresden
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International journal of hospitality management
84
Journal of retailing and consumer services
66
Journal of business research : JBR
56
Journal of hospitality marketing & management
35
Journal of travel and tourism marketing
33
The journal of services marketing
28
International journal of contemporary hospitality management
22
The journal of brand management : an international journal
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Tourism management : research, policies, practice
22
The service industries journal
21
Psychology & marketing
19
Services marketing quarterly
19
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
17
The journal of product & brand management
16
Tourism management perspectives : TMP
16
European journal of marketing : EJM
14
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
14
Journal of strategic marketing
14
Asia Pacific journal of marketing and logistics
12
Nepalese journal of economics : a publication of Uniglobe College
12
Service business
12
Cogent business & management
11
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Journal of marketing management : MM
11
Journal of the Academy of Marketing Science
11
Journal of service management
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Journal of service theory and practice : JSTP
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The international journal of bank marketing : IJBM
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Tourism review
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Journal of Asian finance, economics and business : JAFEB
9
Journal of Islamic marketing
9
Managing service quality : MSQ ; an international journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
International journal of services and operations management
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Journal of air transport management
8
Journal of marketing analytics : JMA
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Journal of service research : JSR
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Journal of vacation marketing
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ECONIS (ZBW)
1,712
EconStor
1
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1
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1
The antecedents of brand loyalty : a meta-analysis study
Wu, Wann-Yih
;
Anridho, Nadia
- In:
International journal of services and standards
11
(
2016
)
3
,
pp. 242-260
Persistent link: https://www.econbiz.de/10011641312
Saved in:
2
How customer experience management reconciles strategy differences between East and West
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
3
,
pp. 273-295
Persistent link: https://www.econbiz.de/10012549083
Saved in:
3
A framework of brand likeability : an exploratory study of likeability in firm-level brands
Bang, Nguyen
;
Melewar, T. C.
;
Chen, Junsong
- In:
Journal of strategic marketing
21
(
2013
)
4
,
pp. 368-390
Persistent link: https://www.econbiz.de/10009776269
Saved in:
4
Study on consumer
perception
& brand loyalty towards Hyundai in Vijayawada
Kumar, M. Sandeep
;
Rajeswari, B.
;
Kumar, D. Prasanna
; …
- In:
International journal of economic research
13
(
2016
)
1
,
pp. 383-394
Persistent link: https://www.econbiz.de/10011560913
Saved in:
5
The influence of service brand perceptions and ideals on consumption intentions
Sciulli, Lisa M.
;
Bebko, Charlene
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 38-56
Persistent link: https://www.econbiz.de/10012607282
Saved in:
6
Engaging customers through brand authenticity perceptions : the moderating role of self-congruence
Kumar, Vikas
;
Kaushik, Arun Kumar
- In:
Journal of business research : JBR
138
(
2022
),
pp. 26-37
Persistent link: https://www.econbiz.de/10013197775
Saved in:
7
The impact of hotel attributes, well-being
perception
, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
8
The "right-to-refuse-service" paradox : other customers'
perception
of discretionary service denial
Sarkar, Juhi Gahlot
;
Sarkar, Abhigyan
;
Balaji, M. S.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 686-695
Persistent link: https://www.econbiz.de/10012417387
Saved in:
9
Managing customers' undesirable responses towards hospitality service brands during service failure : the moderating role of other customer
perception
Sarkar, Abhigyan
;
Sarkar, Juhi Gahlot
;
Sreejesh, S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012495095
Saved in:
10
Perceptions of others, mindfulness, and brand experience in retail service setting
Ngo, Liem Viet
;
Northey, Gavin
;
Duffy, Sarah
;
Hoang Thi …
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 43-52
Persistent link: https://www.econbiz.de/10011598567
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