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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Ghana
34
Beziehungsmarketing
12
Consumer behaviour
12
Konsumentenverhalten
12
Relationship marketing
12
Customer satisfaction
9
Personal banking
6
Privatkundengeschäft
6
SMEs
6
Service quality
6
Bank
5
Brand management
5
Dienstleistungsqualität
5
Electronic banking
5
Firm performance
5
KMU
5
SME
5
Bank selection
4
Electronic Banking
4
Employee retention
4
Entrepreneurial orientation
4
Knowledge transfer
4
Markenführung
4
Mitarbeiterbindung
4
Mobile communications
4
Mobilkommunikation
4
Unternehmenserfolg
4
trust
4
Electronic money
3
Elektronisches Geld
3
Emerging economies
3
Entrepreneurship
3
Entrepreneurship approach
3
Patronage behaviour
3
Retail banking
3
Schwellenländer
3
Students
3
Wissenstransfer
3
satisfaction
3
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8
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8
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English
8
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Narteh, Bedman
8
Mahmoud, Mahmoud Abdulai
2
Yeboah-Asiamah, Eric
2
Amoh, Simon
1
Boakye, Kwabena G.
1
Kuada, John E.
1
Mackin, Eric Ato
1
Ofori, Kwame Simpe
1
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African journal of economic and management studies : AJEMS
1
International journal of business and systems research : IJBSR
1
International journal of quality & reliability management
1
Journal of African business
1
The journal of retail marketing management research : JRMMR
1
The service industries journal
1
Thunderbird international business review
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
8
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1
Relationship marketing and customer satisfaction in the Ghanaian banking sector
Narteh, Bedman
- In:
The journal of retail marketing management research : JRMMR
2
(
2009/10
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10003838085
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2
Perceived service quality and satisfaction of self-service technology : the case of automated teller machines
Narteh, Bedman
- In:
International journal of quality & reliability management
32
(
2015
)
4
,
pp. 361-380
Persistent link: https://www.econbiz.de/10011305182
Saved in:
3
Service fairness and customer behavioural intention : evidence from the Ghanaian banking industry
Narteh, Bedman
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 90-108
Persistent link: https://www.econbiz.de/10011560499
Saved in:
4
Customer satisfaction with retail banking services in Ghana
Narteh, Bedman
;
Kuada, John E.
- In:
Thunderbird international business review
56
(
2014
)
4
,
pp. 353-371
Persistent link: https://www.econbiz.de/10010400074
Saved in:
5
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
6
Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from Ghana
Ofori, Kwame Simpe
;
Boakye, Kwabena G.
;
Narteh, Bedman
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 580-598
Persistent link: https://www.econbiz.de/10011854104
Saved in:
7
Preventing customer churn in the mobile telecommunication industry : is mobile money usage the missing link?
Yeboah-Asiamah, Eric
;
Narteh, Bedman
;
Mahmoud, Mahmoud …
- In:
Journal of African business
19
(
2018
)
2
,
pp. 174-194
Persistent link: https://www.econbiz.de/10011930384
Saved in:
8
Customer behavioural intentions towards mobile money services adoption in Ghana
Narteh, Bedman
;
Mahmoud, Mahmoud Abdulai
;
Amoh, Simon
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 426-447
Persistent link: https://www.econbiz.de/10011760429
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