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Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun; Moon, Hyoungeun; Han, Heesup; Ham, Sunny - In: Journal of hospitality marketing & management 24 (2015) 7/8, pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
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Impacts of cruise service quality and price on vacationers' cruise experience : moderating role of price sensitivity
Chua, Bee-Lia; Lee, Sanghyeop; Goh, Ben; Han, Heesup - In: International journal of hospitality management 44 (2015), pp. 131-145
Persistent link: https://www.econbiz.de/10010501929
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Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup; Chua, Bee-Lia; Lee, Sanghyeop; Koo, Bonhak - In: Journal of travel and tourism marketing 38 (2021) 2, pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
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Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
Han, Heesup; Lee, Kai-Sean; Chua, Bee-Lia; Lee, Sanghyeop - In: Journal of travel and tourism marketing 37 (2020) 3, pp. 380-395
Persistent link: https://www.econbiz.de/10012289340
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Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention
Han, Heesup; Lee, Kai-Sean; Chua, Bee-Lia; Lee, Sanghyeop; … - In: International journal of hospitality management 80 (2019), pp. 91-100
Persistent link: https://www.econbiz.de/10012058616
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Investigation of cruise vacationers' behavioral intention formation in the fast-growing cruise industry : the moderating impact of gender and age
Chua, Bee-Lia; Lee, Sanghyeop; Kim, Hyeon-Cheol; Han, Heesup - In: Journal of vacation marketing 25 (2019) 1, pp. 51-70
Persistent link: https://www.econbiz.de/10011986596
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Consequences of cruise line involvement : a comparison of first-time and repeat passengers
Chua, Bee-Lia; Lee, Sanghyeop; Han, Heesup - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1658-1683
Persistent link: https://www.econbiz.de/10011732274
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Mobile hotel reservations and customer behavior : channel familiarity and channel type
Kim, Jinkyung Jenny; Chua, Bee-Lia; Han, Heesup - In: Journal of vacation marketing 27 (2021) 1, pp. 82-102
Persistent link: https://www.econbiz.de/10012426217
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Drivers of brand loyalty in the chain coffee shop industry
Han, Heesup; Nguyen, Hong Ngoc; Song, Hak-jun; Chua, Bee-Lia - In: International journal of hospitality management 72 (2018), pp. 86-97
Persistent link: https://www.econbiz.de/10011872763
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A new tourism paradigm in the marketplace : armchair travel and destination experiences
Yu, Jongsik; Moon, Hyoungeun; Chua, Bee-Lia; Han, Heesup - In: Journal of vacation marketing 30 (2024) 1, pp. 58-71
Persistent link: https://www.econbiz.de/10014631886