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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
82,943
Konsumentenverhalten
80,463
Experiment
43,969
Theorie
21,830
Theory
21,526
Emotion
10,705
Relationship marketing
9,499
Beziehungsmarketing
9,474
USA
9,035
Nonprofit-Organisation
9,009
United States
8,636
Nonprofit organization
8,204
Brand management
8,145
Markenführung
8,104
Werbewirkung
7,992
Advertising effects
7,766
Brand image
7,045
Markenimage
7,017
Spieltheorie
6,864
Deutschland
6,779
Game theory
6,709
Germany
6,330
Customer satisfaction
6,102
Online-Marketing
5,762
Internet marketing
5,732
Online-Handel
5,709
Online retailing
5,699
Social Web
5,567
Social web
5,564
Fundraising
5,402
Service quality
4,903
Advertising
4,868
Dienstleistungsqualität
4,858
Werbung
4,840
Brand
4,488
Markenartikel
4,478
Vertrauen
4,382
Confidence
4,339
Einzelhandel
4,289
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1,013
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5,235
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706
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4
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5,095
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132
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86
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80
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56
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52
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51
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47
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15
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7
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English
5,816
German
128
French
2
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Han, Heesup
54
Mattila, Anna S.
25
Usman, Osly
20
Bilgihan, Anil
17
Prayag, Girish
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Hyun, Sunghyup Sean
16
Söderlund, Magnus
14
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Mittal, Vikas
13
Balaji, M. S.
12
Barnes, Donald C.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Wu, Luorong
12
Prybutok, Victor R.
11
Quach, Sara
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Bang, Nguyen
10
Huber, Frank
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Lee, Choong-Ki
10
Liu, Chih-Hsing
10
Roschk, Holger
10
Ryu, Kisang
10
Amin, Muslim
9
Bujisic, Milos
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Sparks, Beverley
9
Sreejesh, S.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
European Society for Opinion and Marketing Research
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Congress <44, 1991, Luxembourg>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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All
Journal of retailing and consumer services
324
International journal of hospitality management
207
Journal of business research : JBR
162
The journal of services marketing
109
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
91
International journal of contemporary hospitality management
80
Cogent business & management
73
Tourism management : research, policies, practice
63
Services marketing quarterly
59
The service industries journal
57
Psychology & marketing
52
Asia Pacific journal of marketing and logistics
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Service business
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
44
Journal of strategic marketing
43
International journal of electronic marketing and retailing : IJEMR
42
Journal of service management
42
Journal of service research : JSR
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
40
Tourism management perspectives : TMP
40
European journal of marketing : EJM
36
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
31
Journal of Asian finance, economics and business : JAFEB
29
Journal of the Academy of Marketing Science
28
The TQM journal : the international review of organizational improvement
28
International journal of quality and service sciences
27
International journal of retail and distribution management
27
International journal of services, economics and management
27
Journal of air transport management
27
Tourism analysis : an interdisciplinary tourism & hospitality journal
27
International journal of business information systems : IJBIS
26
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of retailing
26
Total quality management & business excellence
26
International journal of retail & distribution management
25
International journal of services and operations management
25
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ECONIS (ZBW)
5,938
EconStor
6
OLC EcoSci
1
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1
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of
5,945
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date (oldest first)
1
Giving intention versus giving behavior : how differently do satisfaction, trust, and commitment relate to them?
Shang, Jen
;
Sargeant, Adrian
;
Carpenter, Kathryn
- In:
Nonprofit and voluntary sector quarterly : journal of …
48
(
2019
)
5
,
pp. 1023-1044
Persistent link: https://www.econbiz.de/10012064673
Saved in:
2
The role of socially rich photos in generating favorable donation behavior on
charity
websites
Bataoui, Soffien
;
Boch, Emmanuelle
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014364672
Saved in:
3
Die Kundenzufriedenheit in einer Non-Profit-Organisation messen
Troesch-Jacot, Mireille
- In:
Customer Relationship Management : neue …
,
(pp. 365-379)
.
2008
Persistent link: https://www.econbiz.de/10003644548
Saved in:
4
The untapped potential of marketing for evaluating the effectiveness of nonprofit organizations : a framework proposal
García, Marta Rey
;
González, Luis Ignacio Álvarez
; …
- In:
International review on public and non-profit marketing
10
(
2013
)
2
,
pp. 87-102
Persistent link: https://www.econbiz.de/10009761507
Saved in:
5
Zum Stand der Kundenzufriedenheitsforschung in österreichischen Nonprofit-Organisationen : ausgewählte Ergebnisse aus dem Gesundheits- und Pflegebereich
Klausegger, Claudia
;
Scharitzer, Dieter
- In:
Tendenzen im Dienstleistungsmarketing : vom Marketing …
,
(pp. 25-49)
.
2003
Persistent link: https://www.econbiz.de/10001888143
Saved in:
6
Nonprofit brand heritage : its ability to influence volunteer retention, engagement, and satisfaction
Curran, Ross
;
Teheri, Babak
;
MacIntosh, Robert
; …
- In:
Nonprofit and voluntary sector quarterly
45
(
2016
)
6
,
pp. 1234-1257
Persistent link: https://www.econbiz.de/10011628391
Saved in:
7
The Role of Egoism in Customer Anger - A Not-for-Profit Service Failure Context
Nguyen, Doan
-
2010
customers often experience negative
emotion
such as anger, outrage or sadness. Understanding customers’ negative emotions …
Persistent link: https://www.econbiz.de/10014199593
Saved in:
8
The effect of
charity
brand experience on donors’ behavioral intentions : the mediating role of
charity
brand personality and donors’ satisfaction
Ali, Basant Hassan
;
Elaref, Nadia
;
Yacout, Omneya Mokhtar
- In:
International review on public and non-profit marketing
20
(
2023
)
4
,
pp. 875-903
Persistent link: https://www.econbiz.de/10014437261
Saved in:
9
The influence of life satisfaction on nostalgic advertising and attitude toward a brand
Ju, Ilyoung
;
Jun, Jong Woo
;
Dodoo, Naa Amponsah
; …
- In:
Journal of marketing communications
23
(
2017
)
4
,
pp. 413-427
Persistent link: https://www.econbiz.de/10011745800
Saved in:
10
Impact of functional/cognitive and emotional advertisements on image and repurchase intention
Han, Heesup
;
Nguyen, Hong Ngoc
;
Song, Hak-jun
;
Lee, …
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 446-471
Persistent link: https://www.econbiz.de/10012176671
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