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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,564
Konsumentenverhalten
81,114
Relationship marketing
26,361
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25,686
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17,734
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6,049
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4,880
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4,775
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4,577
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4,372
Advertising effects
4,311
Marketing
3,806
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3,697
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3,672
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3,660
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Han, Heesup
64
Mattila, Anna S.
30
Homburg, Christian
25
Prentice, Catherine
23
Usman, Osly
23
Svensson, Göran
22
Hyun, Sunghyup Sean
20
Wong, IpKin Anthony
20
Bilgihan, Anil
19
Gil Saura, Irene
19
Prayag, Girish
19
Jang, Soocheong
18
Aksoy, Lerzan
17
Gustafsson, Anders
16
Mittal, Vikas
16
Roschk, Holger
16
Loureiro, Sandra Maria Correia
15
Prybutok, Victor R.
15
Kim, Wansoo
14
Ryu, Kisang
14
Balaji, M. S.
13
Barnes, Donald C.
13
Klaus, Philipp
13
Lee, Choong-Ki
13
Rather, Raouf Ahmad
13
Söderlund, Magnus
13
Bang, Nguyen
12
Blut, Markus
12
Bruhn, Manfred
12
Evanschitzky, Heiner
12
Keiningham, Timothy
12
McColl-Kennedy, Janet R.
12
Quach, Sara
12
Stock-Homburg, Ruth
12
Wu, Luorong
12
Amin, Muslim
11
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11
Grégoire, Yany
11
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11
Huber, Frank
11
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
National Bureau of Economic Research
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference Board
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Freie Universität Berlin
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
International Conference on Services Management <North Cyprus)>
1
Ludwig-Maximilians-Universität München
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Shaker Verlag
1
Tartu Ülikool
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
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1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Walter de Gruyter GmbH & Co. KG
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
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Journal of retailing and consumer services
366
International journal of hospitality management
253
Journal of business research : JBR
201
The journal of services marketing
150
Journal of hospitality marketing & management
114
Journal of travel and tourism marketing
106
International journal of contemporary hospitality management
95
The service industries journal
89
Tourism management : research, policies, practice
89
Cogent business & management
83
Services marketing quarterly
69
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
Asia Pacific journal of marketing and logistics
63
Service business
61
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
58
Journal of service research : JSR
58
Psychology & marketing
58
Journal of strategic marketing
55
Journal of service management
54
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
53
European journal of marketing : EJM
46
Tourism management perspectives : TMP
46
International journal of electronic marketing and retailing : IJEMR
45
Journal of the Academy of Marketing Science
44
The international journal of bank marketing : IJBM
44
The TQM journal : the international review of organizational improvement
43
Industrial marketing management : the international journal for industrial and high-tech firms
38
Journal of hospitality and tourism insights
37
The international review of retail, distribution and consumer research
37
The journal of business & industrial marketing
37
International journal of electronic customer relationship management : IJECRM
36
International journal of quality and service sciences
35
Journal of Asian finance, economics and business : JAFEB
35
Tourism analysis : an interdisciplinary tourism & hospitality journal
35
International journal of services, economics and management
34
Total quality management & business excellence
34
Journal of Islamic marketing
33
Journal of air transport management
33
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
33
International journal of retail & distribution management
31
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ECONIS (ZBW)
8,106
EconStor
10
OLC EcoSci
5
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1
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1
Perceived
brand
quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
Saved in:
2
Two paths to customer loyalty : the moderating effect of the differentiation level strategy in the performance-satisfaction-value-intentions relationship
Vera, Jorge
- In:
The journal of product & brand management
25
(
2016
)
2
,
pp. 171-183
Persistent link: https://www.econbiz.de/10011524066
Saved in:
3
The effect of sponsor's
brand
on consumer-
brand
relationship in sport sponsorship
Lee, Jung-Yong
;
Jin, ChangHyun
- In:
Global business and finance review
24
(
2019
)
1
,
pp. 27-43
Persistent link: https://www.econbiz.de/10012005159
Saved in:
4
Brand
commitment role in the relationship between
brand
loyalty and
brand
satisfaction : phone industry in Malaysia
Jamshidi, Dariyoush
;
Rousta, Alireza
- In:
Journal of promotion management : innovations in …
27
(
2021
)
1
,
pp. 151-176
Persistent link: https://www.econbiz.de/10012385182
Saved in:
5
Consumer-
brand
relationships in sports products and repurchase intention : an application of the investment model
Chiu, Weisheng
;
Won, Doyeon
- In:
International journal of sports marketing & sponsorship
17
(
2016
)
3
,
pp. 243-256
Persistent link: https://www.econbiz.de/10011607882
Saved in:
6
What are the building blocks of customer
brand
loyalty in department stores? : a multi-level mediation analysis
Nikhashemi, S. R.
;
Naser Valaei
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 302-327
Persistent link: https://www.econbiz.de/10011820616
Saved in:
7
How
brand
experience, satisfaction, trust, and commitment affect loyalty : a reexamination and reconciliation
Liang, Beichen
- In:
Italian journal of marketing : ITJM
2022
(
2022
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10013277056
Saved in:
8
Antecedents and consequences of
brand
citizenship behavior in private higher education institutions
Khan, Kamran
;
Hameed, Irfan
;
Hussainy, Syed Karamatullah
- In:
Journal of marketing for higher education
33
(
2023
)
2
,
pp. 223-244
Persistent link: https://www.econbiz.de/10014419304
Saved in:
9
The influence of
brand
experience on
brand
satisfaction, trust and attachment in South Africa
Chinomona, Richard
- In:
International business and economics research journal
12
(
2013
)
10
,
pp. 1303-1315
Persistent link: https://www.econbiz.de/10010200661
Saved in:
10
Loyalty as a matter of principle : the influence of standards of judgment on customer loyalty
Love, Edwin
;
Staton, Mark
;
Rotman, Jeff D.
- In:
Marketing letters : a journal of research in marketing
27
(
2016
)
4
,
pp. 661-674
Persistent link: https://www.econbiz.de/10011614281
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